Quad Lock leads the way in secure phone mounting, with cases that are slim, tough, and built to absorb impact. Just twist your phone into place and ride.

No case for your model? The universal adapter sticks straight to your phone or case.

A Quad Lock mount is included with your bike as part of the new cockpit design.

","cart.phone-case-universal-adapter.description","Adapter sticks directly to your phone or case using built-in 3M™ adhesive for a secure hold.","cart.rear-rack.description","Carry up to 27 kg with a pre-fitted rear rack, designed for bags, groceries, or a child seat.","cart.rear-rack.title","Pre-fitted rear rack","cart.rear-rack.upsell","Carry more. Add a rear-rack to attach a childseat or extra bags","cart.services.cowboy-care.cities.text","We currently offer Cowboy Care in the following cities: Brussels, Ghent, Antwerp, Berlin, Cologne, Dusseldorf, Frankfurt, Munich, Hamburg, Paris, London, Utrecht, Amsterdam, and Rotterdam.","cart.services.cowboy-care.description","Keep your bike in perfect shape with the on-demand maintenance service operated by our expert technicians.","cart.services.cowboy-care.panel.0.text","An expert technician comes to your address of choice for maintenance or a fix. Just book an appointment in the app, any time or place.","cart.services.cowboy-care.panel.0.title","On-demand servicing","cart.services.cowboy-care.panel.1.text","There's no limit to the number of appointments you can book.","cart.services.cowboy-care.panel.1.title","Unlimited bookings","cart.services.cowboy-care.panel.2.text","Any replacement part required to maintain your bike is included.","cart.services.cowboy-care.panel.2.title","Spare parts included","cart.services.cowboy-care.panel.3.text","We take care of any puncture, replacing the inner tube or the tire depending on the damage.","cart.services.cowboy-care.panel.3.title","Flat tires covered","cart.services.cowboy-care.panel.sub.0.text","Frame cleaning{br} Belt cleaning{br} Brake & disc pad cleaning{br} Belt tightening{br} Bolts and screws tightening{br} Tire pressure check{br} Full bike check-up","cart.services.cowboy-care.panel.sub.0.title","Bike maintenance","cart.services.cowboy-care.panel.sub.1.text","Brake pads replacement{br} Tire replacement{br} Inner tube replacement","cart.services.cowboy-care.panel.sub.1.title","Parts replacement","cart.services.cowboy-care.panel.sub.2.text","Unlimited on-demand bookings{br} Servicing at your address of choice{br} Cost of spare parts included{br} Free duplicate battery key in case of loss{br} Travel cost covered for repairs","cart.services.cowboy-care.panel.sub.2.title","More benefits","cart.services.cowboy-care.panel.sub.text","Sign up, then whenever your bike requires servicing or a tune up, we'll be there. Almost everything you'll need is included.","cart.services.cowboy-care.panel.sub.title","What's included","cart.services.cowboy-care.remove","No thanks, I don't want maintenance","cart.services.description","Keep your bike in tune, protect it against theft, and get help whenever and wherever you need it.","cart.services.theft-insurance.description","Enjoy complete peace of mind with built-in theft detection and a plan to cover your ride.","cart.services.theft-insurance.learn-more","Discover Theft Insurance","cart.services.theft-insurance.panel.0.text","Be alerted if someone attempts to snatch your bike with real-time tracking notifications in the app.","cart.services.theft-insurance.remove","No thanks, I don't want insurance","cart.services.theft-insurance.subdescription","You can buy Theft Insurance directly in the Cowboy app within a year of activating your bike.","cart.services.title","cart.services.warranty.description","Extend your standard 2-year warranty by 12 months to cover labor and parts for any necessary mechanical or electronic repair.","cart.services.warranty.remove","No thanks, I don't want the warranty extension","cart.services.warranty.title","1-year warranty extension","cart.step.next","Next step","cart.summary.title","cart.theft-insurance.thief.description","Not you? Start tracking your bike","cart.theft-insurance.thief.title","Your bike has moved","cart.theft-insurance.upsell","Ride worry free. With full bike coverage and real-time theft protection","cart.total","Total","cart.upsell.add","Add {title} for {price}{yearly, select, true {/year} other {}}","circular.b-corp.cta","Explore our impact","circular.b-corp.description","Cowboy is now a B Corp certified company.{br_desktop}Our Circular program is one of the major initiatives at the heart of our mission to positively impact riders' lives and communities in cities around the world. By giving our bikes a second spin, it's a way for you to experience the connected ride on the road once again while we continue to push our sustainability efforts and the mobility industry forward.","circular.b-corp.eyebrow","B Corp Certified","circular.b-corp.title","Go Circular for a better world","circular.conditions","Condition level","circular.conditions.modal.excellent.description","Fully inspected, cleaned, and refurbished. The bike shows some signs of use, and the frame is perfectly clean with only a few minor scratches. Saddle and logo are in perfect condition. All components working perfectly, rides like new.","circular.conditions.modal.excellent.title","Excellent","circular.conditions.modal.good.description","Fully inspected, cleaned, and refurbished. This bike has clearly been pre-loved and ridden. Expect highly visible scratches on the frame and noticeable signs of use. The battery casing may have surface marks, but no deep dents. Mechanically sound with no structural issues, fully road-ready.","circular.conditions.modal.good.title","Good","circular.conditions.modal.image.alt","Example photo of a Circular bike in this condition","circular.conditions.modal.title","Condition levels","circular.delivery.notice","10-day delivery on any model","circular.faq.0.content","

Excellent: Bike completely checked and refurbished, working perfectly, with only a few minor scratches on the frame.

Good: Possible scratches. Bike completely checked and refurbished, working perfectly, showing some wear and tear.

","circular.faq.0.title","What is the condition level of a Cowboy Circular bike?","circular.faq.1.content","

Anywhere in Belgium, France, Germany, and the Netherlands.

","circular.faq.1.title","Where is Cowboy Circular available?","circular.faq.2.content","

Cowboy Circular gives our bikes a longer lifespan by refurbishing the stock of used Cowboy bikes and selling them at a lower price.

","circular.faq.2.title","What is Cowboy Circular?","circular.faq.3.content","

The supply of Circular Cowboy bikes is fueled by customers returning their bikes in the 14-day period or under warranty, test bikes from our Test ride network and Brussels Brand Store. All bikes are conscientiously refurbished by the service center.

","circular.faq.3.title","Where do Circular bikes come from?","circular.faq.4.content","

All Circular bikes are sold with a battery, a charger, and the official accessory box.

","circular.faq.4.title","What do I get when purchasing a bike via Cowboy Circular?","circular.faq.5.content","

Cowboy 2 Circular: Find My Bike, Navigation, Trips history, Auto unlock, Crash Detection. New firmware updates will be available.
Cowboy 3 Circular: Find My Bike, Navigation, Trips history, Auto unlock, Manual Unlock, Crash Detection. New firmware updates will be available.
Classic / Cruiser / Cruiser ST: Integrated cockpit, Find My Bike, Navigation, Trips history, Auto unlock, Manual Unlock, Crash Detection. New firmware updates will be available.

","circular.faq.5.title","Which software features are available with Cowboy Circular bikes?","circular.faq.6.content","

Yes, there is a 1-year warranty, more information here|/products/warranty.

","circular.faq.6.title","Is there a warranty coming with the purchase of a Circular bike?","circular.faq.7.content","

Yes. Theft Insurance is available for Circular bikes you can purchase it at check-out or via the Cowboy app when you have activated the bike.

","circular.faq.7.title","Can I subscribe to the Theft Insurance when purchasing a Circular bike?","circular.faq.8.content","

We want you to love your bike. But if you're having second thoughts, you can return your bike|/products/returns within a period of 14 days.

","circular.faq.8.title","What is the return policy?","circular.faq.9.content","

It depends on the kind of subsidy you want to apply for. You will receive an invoice of your purchase which will state 'Circular Cowboy 2', 'Circular Cowboy 3' or 'Circular Classic'.

","circular.faq.9.title","Can I apply for subsidies when I order a Circular bike?","circular.faq.10.content","

Cowboy's team of expertly trained technicians conducts checks on the motor assistance and performance, the conditions of battery and charger, corrects the belt tension and ensures noise-free functioning, cleans the brake pads or replaces when worn, tightens bolts and screws or replaces when worn, and includes only original accessories.

