The cowboy certainly looks great and is by far the most innovative bike in the market. Also the people at the helpdesk are very nice. The problems are: product quality and procedures. My bike’s engine didn’t kick in. A check at the factory could have easily avoided this. Also, the app did not register all the trips. I then received a replacement bike. Why couldn’t I simply get a NEW bike? On the replacement bike, the rear light does not function. This too could have easily been checked before. Now I’m waiting for what will happen next.
Nov 19, 2019