","circular.faq.10.title","What inspections are conducted on Circular bikes?","circular.lead","Give those wheels a second spin","circular.level-1","circular.level-2","circular.marquee.label.1","Keep the world spinning 'round","circular.marquee.label.2","Cradle to pavement","circular.marquee.label.3","Ride the virtuous cycle","circular.marquee.label.4","More than a bike, a Circular state of mind","circular.marquee.label.5","Refurbish to ride. Again and again","circular.marquee.label.6","The e-bike that keeps on giving","circular.marquee.label.7","You're so Circular right now","circular.marquee.label.8","Ride straight if you must, but now's the time to go Circular","circular.marquee.label.9","May Cowboy be your legacy on the road","circular.marquee.label.10","This deal is too good because it's damn good. Logical, right?","circular.marquee.label.11","Save some cold hard cash for those warm corner hugs","circular.marquee.label.12","A Circular bike rides on. And on, guaranteed","circular.marquee.label.13","Come in, refurbish, ride on","circular.marquee.label.14","These wheels deserve a second spin","circular.marquee.label.15","It doesn't matter where the bike's been, only where it's going","circular.marquee.label.16","All hail Circularism and the superior shape of things","circular.marquee.label.17","Ready for the wet weather. Mudguards pre-installed","circular.notify-me.description","Be the first to know:","circular.notify-me.item.0","Latest product news","circular.notify-me.item.1","Exclusive deals","circular.notify-me.item.2","Circular drops","circular.notify-me.title","Don't see your favourite?{br_desktop} Sign up to stay updated","circular.recent.title","Most recent pick up","circular.stats.title","Total km ridden","circular.usp.0.description","Each bike is refurbished and cleaned by our skilled technicians so it's ready for its new life on the road.","circular.usp.0.title","Certified refurbished","circular.usp.1.description","Depending on the mileage already put on the bike, we assess its condition to be at our quality standard and road ready.","circular.usp.1.title","Quality guaranteed","circular.usp.2.description","All Circular bikes include a 1-year warranty. If you're not completely satisfied, you can return it in the first 14 days.","circular.usp.2.title","One-year warranty","circular.usp.3.description","Every rider gets the full Cowboy experience with any bike, with all services and accessories available to add anytime.","circular.usp.3.title","Complete package","collection.circular.product.included","collection.circular.product.stock","{qty, plural, =0 {Sold out} other {# left}}","collection.circular.product.title","{title}{br}from {price}","collections.accessories.filters.accessories","collections.accessories.filters.apparel","Apparel","collections.accessories.filters.apply","Apply filters","collections.accessories.filters.battery","Battery","collections.accessories.filters.brakes","Brakes","collections.accessories.filters.c1","C1","collections.accessories.filters.c2","C2","collections.accessories.filters.c3","C3","collections.accessories.filters.classic","Classic","collections.accessories.filters.commute","Commute","collections.accessories.filters.crankset","Crankset","collections.accessories.filters.cross","Cross","collections.accessories.filters.cross-st","Cross ST","collections.accessories.filters.cruiser","Cruiser","collections.accessories.filters.cruiser-st","Cruiser ST","collections.accessories.filters.frame-fork","Frame & Fork","collections.accessories.filters.handlebar","Handlebar","collections.accessories.filters.hardware","Hardware","collections.accessories.filters.lights","Lights","collections.accessories.filters.maintenance","Maintenance","collections.accessories.filters.repair","Repair","collections.accessories.filters.reset","Reset all filters","collections.accessories.filters.saddle","Saddle","collections.accessories.filters.safety","Safety","collections.accessories.filters.screws-bolts","Screws & Bolts","collections.accessories.filters.show","Show all filters","collections.accessories.filters.show-more","Show more","collections.accessories.filters.spare-parts","Spare parts","collections.accessories.filters.tools","Tools","collections.accessories.filters.wheels","Wheels","collections.accessories.no-results.description","Try adjusting or clearing some filters to explore more options","collections.accessories.no-results.title","No product matching your search","collections.accessories.search","Search","collections.accessories.search.help","Need help finding a part?|https://help.cowboy.com/en/articles/10308778-how-to-find-the-spare-part-you-need","collections.overview.eyebrow","Services overview","collections.overview.title","We've got you and your bike covered.","collections.services.care.l1","Unlimited on-demand bookings","collections.services.care.l2","Servicing at your address of choice","collections.services.care.l3","Cost of spare parts included","collections.services.care.l4","Free duplicate battery key in case of loss","collections.services.care.l5","Travel cost covered for repairs","collections.services.care.p1","Keep your bike in perfect shape with our on-demand maintenance service with Cowboy-trained technicians.{br} {amount}/month.","collections.services.care.subtitle","We come to you.","collections.services.included.l1","collections.services.included.l2","In-app customer service","collections.services.included.l3","Over-the-air updates and diagnostics","collections.services.included.l4","Find My Bike position tracking","collections.services.included.p1","Every Cowboy has the essentials built in to give you peace of mind on the road.","collections.services.included.subtitle","A smooth ride comes standard.","collections.services.included.title","Included with every bike","collections.services.ti.l1","Theft Alerts enabled","collections.services.ti.l2","No bike value depreciation","collections.services.ti.l3","Emergency expense","collections.services.ti.l4","Claim response in 24 hours","collections.services.ti.p1","Ride worry-free with Theft Insurance. Our package gives you access to Theft Alerts and a convenient plan to insure your ride.{br} {amount}/month.","collections.services.ti.subtitle","Keep your bike secure.","configure.change","Change model","configure.circular-alternative","Save with Circular","configure.description","The latest technology built-in, for a smarter safer ride experience.","configure.features.adaptivepower","Powerful motor with AdaptivePower™","configure.features.carbon-belt","Carbon belt","configure.features.comfort-saddle","Comfort saddle","configure.features.cowboy-app","Cowboy App","configure.features.fast-battery-charger","Fast battery charger","configure.features.find-my-bike","Find My Bike","configure.features.gps-tracking","GPS Tracking","configure.features.hotspot.adaptivepower.description","AdaptivePower™ gives you just the right push when you need it – uphill, into the wind, or with extra cargo. No gears. No toggles. Just a smooth, incredibly natural ride.","configure.features.hotspot.adaptivepower.eyebrow","Hills? What hills?","configure.features.hotspot.adaptivepower.title","AdaptivePower™","configure.features.hotspot.carbon-belt.description","Experience the sound of... nothing. A whisper-quiet motor and oil-free carbon belt for a ride that's smooth, silent, and clean.","configure.features.hotspot.carbon-belt.eyebrow","Shhh. It's a Cowboy.","configure.features.hotspot.carbon-belt.title","configure.features.hotspot.cowboy-app.description","Introducing the companion you never knew you needed. From navigation and safety, to ground-breaking theft protection, milestones and ride analysis. You name it. It's all in the app.","configure.features.hotspot.cowboy-app.eyebrow","Your bike's smarter half","configure.features.hotspot.cowboy-app.title","configure.features.hotspot.find-my-bike.description","Keep an eye on your bike wherever you are. GPS tracking lets you check its location anytime from the Cowboy app.","configure.features.hotspot.find-my-bike.eyebrow","Always know where your bike is","configure.features.hotspot.find-my-bike.title","configure.features.hotspot.gps-tracking.description","Enjoy total peace of mind. Real-time tracking, motion alerts, and GPS hidden inside. So you'll always know where your bike is.","configure.features.hotspot.gps-tracking.eyebrow","On guard, day and night","configure.features.hotspot.gps-tracking.title","GPS tracking","configure.features.hotspot.hydraulic-brakes.description","Hydraulic disc brakes give you full control, whatever the weather. So when you need to stop, you really stop.","configure.features.hotspot.hydraulic-brakes.eyebrow","Incredible all-weather stopping power","configure.features.hotspot.hydraulic-brakes.title","Hydraulic disc brakes","configure.features.hotspot.integrated-lights.description","A front light that's iconic and functional. A rear light that blends into the frame. Together? A symbol for smarter urban riding.","configure.features.hotspot.integrated-lights.eyebrow","Lights on. Icon. Action.","configure.features.hotspot.integrated-lights.title","Integrated lights","configure.features.hotspot.over-the-air-updates.description","Thanks to over-the-air updates, your ride gets better with time. New features, smarter algorithms, delivered to your bike in under 1 minute.","configure.features.hotspot.over-the-air-updates.eyebrow","The older it gets, the better it becomes","configure.features.hotspot.over-the-air-updates.title","Over-the-air updates","configure.features.hotspot.removable-battery.description","With a lightweight, removable battery, recharge wherever it suits you. At home, at work, or on the go - no need to bring your bike inside.","configure.features.hotspot.removable-battery.eyebrow","Portable. Power full.","configure.features.hotspot.removable-battery.title","Removable battery","configure.features.hotspot.ride-statistics.description","See your entire ride history. Power, speed, distance, routes taken. Powerful insights you need to get better with every journey.","configure.features.hotspot.ride-statistics.eyebrow","Smash your fitness goals","configure.features.hotspot.ride-statistics.title","Ride analysis","configure.features.hotspot.suspensions.description","Cross smooths out every bump, from cobbled streets to forest tracks. With suspension in both the front fork and seat post, each offering 40mm of travel, it's our most comfortable ride yet.","configure.features.hotspot.suspensions.eyebrow","Glide over it all","configure.features.hotspot.suspensions.title","Front & seat suspension","configure.features.hotspot.thick-tires.description","Beautiful, sculpted, and 60mm wide, Cross's custom tires combine striking good looks with grip you can count on. Cobbles, gravel, forest tracks? Ride on.","configure.features.hotspot.thick-tires.eyebrow","Beauty meets bite","configure.features.hotspot.thick-tires.title","Thick 60mm tires","configure.features.hotspot.wireless-phone-charger.description","Dock your phone and it instantly starts charging. Speed, distance, battery level, and the safest routes ahead, all before your eyes.","configure.features.hotspot.wireless-phone-charger.eyebrow","Glance down, the future is here","configure.features.hydraulic-brakes","Hydraulic brakes","configure.features.integrated-lights","configure.features.more","Get the highlights","configure.features.over-the-air-updates","configure.features.ride-statistics","Ride statistics","configure.features.wireless-phone-charger","Wireless phone charger","configure.rear-rack.lead_alt","Get your bike in {nb} days: ","dialog.barriers.cta","Take our short survey","dialog.barriers.text","Help us make Cowboy even better by answering a few questions.","dialog.barriers.title","Your feedback matters","dialog.bike.preorder.cta","Got it","dialog.bike.preorder.text","Reserve your new Cowboy and pay nothing today. Your bike is secured, and we'll only charge you once it's ready to ship.","dialog.bike.preorder.title","Order now.{br} Pay at Delivery.","dialog.guide.cart.cta","Download the Ultimate Guide","dialog.guide.eyebrow","The Ultimate Guide","dialog.guide.submit","Download now","dialog.guide.success.test-ride","Reading about it is one thing. Riding one is another. We'll bring a Cowboy to your door.","dialog.guide.text","Everything you need to know about the ultimate connected e-bike.","dialog.guide.text.success","Your free guide download will be in your inbox soon. (Check your spam folder if you can't see it.)","dialog.guide.title","New to Cowboy?","dialog.guide.title.success","It's on its way","dialog.newsletter.optin","By signing up, you agree to receive email communication from Cowboy according to our Privacy Policy|/pages/privacy-policy/.","dialog.newsletter.optin.short","By signing up, I agree with the data protection policy|/pages/privacy-policy/ of Cowboy.","dialog.newsletter.submit","Subscribe","dialog.newsletter.success","Welcome to Cowboy, look out for an email in your inbox.","dialog.newsletter.success.test-ride.1","Thanks for joining us and welcome to the Cowboy community. Ready to experience the magic of a connected ride?","dialog.newsletter.success.test-ride.2","Book a free test ride and we'll bring a Cowboy right to your door.","dialog.newsletter.success.test-ride.3","The feeling? It's unreal.","dialog.newsletter.text","Join the ride. Get early access, insider updates and exclusive perks.","dialog.newsletter.title","Stay in the loop","dialog.newsletter.title.alt","Not your average newsletter","dialog.newsletter.title.success","You're in","dialog.newsletter.usp.gift","Your ultimate guide to Cowboy","dialog.newsletter.usp.phone","Early access to new launches","dialog.newsletter.usp.vip","VIP community test rides","dialog.referral.submit","Get my code","dialog.referral.success.amount","{amount} off your new Cowboy bike.","dialog.referral.success.cta","Explore all bikes","dialog.referral.success.discount","Your code:","dialog.referral.success.email","We've also sent it to {email}, so you won't lose it.","dialog.referral.text.expired","But don't worry, more deals are on the way. Sign up and be the first to hear about new offers and the latest from Cowboy.","dialog.referral.text.invalid","Sign up to stay updated on the latest Cowboy news and exclusive offers.","dialog.referral.text.valid","Drop your email and we'll send your code. It's valid on a new Cowboy bike for the next 3 months.","dialog.referral.title.expired","Your link is invalid or has expired","dialog.referral.title.greeting","{name} got you {amount} off","dialog.referral.title.success","It's all yours","dialog.referral.title.valid","Enjoy {amount} off","dialog.subsidies.cart.cta","Download Subsidies Guide","dialog.subsidies.cta","Take me there","dialog.subsidies.eyebrow","Subsidies","dialog.subsidies.submit","Check now","dialog.subsidies.text","Get money off a new Cowboy with a local subsidy.","dialog.subsidies.text.success","Click below for an independent directory of subsidies.","dialog.subsidies.title","How much will you save?","dialog.subsidies.title.success","Great news: we've found {count} options for you","dialog.test-ride.guide.text","No rush. The Ultimate Cowboy Guide is yours. It covers how it works, what to expect, and how to choose your ride. Drop your email and we'll send it straight over.","dialog.test-ride.guide.title","Not ready to ride?","dialog.test-ride.optin.short","By proceeding up, I agree with the data protection policy|/pages/privacy-policy/ of Cowboy.","globals.about","about","globals.about-us","About us","globals.accessories","globals.add.rear-rack","Add a rear-rack","globals.add-to-cart","Add to cart","globals.address","Address","globals.all","All","globals.apple-health-and-strava","Apple Health & Strava","globals.apply","Apply","globals.autocomplete.placeholder","Enter your full address","globals.autocomplete.placeholder.alt","Enter a city or an address","globals.autocomplete.placeholder.more","Enter your address to find test ride options nearby. We'll come to you, or visit a store for a free spin and expert advice.","globals.back","globals.back-to","Back to {title}","globals.back-to-top","Top","globals.book-a-free-test-ride","Book a free test ride","globals.book-a-test-ride","globals.book-a-test-ride.alt","Test ride","globals.book-a-test-ride.heading","Test ride at your doorstep.{br} And, yes it's free.","globals.book-for-free","Book for free","globals.book-now","Book now","globals.buy-now-for","Buy now for {price}","globals.by","by","globals.calculated-at-checkout","Calculated at checkout","globals.calculated-at-delivery","Calculated at delivery","globals.categories","Categories","globals.circular","Circular","globals.closed","Closed","globals.colors.anthracite","Anthracite","globals.colors.black","Black","globals.colors.breeze","Breeze","globals.colors.clay","Clay","globals.colors.dawn","Dawn","globals.colors.fig","Fig","globals.colors.khaki","Khaki","globals.colors.lava","Lava","globals.colors.lavender","Lavender","globals.colors.mineral","Mineral","globals.colors.mint","Mint","globals.colors.moss","Moss","globals.colors.mushroom","Mushroom","globals.colors.sage","Sage","globals.colors.sand","Sand","globals.configure","Configure","globals.configure-yours","Configure yours","globals.contact","Contact","globals.contact.city","City","globals.contact.company","Company name","globals.contact.cta","Get in touch","globals.contact.cta.alt","Keep me posted","globals.contact.email","Your email","globals.contact.eyebrow","Inquiry form","globals.contact.message","Any comment or specific question?","globals.contact.name","Your name","globals.contact.success","Thanks for contacting us. We'll get back to you as soon as possible.","globals.contact.tel","Your phone number","globals.country","Country","globals.cowboy-adaptive-power","Cowboy AdaptivePower™","globals.crash-detection","globals.discover","Discover {title}","globals.explore","Explore","globals.explore.key-features","Explore key features","globals.fast-delivery","Fast delivery","globals.filter.bike","Filter by bike","globals.find-my-bike","globals.free","globals.friday","Friday","globals.from-price","From {price}","globals.from-price-alt","Yours from {price}","globals.get-directions","Get directions","globals.get-started","Get started","globals.google-maps-navigation","Google Maps Navigation","globals.groups-and-leaderboards","Groups & Leaderboards","globals.in-ride-games","globals.in-ride-milestones","In-Ride Milestones","globals.included","Included","globals.included.long","Included in configuration","globals.label.country","Select your country","globals.label.email","Enter your email","globals.lead-time.from","Delivery from {nb} days","globals.lead-time.heading","Expected delivery","globals.lead-time.in","Delivery in {nb} days","globals.lead-time.in.alt","in {nb} days","globals.lead-time.month","Delivery in {month}","globals.learn-more","globals.limited-edition","Limited Edition","globals.limited-edition.spring-25","Limited Edition {color} Color","globals.limited-edition.spring-25.description","Don't miss your chance to show up with our limited edition bike. Now's the time to lock yours in.","globals.list","List","globals.map","Map","globals.minutes.ago","{minutes} min. ago","globals.models","Compatibility","globals.monday","Monday","globals.more-info","Need more information?","globals.most-popular","Most popular","globals.no-thanks","No thanks","globals.now","Now","globals.or","or","globals.order-model","Order {model}","globals.order-now","Order now","globals.order-now-from","Order now from {price}","globals.over-the-air-updates","globals.predictive-alerts","globals.press.about.1","Founded in 2017 by start-up entrepreneurs Adrien Roose, Karim Slaoui and Tanguy Goretti, Cowboy is headquartered in Brussels, Belgium. The world's most connected electric bike for urban riders continues to transform the bike and mobility industries – from point of sale to point of service. Its mission is to build a better bike, create a better self and leave a better world.","globals.press.about.2","Cowboy now has customers in more than 2,500 towns and cities across Europe and the US. Cowboy is the winner of the Eurobike 2017, the Red Dot Bicycle Design Award 2018, the Red Dot 'Best of the Best' award for product design in 2019, 2021 and 2024, one of TIME Magazine's \"Best Inventions\" of 2022, and the Wallpaper* Smart Space Award for Most Revolutionary Personal Transport in 2023. In 2024, its new model Cross, picked up its first accolade, being named Best E-Bike by GQ Magazine.","globals.press.contact","For press inquiries, get in touch with us.","globals.price","Price","globals.profiles","Profiles","globals.purchase","Purchase","globals.quantity","Quantity","globals.remove","Remove","globals.remove.rear-rack","Remove the rear-rack","globals.repair","globals.ride-analysis","globals.ride-dashboard","Ride Dashboard","globals.ride-stats","Ride Stats","globals.safety-alerts","globals.saturday","Saturday","globals.services","globals.share-my-ride","globals.shipping","Shipping","globals.shipping.calculated-at-checkout","Shipping calculated at checkout","globals.shipping.calculated-at-delivery","Shipping calculated at delivery","globals.shop-now","Shop now","globals.sign-up","Sign up","globals.start-now","Start now","globals.step","Step {index}","globals.stores","Stores","globals.subscribe-now-for","Subscribe now for {price} / month","globals.subsidies","Find subsidies","globals.subtotal","Subtotal","globals.sunday","Sunday","globals.tagline","The Connected Electric Bike","globals.terms-apply","Terms apply","globals.test-ride","Test Ride","globals.test-rides","Test Rides","globals.theft-alerts","globals.thursday","Thursday","globals.tuesday","Tuesday","globals.units-left","{nb} left","globals.use-location","globals.view-more","View more","globals.view-more.dynamic","View {count} more","globals.wednesday","Wednesday","globals.whats-included","globals.year","year","homepage.adaptive-power.description","Automatic assistance","homepage.adaptive-power.title","Custom AdaptivePower™","homepage.app.cta","Explore Connect","homepage.app.description","The Cowboy app is your daily companion on the road. Enjoy turn-by-turn Google Maps navigation, rest easy with Find My Bike and compete on leaderboards. Take Cowboy Connect to for the ultimate connected e-bike experience including Theft Alerts, Crash Detection and much more.","homepage.app.title","More than an electric bike","homepage.assembled-in-france.eyebrow","Designed in Belgium","homepage.assembled-in-france.title","Now assembled in France","homepage.b-corp.description","We're the first e-bike producer to achieve B Corp status, thanks in part to initiatives like Circular, our carefully refurbished range that ensures all our bikes find a happy home.","homepage.b-corp.title","World first","homepage.classic.title","Lean into it","homepage.cowboy-service.description","200+ stores","homepage.cowboy-service.title","Servicing Nearby","homepage.cross.title","Built for adventure","homepage.cross-st.title","Shockingly smooth","homepage.cruiser.title","Go Dutch","homepage.cruiser.title.spring-25","Feel the spark","homepage.cruiser-st.title","Rise and share","homepage.cruiser-st.title.spring-25","It's Electric","homepage.find-my-bike.description","Theft Detection","homepage.find-my-bike.title","homepage.mobile-service.description","At-home repairs","homepage.mobile-service.title","Cowboy Mobile Service","homepage.new-battery.description","60-120 km range","homepage.new-battery.title","All-new battery","homepage.quiz.eyebrow","Which Cowboy is right for you?","homepage.quiz.text","Not sure which Cowboy to choose? Take our quiz to find your best fit.","homepage.quiz.title","Meet your Match","homepage.services.0.description","Expert repairs nearby. Or right at your door.","homepage.services.0.title","homepage.services.0.url","homepage.services.1.description","Outsmart thieves with GPS tracking & theft alerts.","homepage.services.1.title","Pioneering theft detection","homepage.services.1.url","/products/connect","homepage.services.2.description","Crash detection, predictive alerts, and live ride sharing.","homepage.services.2.title","Safety? It's magic.","homepage.services.2.url","homepage.services.3.description","Pay in 3 interest-free or lease a Cowboy.","homepage.services.3.title","Spread your payments","homepage.services.3.url","/pages/payment-methods","homepage.services.4.description","Closer to you, for a better planet.","homepage.services.4.title","homepage.services.4.url","homepage.services.cowboy-care","Cowboy Care","homepage.services.eyebrow","Why Cowboy?","homepage.services.theft-insurance","Theft Insurance","homepage.services.title","We've got your back","homepage.services.warranty","Warranty","homepage.spring-25.cruiser.subtitle","Ignite Spring with the new Dawn colorway.","homepage.spring-25.cruiser-st.subtitle","Rediscover blue skies with the new Breeze colorway.","homepage.suspension.description","Fork & seatpost","homepage.suspension.title","Suspension","index.cross.hero.eyebrow","Who is this for?","index.cross.hero.subtitle","Dual-suspension and long range, built for the city and beyond.","index.cross.hero.title","Shockingly{br} smooth","index.cruiser.hero.eyebrow","Beautiful. Simple. Connected.","index.cruiser.hero.subtitle","Meet the e-bike that thinks for itself.","index.cruiser.hero.title","Riding{br} reinvented","index.hero.features.adaptivepower.description","AdaptivePower™ technology","index.hero.features.adaptivepower.title","Natural ride feel","index.hero.features.design.description","index.hero.features.design.title","Award-winning design","index.hero.features.security.description","index.hero.features.security.title","On guard 24/7","index.product.cross.heading","The explorer","index.product.cross-st.heading","The all-rounder","index.product.cruiser.heading","The easy-rider","index.product.cruiser-st.heading","The family favourite","index.section.adaptive-power.description","Our proprietary AdaptivePower™ technology senses incline, wind, and weight, adjusting power in real-time for a ride that feels effortlessly natural. Try it to believe it.","index.section.adaptive-power.heading","Power so natural, you're always in flow.","index.section.adaptive-power.subtitle","Magic for real","index.section.adaptive-power.title","index.section.community.km","Kilometres ridden together","index.section.community.lead","Together we have ridden hundreds of millions of kilometres. Every day, that's one pedal closer to safer, cleaner cities. ","index.section.community.title","You'll never ride alone","index.section.features.benefit.1","Silent, low-maintenance, oil-free","index.section.features.benefit.2","Your phone powers up as your ride","index.section.features.benefit.3","No need to bring your bike inside ","index.section.features.benefit.4","Always visible, day and night","index.section.features.benefit.5","Walk away, it locks itself","index.section.features.benefit.6","Instant alerts the moment it moves","index.section.features.benefit.7","Automatically alerts contacts if you fall","index.section.features.benefit.8","Track your progress, ride after ride","index.section.features.benefit.9","Pinpoint your bike's location anytime","index.section.features.benefit.10","Incredible, all-weather stopping power","index.section.features.benefit.11","Designed to outsmart thieves","index.section.features.benefit.12","Your bike gets better with time","index.section.features.benefit.13","Friends & family can follow you","index.section.features.benefit.14","Extend your range with one tap ","index.section.features.benefit.15","Control your bike from your wrist","index.section.features.feature.1","index.section.features.feature.2","index.section.features.feature.3","index.section.features.feature.4","index.section.features.feature.5","Auto-lock","index.section.features.feature.6","Theft alerts","index.section.features.feature.7","Crash detection","index.section.features.feature.8","index.section.features.feature.9","index.section.features.feature.10","index.section.features.feature.11","index.section.features.feature.12","Over-the-air-updates","index.section.features.feature.13","index.section.features.feature.14","Eco mode","index.section.features.feature.15","Watch app","index.section.features.footer","index.section.features.title","Packed full of tech.","index.section.model-finder.alt","or download the Ultimate Guide","index.section.more.title","Keep exploring","index.section.news.title","Cowboy Corner","index.section.reassurance.origins.description","Every bike is crafted by master technicians and engineered for long-lasting performance.","index.section.reassurance.origins.heading","Design in Belgium. Assembled in France.","index.section.reassurance.origins.title","Origins","index.section.reassurance.protection.description","Hidden GPS, instant alerts, and crash detection keep you and your bike protected day and night.","index.section.reassurance.protection.heading","Pioneering security 24/7","index.section.reassurance.protection.title","Protection","index.section.reassurance.quality.description","We obsess over every. little. detail. In everything we do, we hold ourselves to the very highest of standards.","index.section.reassurance.quality.heading","The bar?{br_desktop} We raise that.","index.section.reassurance.quality.title","Quality","index.section.reassurance.servicing.description","With 125+ service centres and mobile technicians in 40+ cities, you're never far from an expert.","index.section.reassurance.servicing.heading","Help is{br_desktop} always nearby","index.section.reassurance.servicing.title","Servicing","index.section.reassurance.title","The bar? We raise that. ","index.test-ride.description","Try it for yourself and experience the difference, we'll even bring the bike to you. ","index.test-ride.headline","One ride you won't forget","layout.cart.cta.accessories","Shop accessories","layout.cart.cta.bike","Add a bike","layout.cart.cta.checkout","Go to checkout","layout.cart.cta.view","View cart","layout.cart.empty","There's nothing here, but a test ride is nearby|/pages/test-ride/.","layout.cart.title","Your cart","layout.footer.reviews","Based on {reviews, plural, one {# review} other {# reviews}}","layout.footer.withdrawal","Right of withdrawal","layout.header.bikes.explore","Explore all bikes ↗","layout.header.bikes.quiz","Meet your match ↗","layout.header.business.text","Including self-employed","layout.header.business.title","For employers","layout.header.lease-a-cowboy.text","Check our partners","layout.header.lease-a-cowboy.title","For employees","layout.header.leasing.eyebrow","Leasing","layout.header.leasing.text","An option for every rider","layout.header.leasing.title","Affordable monthly plans with maximum flexibility.","layout.modal.app.settings.description","You can find your model information in your Cowboy app's advanced settings|https://link.cowboy.bike/settings_advanced.","layout.modal.app.settings.title","What's my model?","pages.adaptive-power.2024.description","Since 2023, AdaptivePower has been making hills feel flat, heavy loads feel weightless and headwinds a breeze. Thanks to this update, you can now tackle hills 50% steeper with no extra pedal power – and when riding on the flat it can save you 10% extra battery power.","pages.adaptive-power.2024.eyebrow","New 2024 update","pages.adaptive-power.compare.description","Not sure which bike is right for you? Take our short quiz to find out more or use the handy comparison chart below.","pages.adaptive-power.compare.title","Compare our models","pages.adaptive-power.features.1.description","Refined proprietary algorithms make 20 calculations per second to react in real time to more surroundings and scenarios than ever before.","pages.adaptive-power.features.1.hotspot","Force detected in Nm","pages.adaptive-power.features.1.title","Super smart","pages.adaptive-power.features.2.description","Because you're only supplied with the right amount of power at the right time, AdaptivePower 2.0 boosts efficiency so your battery won't get battered.","pages.adaptive-power.features.2.hotspot","Increased efficiency","pages.adaptive-power.features.2.title","Wildly efficient","pages.adaptive-power.how.0.aside.0.eyebrow1","Measurement range","pages.adaptive-power.how.0.aside.0.eyebrow2","maximum","pages.adaptive-power.how.0.aside.0.value","200Nm","pages.adaptive-power.how.0.aside.1.eyebrow1","Calculations","pages.adaptive-power.how.0.aside.1.eyebrow2","per second","pages.adaptive-power.how.0.aside.1.value","200","pages.adaptive-power.how.0.aside.2.eyebrow1","Version 2.0","pages.adaptive-power.how.0.aside.2.eyebrow2","2024","pages.adaptive-power.how.0.aside.2.value","2.0","pages.adaptive-power.how.0.description","The torque and cadence sensor relays ultra-precise data 200 times per second to measure the force applied on the pedal in Newton meters as well as their exact rate of rotation.","pages.adaptive-power.how.0.title","Torque Sensor","pages.adaptive-power.how.1.aside.0.eyebrow1","Torque","pages.adaptive-power.how.1.aside.0.eyebrow2","pages.adaptive-power.how.1.aside.0.value","45Nm","pages.adaptive-power.how.1.aside.1.eyebrow1","Adjustments","pages.adaptive-power.how.1.aside.1.eyebrow2","pages.adaptive-power.how.1.aside.1.value","1000","pages.adaptive-power.how.1.aside.2.eyebrow1","pages.adaptive-power.how.1.aside.2.eyebrow2","pages.adaptive-power.how.1.aside.2.value","pages.adaptive-power.how.1.description","Calibrated in-house by our engineers, the motor controller continuously analyses the electrical power output of the rear-hub motor to provide the rider with the optimal level of assistance at all times.","pages.adaptive-power.how.1.title","Motor Controller","pages.adaptive-power.how.2.aside.0.eyebrow1","Built-in","pages.adaptive-power.how.2.aside.0.eyebrow2","device","pages.adaptive-power.how.2.aside.0.value","GPS","pages.adaptive-power.how.2.aside.1.eyebrow1","Algorithm executions","pages.adaptive-power.how.2.aside.1.eyebrow2","pages.adaptive-power.how.2.aside.1.value","20","pages.adaptive-power.how.2.aside.2.eyebrow1","pages.adaptive-power.how.2.aside.2.eyebrow2","pages.adaptive-power.how.2.aside.2.value","pages.adaptive-power.how.2.description","This is where the magic happens. Data from the controller and sensor are combined in the comm module using a unique algorithm to create the AdaptivePower ride feel.","pages.adaptive-power.how.2.title","Operating System","pages.adaptive-power.how.heading","How it works","pages.adaptive-power.lifestyle.1.description","Our unique end-to-end hardware plus software offering is what makes Cowboy different to any other bike on the market.","pages.adaptive-power.lifestyle.1.heading","Science. Not fiction.","pages.adaptive-power.lifestyle.1.title","Technology","pages.adaptive-power.lifestyle.2.description","AdaptivePower 2.0 is calibrated to the weight and dimensions of our different bikes, tweaked to ensure specific power allocation and the smoothest ride imaginable.","pages.adaptive-power.lifestyle.2.heading","Made to measure","pages.adaptive-power.lifestyle.2.title","Precision engineered","pages.adaptive-power.lifestyle.3.description","The algorithm behind AdaptivePower 2.0 is more refined than ever – capable of detecting even more changes in environment and terrain.","pages.adaptive-power.lifestyle.3.heading","No challenge too big","pages.adaptive-power.lifestyle.3.title","AdaptivePower 2.0","pages.adaptive-power.reward.description","Feel the power instantly as you pedal and see the animation in your dashboard. If you're running low on battery – or feel like putting in more pedal power – you can switch to Eco Power with one touch.","pages.adaptive-power.reward.title","Real time reward","pages.adaptive-power.test-ride.description","The best way to get to know AdaptivePower 2.0 is to try it for yourself. Book your free test ride using the map below and someone will bring your chosen model directly to your address.","pages.adaptive-power.updates.description","Thanks to over-the-air updates, your bike keeps getting better long after you buy it. Cowboy riders can download and install AdaptivePower 2.0 free of charge in under a minute.","pages.adaptive-power.updates.title","Better with age","pages.adaptive-power.v2","pages.b-corp.circular.cta","Explore Circular","pages.b-corp.circular.title","pages.b-corp.go-green.cta","pages.b-corp.go-green.disclaimer","Strikethrough indicates the equivalent price of a new model.","pages.b-corp.go-green.eyebrow","Khaki limited run","pages.b-corp.go-green.text","To celebrate one year as a certified B Corp, we're bringing back an old favourite: the Khaki green colourway. Available for a limited time only on our Classic and Cruiser ST models.","pages.b-corp.go-green.title","Go Green","pages.b-corp.our-journey.1.text","A commitment to social and environmental responsibility, with impact metrics that stem from our mission and are tied to business success.","pages.b-corp.our-journey.1.title","Mission","pages.b-corp.our-journey.2.text","Stewardship of our riders and ensuring the bike, app and service exceed expectations through measuring personal satisfaction and wellbeing outcomes while guaranteeing quality.","pages.b-corp.our-journey.2.title","Riders","pages.b-corp.our-journey.3.text","Development of a highly engaged global team who is satisfied by the work they do, with employee programs for health, wellness, and beneficial ownership of the company.","pages.b-corp.our-journey.3.title","Team","pages.b-corp.our-journey.4.text","Benefiting local communities with test ride and repair networks and manufacturing hubs, while bringing efficiency to our supply chain as we prioritize more assembly and sourcing in Europe.","pages.b-corp.our-journey.4.title","Community","pages.b-corp.our-journey.5.text","Use of less resources while enabling easy access to repair and reuse, with an ever-growing Circular program, offering a sustainable way to keep our bikes on the road.","pages.b-corp.our-journey.5.title","Environment","pages.b-corp.our-journey.text","B Corp certification is administered by the nonprofit, B Lab|https://www.bcorporation.net/. Its in-depth review of Cowboy's operations, business model and product are evaluated across five primary attributes to meet a rigorous standard for benefit corporation certification.","pages.b-corp.our-journey.title","B Corp: Our journey","pages.b-corp.our-mission.1.text","We build the most advanced e-bikes around. They're fun to ride, look cool, and thanks to our proprietary tech, they get smarter over time. They're built to the highest standard, with more production and repair services brought closer to home to minimize our carbon footprint.","pages.b-corp.our-mission.1.title","Build a better bike","pages.b-corp.our-mission.2.text","The more you move your body and open your mind, the healthier you become. We've created a truly connected experience that puts yourriders first, motivating you to cycle everyday, to track your own progress and to connect with other Cowboy riders on the road.","pages.b-corp.our-mission.2.title","Create a better self","pages.b-corp.our-mission.3.text","When fewer cars clog city streets, we move freely and breathe deeply. We want more people to choose e-bikes as the ideal way to move, to make our towns and cities better places to live now and in the future.","pages.b-corp.our-mission.3.title","Leave a better world","pages.b-corp.our-mission.title","Our mission","pages.become-a-partner.eyebrow","Become a stockist","pages.become-a-partner.form.description","Please enter your information in the form and we'll get back to you soon.","pages.become-a-partner.form.title","Tell us about your business","pages.business.buy.title","I'm interested in buying Cowboy bikes","pages.business.call.cta","Schedule a call","pages.business.call.p1","Discover how Cowboy e-bikes can transform your workplace, boost employee satisfaction, and lead the way in sustainable transportation.","pages.business.call.p2","Whether you're creating a company fleet or exploring leasing options for your employees, we are here to assist you. Schedule a 15-minute call with our B2B team to explore all the possibilities.","pages.business.call.title","Let's talk: Explore the possibilities for your team","pages.business.contact.description","Complete the form with your details and a member of our team will be in touch to discuss your needs and prepare a custom quote.","pages.business.contact.title","Tell us more","pages.business.employer.0.description","An e-bike is one of the most wanted secondary perks among employees.","pages.business.employer.0.title","Highly desired benefit","pages.business.employer.1.description","As an employer you can offer bike leasing on a budget-neutral basis by making use of the exchange of a part of a salary, end-of-year bonus or by making use of the mobility budget. For the employee this is a very tax advantageous option, saving them money compared to a private purchase, with costs from just €45 per month.","pages.business.employer.1.title","Cost-effective","pages.business.employer.2.description","Promote a healthier, more satisfied workforce with a sustainable transportation option.","pages.business.employer.2.title","Healthier, happier employees","pages.business.employer.title","Team advantages for an employer","pages.business.how.0.description","Fill in this form below with your company details. You'll receive more information from our leasing partner via email within the day.","pages.business.how.0.title","Fill out your company details via the form","pages.business.how.1.description","Once your company has been approved and you are ready to set up your lease plan, you'll get access to the digital platform where you can register yourself or your team and set requirements for the leasing contract(s).","pages.business.how.1.title","Access the digital platform","pages.business.how.2.description","Your chosen lease bike(s) will be delivered to the address you or your team prefers.","pages.business.how.2.title","Ride your bike to work","pages.business.how.3.description","Our partner's digital platform consolidates everything you need, providing a seamless overview of all payroll information in one convenient place.","pages.business.how.3.title","Administration","pages.business.how.p1","Four simple steps to get you on the road.","pages.business.how.title","pages.business.intro.description","A Cowboy e-bike is one of the most environmentally friendly ways of getting around. It's also been shown to be twice as fast as a car in a congested city. It also happens to be tonnes of fun and good exercise too. And thanks to leasing programs, it's more accessible than ever.","pages.business.intro.title","A better commute","pages.business.lease.title","I'm interested in Cowboy Leasing","pages.business.self-employed.0.description","Operational lease includes insurance, maintenance and breakdown assistance.","pages.business.self-employed.0.title","Worry-free solution","pages.business.self-employed.1.description","The monthly lease amount qualifies as a business expense, making it 100% deductible in your corporate tax.","pages.business.self-employed.1.title","Tax advantage","pages.business.self-employed.2.description","With leasing from as little as {amount} net/month, you reduce the impact on your cash flow, allowing you to make other important investments in your business.","pages.business.self-employed.2.title","Cash flow","pages.business.self-employed.3.description","Embrace a solution that enhances your well-being while supporting environmental sustainability.","pages.business.self-employed.3.title","Sustainable choice","pages.business.self-employed.title","Leasing advantages for self employed","pages.careers.email.text","Share your CV with us and tell us why you'd be a great addition to our team:","pages.careers.email.title","Can't find the right role?","pages.careers.what-we-value.1.text","Bring others along for the ride and orient everyone toward the path forward.","pages.careers.what-we-value.1.title","Elevate others","pages.careers.what-we-value.2.text","Be ambitious. As long as cars keep crowding the lane, we won't stay in ours.","pages.careers.what-we-value.2.title","Mic drop","pages.careers.what-we-value.3.text","Fight for our beliefs and prove our cred through superior design and performance.","pages.careers.what-we-value.3.title","True grit","pages.careers.what-we-value.4.text","Never be satisfied. A relentless doing, ahead of every curve.","pages.careers.what-we-value.4.title","Rapid prototyping","pages.careers.what-we-value.text","Our values inform the team's focus everyday. Driven by an ambitious vision for the future, and an obsessive focus on what's needed today, our latest bike is just a start of what's to come.","pages.careers.what-we-value.title","What we value","pages.careers.why-we-exist.founded","Founded2017","pages.careers.why-we-exist.headquarters","HeadquartersBrussels","pages.careers.why-we-exist.text","

Our purpose is to be the most intelligent way to move through cities. Through a passion for design and technology working in harmony to unlock a new path for people and systems, we are creating a new experience for people to move freely around cities.

Founded in 2017 and headquartered in Brussels, Belgium, Cowboy is designed and engineered by a team of curious individuals challenging the status quo of the e-bike category and the everyday commute. By creating an elegant and affordable bike and connecting with each rider's journey through the app, a new generation of mobility has arrived.

","pages.careers.why-we-exist.title","Why we exist","pages.careers.workable.cta","View job openings","pages.careers.workable.title","The urban grid deserves to be broken. Join us.","pages.contact.0.content","

To join the Cowboy Partner Network as a certified shop or service center, submit an application through our Become a Partner page|/pages/become-a-partner. Tell us a bit about your business and location and we'll be in touch with the next steps.

Approved partners get access to training, tools, spare parts and dedicated support.

","pages.contact.0.title","How can I become a Cowboy partner store?","pages.contact.1.content","

To book a service appointment, simply use your Cowboy app:

For repairs: Open the app → Support → Chat with us. Our team will help diagnose the issue and guide you to the right solution. If needed, you'll be able to book an appointment directly.
For On-Demand Service: Tap the question mark at the bottom of your screen to open the service request option. You can also order parts through the website or app and then book an appointment once they arrive.

You'll find your service history anytime in the Support tab of the app.

","pages.contact.1.title","How can I book an appointment for a service?","pages.contact.2.content","

Test rides are free and easy to book through our Test Ride page|/pages/test-ride. Just choose your city, pick a time, and one of our local experts will meet you with the model of your choice.

You can also try a Cowboy at one of our certified partner stores.

You'll be able to ask questions, try the bike and get a feel for the ride before you decide.

","pages.contact.2.title","pages.contact.3.content","

Visit our Stores page|/pages/stores to find certified partner shops near you. These independent bike shops across Europe offer test rides, sales, servicing and repairs.

Use the filters in the store locator to check which services are available at each location.

","pages.contact.3.title","How can I find a certified Cowboy partner store?","pages.contact.4.content","

You can follow your order anytime by visiting your customer portal at account.cowboy.com/orders. There you'll find the latest updates, including delivery status, tracking links when available, and your invoice.

","pages.contact.4.title","How can I track my order?","pages.contact.5.content","

For most support needs, the in-app chat is the quickest way to get help since it connects us directly to your bike information. If you prefer email, you can reach us at:

hello@cowboy.com for general support
press@cowboy.com for media requests
partner@cowboy.com for partnership opportunities

You can also contact us by phone at +32 (0)2 620 31 37|tel:+3226203137. Standard international call charges may apply. Whether by chat, email, or phone, our team will acknowledge your request without undue delay and make every effort to provide a prompt and satisfactory solution.

Company details{br}Cowboy SA, established in rue de la Régence 67, 1000 Bruxelles, Belgium.{br}Company number: 0669.908.031{br}VAT-number: BE0669.908.031

","pages.contact.5.title","How can I contact Cowboy?","pages.contact.6.content","

At Cowboy, every bike is designed with one goal in mind: to make your daily rides smoother, smarter, and more enjoyable. Our award-winning design combines a sleek look with an intelligent motor system that adapts to your pedaling style, giving you that extra boost exactly when you need it. With a removable long-range battery and a fully connected app experience, you're always in control.

Cowboy comes with comprehensive support, from a wide-range of servicing options and groundbreaking technology that keeps you safer on the road. We're committed to building e-bikes that last, and to supporting you every step of the way.

","pages.contact.6.title","Why choose Cowboy?","pages.contact-us.order-status.cta","Ask a question","pages.contact-us.order-status.eyebrow","Order status","pages.contact-us.order-status.text","Have a question about your order? Ask it here.","pages.contact-us.order-status.title","Your order","pages.contact-us.purchase.cta","Chat with us","pages.contact-us.purchase.eyebrow","pages.contact-us.purchase.text","Interested in purchasing or leasing a Cowboy bike? Chat with a sales expert.","pages.contact-us.purchase.title","A new bike","pages.contact-us.support.cta","Open the app","pages.contact-us.support.eyebrow","Support","pages.contact-us.support.text","Need help with your bike? Our technical team will help solve your issue. Simply head over to 'chat with us' in your Cowboy app.","pages.contact-us.support.title","Technical support","pages.cowboy_is_back.bikes_delivered.title","{nb} bikes delivered","pages.cowboy_is_back.community.all_time","All time","pages.cowboy_is_back.community.eyebrow","Join the community","pages.cowboy_is_back.community.km_ridden","Km ridden","pages.cowboy_is_back.community.last_30d","Last 30 days","pages.cowboy_is_back.community.name_1","Road runner","pages.cowboy_is_back.community.name_2","Dark horse","pages.cowboy_is_back.community.name_3","Nimbus 3000","pages.cowboy_is_back.community.picks_label","This month's picks","pages.cowboy_is_back.community.picks_subtitle","Every Cowboy has a name","pages.cowboy_is_back.community.stat_km_30d","3,2M+","pages.cowboy_is_back.community.stat_km_all","244M+","pages.cowboy_is_back.community.stat_trips_30d","1M+","pages.cowboy_is_back.community.stat_trips_all","67M+","pages.cowboy_is_back.community.title","{nb} Cowboy riders","pages.cowboy_is_back.community.trips","Trips","pages.cowboy_is_back.description","

Cowboy is back and we're investing in what matters most – getting you on the road and keeping you there.

Bestselling bikes are in stock and ready to ship, and spare parts are steadily making their way back to shelves, so wherever you are in your Cowboy journey, we've got you covered.

This is just the beginning. With fresh energy, a reinforced team, and a renewed commitment to every rider, the best of Cowboy is ahead of us.

We can't wait for you to be part of it.

","pages.cowboy_is_back.eyebrow","Fixing what matters","pages.cowboy_is_back.get_it_fast.eyebrow","Get it fast","pages.cowboy_is_back.get_it_fast.lead","Order any of these models for delivery within 10 days.","pages.cowboy_is_back.get_it_fast.title","On the road in 10 days","pages.cowboy_is_back.get_it_fast.with_rack","with rack","pages.cowboy_is_back.leadership.kjell.name","Kjell Fastré","pages.cowboy_is_back.leadership.kjell.quote","

\"2026 is our Comeback year. No new product releases, no fancy stuff, just fixing the basics, executing with consistency and keeping our promises.

We have already made real progress, real fast. Backed by Rebirth Group, with new investment and a strengthened team, we're clearing the backlog, restoring spare parts availability.

We’re not claiming everything is perfect yet. But alongside a fantastic team, I’m fully focused on regaining the trust of our customers and partners and getting this beautiful brand back on track.\"

","pages.cowboy_is_back.leadership.kjell.role","General Manager at Cowboy","pages.cowboy_is_back.leadership.oliver.name","Oliver Barleben","pages.cowboy_is_back.leadership.oliver.quote","

\"Cowboy enters this next phase with a clear focus on execution and reliability. My priority is to strengthen supply chain, manufacturing, engineering and finance, ensuring we restore availability, predictability and quality across the business.

Backed by ReBirth Group’s industrial strength, we now have the foundation to scale sustainably and deliver consistently for riders and partners.\"

","pages.cowboy_is_back.leadership.oliver.role","pages.cowboy_is_back.lifestyle.quote","The Product Design 100{br}\"A definitive record of what industrial design looks like today\"","pages.cowboy_is_back.lifestyle.source","Design Burger, February 2026","pages.cowboy_is_back.movement_in_numbers.eyebrow","Since 01 Jan, 2026","pages.cowboy_is_back.movement_in_numbers.metric.bike","{nb} Bikes produced","pages.cowboy_is_back.movement_in_numbers.metric.service_partners","{nb} Active service partners","pages.cowboy_is_back.movement_in_numbers.metric.spare_parts","{nb} Spare parts shipped","pages.cowboy_is_back.movement_in_numbers.title","Movement in numbers","pages.cowboy_is_back.press.techeu_quote","

\"Cowboy seals majority-stake deal with ReBirth to restart production and stabilise operations.

Together, the two companies are building a more resilient foundation for the future, one that prioritises reliability, efficiency, innovation and rider satisfaction.\"

","pages.cowboy_is_back.safe_hands.check_1","Delivery from 10 days","pages.cowboy_is_back.safe_hands.check_2","{nb} bikes produced this year","pages.cowboy_is_back.safe_hands.check_3","Spare part stock secured","pages.cowboy_is_back.safe_hands.check_4","{nb} active service partners","pages.cowboy_is_back.safe_hands.check_5","New leadership team","pages.cowboy_is_back.safe_hands.check_6","Major capital invested","pages.cowboy_is_back.safe_hands.check_7","Extensive industrial expertise","pages.cowboy_is_back.safe_hands.check_8","50 new shops coming soon","pages.cowboy_is_back.safe_hands.cta","Let's ride","pages.cowboy_is_back.safe_hands.eyebrow","New ownership","pages.cowboy_is_back.safe_hands.title","You're in safe hands","pages.cowboy_is_back.subtitle","New chapter","pages.cowboy_is_back.testimonials.1.date","Jan 2026","pages.cowboy_is_back.testimonials.1.name","John M.","pages.cowboy_is_back.testimonials.1.quote","\"The riding experience with the Cowboy is simply fantastic. The assistance adjusts automatically and you hardly have to worry about anything. Ideal for your daily commute to work.\"","pages.cowboy_is_back.testimonials.1.title","pages.cowboy_is_back.testimonials.2.date","pages.cowboy_is_back.testimonials.2.name","John","pages.cowboy_is_back.testimonials.2.quote","\"I have cycled 14,000 kilometres in two years. And of course, sometimes something goes wrong with your bike. Sometimes it's covered by the warranty and sometimes it's not. My bike was also subject to a recall. Every company can make mistakes. But Cowboy has shown me that they do everything they can to solve the problem, time and time again. I am extremely happy with my bike. But also with the accessibility of customer service.\"","pages.cowboy_is_back.testimonials.2.title","Thanx ❤️❤️","pages.cowboy_is_back.testimonials.3.date","Feb 2026","pages.cowboy_is_back.testimonials.3.name","John, UK","pages.cowboy_is_back.testimonials.3.quote","\"After waiting far too long, I finally received my bicycle. It rides like a dream, and since the takeover, they (the service desk) are available again!\"","pages.cowboy_is_back.testimonials.3.title","pages.cowboy_is_back.testimonials.4.date","pages.cowboy_is_back.testimonials.4.name","Radek, London (UK)","pages.cowboy_is_back.testimonials.4.quote","\"I've had my Cowboy electric bike for 3 years and I'm still absolutely loving it. I ride it every single day to work – around 40 km round trip, and it hasn't missed a beat. The only thing I've had to replace are the brakes, which is completely expected after that kind of daily use. Otherwise, it's been rock solid. On top of that, it's a beautiful, handsome bike – I get compliments all the time on how good it looks. Reliable, stylish, and a joy to ride.\"","pages.cowboy_is_back.testimonials.4.title","Very happy owner!","pages.cowboy_is_back.testimonials.photo_1.username","u/lxey","pages.cowboy_is_back.testimonials.photo_2.username","@cowboybike","pages.cowboy_is_back.testimonials.photo_3.username","pages.cowboy_is_back.title","Cowboy is back","pages.cowboy_is_back.usp1","On the road faster","pages.cowboy_is_back.usp2","Spare parts improving","pages.cowboy_is_back.usp3","Bestsellers now in stock","pages.delivery.newsletter","If you live in another country, sign up to our newsletter.","pages.downloads.declaration-of-conformity","Declaration of Conformity","pages.downloads.how-to-assemble-bike","How to assemble your bike","pages.downloads.how-to-install-accessories","How to install your accessories","pages.downloads.how-to-install-front-reflector","How to install your front reflector","pages.downloads.how-to-install-kickstand","How to install your kickstand","pages.downloads.how-to-install-rear-rack","How to install your rear rack","pages.downloads.how-to-install-trailer-adapter","How to install your trailer adapter","pages.downloads.misc","Miscellaneous","pages.downloads.tech-specs","Technical specs","pages.downloads.tutorials","Tutorials","pages.downloads.user-manual","User Manual","pages.lease-a-cowboy.cta.2","Request a quote","pages.lease-a-cowboy.description.1","If your employer is registered with {name}, you can order your Cowboy bike by filling out our leasing form. We will then place a non-binding offer for you on the {name} portal, which you can review and confirm.","pages.lease-a-cowboy.description.2","Request your Cowboy quote and upload it in the {name} tool. After an agreement is completed between parties, {name} will share with us the purchase order and we'll place your order.","pages.lease-a-cowboy.description.3","{name} processes lease requests through its own platform. Get in touch with {name} to process your Cowboy lease order.","pages.lease-a-cowboy.description.4","If your employer is registered with {name}, you can order by filling out our leasing form. We'll activate your contract on the {name} platform and process your order.","pages.lease-a-cowboy.faq.0.content","

Leasing through your employer is fiscally very interesting, since the monthly leasing instalments are taken from your gross salary. Leasing through your employer is on average 40% cheaper than a private purchase. The net deduction from your salary starts from as low as €54 a month spread over a period of 36 months.

After the lease period, you can usually exchange or take over your bicycle at a predetermined residual value, free of charge.

","pages.lease-a-cowboy.faq.0.title","What is the advantage of leasing a Cowboy through my employer?","pages.lease-a-cowboy.faq.1.content","

Usually, the leasing period is 36 months. The instalments are deducted from your gross salary on a monthly basis until the end of this period. This could also be a longer or shorter period, depending on which local partner you lease through.

","pages.lease-a-cowboy.faq.1.title","How long is the leasing period?","pages.lease-a-cowboy.faq.2.content","

There are different possibilities depending on the situation. It's best to discuss the options with your employer.

","pages.lease-a-cowboy.faq.2.title","What happens if I leave my employer?","pages.lease-a-cowboy.faq.3.content","

No, it's usually not possible to add our theft insurance to the offer. Most of our leasing partners have their own insurance against theft, accidents, and damages, included in the leasing package. It is of course possible to purchase our insurance privately as an addition to the insurance included in the leasing package.

","pages.lease-a-cowboy.faq.3.title","Can I add the Cowboy theft insurance to my leasing order?","pages.lease-a-cowboy.faq.4.content","

No, it's usually not possible to add our Cowboy Care subscription to the offer. Most of our leasing partners take care of their own maintenance service. It is of course possible to purchase our care plan privately as an addition to the service included in the leasing package. If you leasing package includes a service budget, you can also use this budget to purchase our Care plan.

","pages.lease-a-cowboy.faq.4.title","Can I add Cowboy Care to my leasing order?","pages.lease-a-cowboy.faq.5.content","

Yes, you can add both the bike and accessories to your order. Please note that some partners don't consider smartphone mounts* as well as matching phone cases as leasable. Please get in touch with your local partner to get more information on this topic.

","pages.lease-a-cowboy.faq.5.title","Can I add accessories to my order?","pages.lease-a-cowboy.faq.6.content","

Unfortunately not. The only option here would be to cancel your order and place a new one through the local leasing partner.

","pages.lease-a-cowboy.faq.6.title","I already purchased/pre-ordered a bike with you. Can I use this order to lease via one of your partners?","pages.lease-a-cowboy.faq.7.content","

In general, this is not possible. When you receive your bike, it's very important to check it carefully for any defects and faults before activating it. In case your bike was delivered with any damages, please contact our customer service. An exchange for the same bike is possible in certain cases. You can find our return policy here|/pages/returns.

","pages.lease-a-cowboy.faq.7.title","What happens if I want to return my Cowboy?","pages.lease-a-cowboy.faq.8.content","

You can request your lease or Cycle to Work purchase for all of our current models: Classic, Cruiser, Cruiser ST, Cross and Cross ST. You won't be able to lease a Circular model. Those models are exclusively available in our online store.

","pages.lease-a-cowboy.faq.8.title","Which Cowboy models can I get through a leasing or cycle to work scheme?","pages.lease-a-cowboy.options.p1","We work with multiple leasing providers and types. This can take various forms: part from your gross monthly salary, gross end-of-year bonus or gross bonus. Some companies work with a cafeteria plan, on the basis of which the lease is established.","pages.lease-a-cowboy.options.p2","After the lease period, you can usually exchange or take over your bicycle at a predetermined residual value, free of charge.","pages.lease-a-cowboy.options.p3","Visit our FAQ for more information and make sure to check if your employer has an agreement with one of the providers listed above.","pages.lease-a-cowboy.options.title","pages.lease-a-cowboy.process.description","A good first step is to see if your employer offers bike leasing with one of our partnering providers. If this is the case, and you have already been approved by your employer to start a bike lease, you can start your leasing process on this page.","pages.lease-a-cowboy.process.title","Leasing process","pages.lease-a-cowboy.providers.title","Our providers","pages.lease-a-cowboy.test-ride.eyebrow","We'll come to you","pages.lease-a-cowboy.test-ride.title","Experience it yourself","pages.payment-methods.usp.0.text","We accept all major credit and debit card providers, including Mastercard, Visa and American Express.","pages.payment-methods.usp.0.title","Credit and Debit Cards","pages.payment-methods.usp.1.text","Easy, fast and simple. If you already have an account set up, you are good to go.","pages.payment-methods.usp.1.title","PayPal","pages.payment-methods.usp.2.text","Thanks to a wide selection of plans, you can spread the cost of your Cowboy bike in convenient installments.","pages.payment-methods.usp.2.title","Instalment plans","pages.recall.assembly.p1","If your frame is affected, Cowboy will provide a free of charge frame replacement. We will contact you directly to outline the process for your frame replacement.","pages.recall.assembly.title","Frame Replacement","pages.recall.check.cta","Check my bike","pages.recall.check.text","Simply verify your bike frame or serial number on our online checker tool to know if your bike is affected by this recall.","pages.recall.check.title","Is my bike recalled?","pages.recall.faq.0.text","

When contacted by us, you'll have the opportunity to book an appointment to drop off your bike at a local hub. After booking, you'll receive the exact address of the hub.

At your appointment, please bring your bike without the battery and remove the pedals. One of our colleagues will collect your bike and ship it to our assembler. The frame will be replaced and the bike will be shipped back to the same hub.

Once it's ready, you'll receive a message to book a new appointment to pick it up. Don't forget to bring your pedals and battery when you collect your bike.

Please note that the timeframe can vary depending on your city and our assembler's speed. We'll do our best to complete the process as quickly as possible so you can get back on the road.

","pages.recall.faq.0.title","What is the exact process for the recall?","pages.recall.faq.1.text","

The recall only applies to a specific subset of Cowboy 4 ST bikes produced over a limited period. Thanks to the connectivity of our bikes, we've been able to identify the impacted frames and contact affected riders directly.

You can also verify if your bike is affected directly in the app under Settings > Advanced (bikes are only affected if their frame type is “Edition MR”), or by entering your bike serial number at cowboy.com/pages/recall.

","pages.recall.faq.1.title","Is my bike affected?","pages.recall.faq.2.text","

Yes. Since Cowboy bikes are connected, we already have your contact details. We're reaching out to all riders with an affected bike in phases, based on the mileage of their bike. You'll be contacted through the Cowboy app and by email. There's no need to take any action until you receive a notification from us.

","pages.recall.faq.2.title","Will I be contacted directly?","pages.recall.faq.3.text","If you are unable to drop-off your bike at the hub in the wave for which you have received an invitation, no worries, you will be added automatically to the next wave.","pages.recall.faq.3.title","What if I can't drop off my bike during the batch I was invited to?","pages.recall.faq.4.text","

Cowboy is committed to completing each frame replacement as quickly and safely as possible. Bikes with the highest mileage will be given priority, as they carry a higher risk.

Thank you for your continued patience and understanding as we work to ensure the safety of all affected riders.

","pages.recall.faq.4.title","How long will the frame replacement take?","pages.recall.faq.5.text","

No - this recall specifically addresses the frame replacement to ensure we get all affected riders back on the road as quickly and safely as possible.

For any other issues, please contact Cowboy customer support directly through your Cowboy App|https://link.cowboy.bike/help_chat, and our team will be happy to assist you.

","pages.recall.faq.5.title","I also have an issue with my bike, will it also be repaired?","pages.recall.faq.6.text","

No. The frame replacement is free of charge.

","pages.recall.faq.6.title","Will I have to pay for the repair?","pages.recall.faq.7.text","

If you already booked a service or repair appointment, please cancel it and complete the recall process first. This ensures that your frame replacement is prioritised and that you can get back to riding as soon as possible. Once your bike has been returned to you, you'll be able to schedule a new service appointment.

","pages.recall.faq.7.title","I have a repair appointment for my bike, what should I do?","pages.recall.faq.8.text","

Yes. We've introduced tighter controls on welding procedures, added more frequent audits, and expanded our validation testing. These improvements are designed to ensure that any changes in manufacturing are fully aligned with our standards and reviewed well before bikes reach customers.

You can ride with full confidence once your bike is returned. In addition, the new frame will come with a 2-year warranty that applies specifically to the frame itself.

Our top priority is your safety and getting you back on the road as quickly and securely as possible.

","pages.recall.faq.8.title","Is the replacement frame safe and reliable?","pages.recall.faq.9.text","

We've found that a production issue in some Model C4 ST (Edition MR) frames could lead to small cracks over time at the connection between the headtube and the downtube. In some cases, this may lead to frame breakage and potential falls. As a precaution, Cowboy is recalling and replacing the affected frames to ensure rider safety.

","pages.recall.faq.9.title","Why are you recalling these bikes?","pages.recall.faq.10.text","

If your bike is affected, we advise to stop riding it. We've identified a manufacturing defect in some Model C4 ST (Edition MR) frames that can lead to fatigue cracks developing at the headtube/downtube joint after this distance. In rare cases, this may result in frame failure and a fall.

Based on real-world data, the risk of failure increases after approximately 2,500 km, so we are prioritising higher-mileage bikes first. All affected frames will be replaced in the course of 2026.

","pages.recall.faq.10.title","Can I continue riding my bike, or should I stop immediately?","pages.recall.faq.11.text","

Continuing to ride it could result in sudden frame failure and serious injury. Stop riding immediately and follow the recall instructions.

","pages.recall.faq.11.title","What happens if I continue riding my bike?","pages.recall.hubs.p0","Since launching the recall, we've opened collection hubs across Europe and many riders are now back on the road with a brand-new frame. We’re continuing to expand the recall programme with more hubs opening soon.","pages.recall.hubs.p1","The following hubs are currently open:","pages.recall.hubs.p2","

Amsterdam (The Netherlands)

Berlin (Germany)

Brussels (Belgium)

Copenhagen (Denmark)

Düsseldorf (Germany)

Frankfurt (Germany)

Hamburg (Germany)

Munich (Germany)

Paris (France)

","pages.recall.hubs.p3","We’re opening hubs soon in:","pages.recall.hubs.p4","

London (United Kingdom)

","pages.recall.hubs.title","Where is the nearest drop-off hub if my bike is affected?","pages.recall.not-recalled.title","Not recalled","pages.recall.process.1.text","We’ll invite you to book your drop-off at a recall hub, based on your mileage and location.","pages.recall.process.1.title","Drop-off invitation","pages.recall.process.2.text","Bring your bike to your scheduled drop-off. We’ll check it in and take it from there.","pages.recall.process.2.title","Bike drop-off","pages.recall.process.3.text","Your bike is sent to our assembly partner in France for a frame replacement.","pages.recall.process.3.title","Shipped to factory","pages.recall.process.4.text","Your bike is checked in and queued for frame replacement, in order of arrival.","pages.recall.process.4.title","Arrived at factory","pages.recall.process.5.text","Your bike receives a brand-new frame, assembled by our expert team.","pages.recall.process.5.title","Frame replacement","pages.recall.process.6.text","Every bike undergoes a full quality and safety check before leaving the factory.","pages.recall.process.6.title","Safety inspection","pages.recall.process.7.text","Your bike is packed and queued for return shipment alongside other bikes.","pages.recall.process.7.title","Boxed at factory","pages.recall.process.8.text","Your bike is shipped back to your designated recall hub.","pages.recall.process.8.title","Shipped to hub","pages.recall.process.9.text","We’ll contact you to arrange a time to collect your bike.","pages.recall.process.9.title","Ready for pickup","pages.recall.process.10.text","You’re ready to ride again.","pages.recall.process.10.title","Bike pick-up","pages.recall.process.lead","Here’s what you can expect, from dropping off your bike to the moment you’re back in the saddle.","pages.recall.process.show-all","Show all steps","pages.recall.process.show-less","Show less steps","pages.recall.process.title","How does it work?","pages.recall.questions.text","Our support team is available on weekdays from 09:00 to 17:00 to assist you via recallteam@cowboy.com|mailto:recallteam@cowboy.com or +32 2620 31 38|tel:003226203138. We apologise for the disruption this may cause and appreciate your cooperation as we work to ensure the safety of all Cowboy riders.","pages.recall.questions.title","Questions?","pages.recall.recalled.title","Potentially recalled","pages.recall.sn.p1","You can easily check if your frame needs to be replaced. Affected bikes are identifiable by their serial number and frame supplier.","pages.recall.sn.p2","Open the Cowboy app|https://link.cowboy.bike/settings_advanced, tap the settings icon, then go to \"Advanced\" to view the serial number and frame manufacturer. If your frame is listed as \"Edition MR\" it may be affected.","pages.recall.sn.p3","Use the tool above|#checker to check if your bike is affected by the recall.","pages.recall.sn.p4","Registered riders of Model C4 ST (Edition MR) bikes affected by this recall will also be contacted directly by Cowboy via email and the Cowboy app.","pages.recall.sn.title","What you need to do","pages.recall.title","Cowboy C4 ST Voluntary Frame Recall","pages.stores.brand-stores.berlin","Berlin","pages.stores.brand-stores.title","Step into a Cowboy Brand Store and experience the ride firsthand.","pages.stores.brussels-brand-store","Brussels","pages.stores.expert.body","Whether you're a first-time e-bike rider or a cycling enthusiast, in-store experts are there to guide you. Learn about Cowboy's connected features and premium design that make every ride intuitive. We'll make sure you leave with answers and get ready for your next ride.","pages.stores.expert.title","Expert advice, tailored to you","pages.stores.faq.0.body","

If you're interested in testing the bike, we recommend booking a test ride in advance.{br} For repairs, calling ahead is recommended to make sure they're available to welcome you.

","pages.stores.faq.0.title","Do I need to take an appointment before visiting a store?","pages.stores.faq.1.body","

Most of our Certified Partners offer repair services. Use the “Repair” filter above to find the ones that do.

","pages.stores.faq.1.title","Can every store handle repairs?","pages.stores.faq.2.body","

It depends on the type of repair and the shop. You can request a quote before any work is done.

","pages.stores.faq.2.title","How long does a repair take, and how much does it cost?","pages.stores.faq.3.body","

Test ride availability varies by shop. Visit the Test Ride page|/pages/test-ride and select your preferred model to see where you can try it.

","pages.stores.faq.3.title","Can I test all bike models at every location?","pages.stores.faq.4.body","

Some shops have bikes in stock. Call ahead to check availability. In all cases, every shop can order the perfect bike for you, configured to your preference with the accessories you want. It will be delivered to the shop and assembled by their team, ready for you to ride.

","pages.stores.faq.4.title","Are the bikes in stock, and can I leave with one immediately?","pages.stores.faq.5.body","

Yes. Our Mobile Test Riders can bring the bike to you – at home, at work, or any other place you'd like. Check out our Test Ride page|/pages/test-ride to see if you're in our coverage zone and book a test ride.

","pages.stores.faq.5.title","Are there other places where I can test a Cowboy bike?","pages.stores.faq.6.body","

We keep expanding our network of Certified Partners. If you're interested in joining, visit this page|/pages/become-a-partner to learn more and get in touch.

","pages.stores.faq.6.title","How can I become a Certified Partner?","pages.stores.faq.title","Need more information? Here are the answers to some frequently asked questions about our Certified Partners network.","pages.stores.find-store","Find a store","pages.stores.find-stores-nearby","Find stores nearby","pages.stores.in-this-shop","In this shop","pages.stores.legend.brand-store","Cowboy Store","pages.stores.legend.partner","Partner","pages.stores.legend.premium-partner","Premium Partner","pages.stores.maintenance.body","Keep your ride in top condition with professional servicing from our Certified Partners. Whether it's a routine check-up or a quick fix, our network of experts are equipped and ready to provide you with the support you need.","pages.stores.maintenance.title","Maintenance and repair","pages.stores.opening-hours","Opening hours","pages.stores.opening-hours-notice","Please check with the partner for the most recent opening hours.","pages.stores.partners.become.description","Interested in stocking and selling Cowboy bikes? Get in touch – we're always keen to add to our roster of bike stores.","pages.stores.partners.become.title","Become a partner","pages.stores.partners.description","Find out below which of our Cowboy-approved stores offer Test Rides, repair and maintenance services.","pages.stores.partners.title","Certified Partners","pages.stores.premium-partner.badge","Premium","pages.stores.purchase-bike","Purchase of bikes","pages.stores.purchase-bike-accessories","Purchase of bikes and accessories","pages.stores.purchase-bike-agent","Order-only, no stock","pages.stores.purchase-bike-whls","In-stock for purchase","pages.stores.services","Repairs","pages.stores.try.body","Experience the difference firsthand. A Cowboy bike is designed to be beautiful inside and out, with every detail seamlessly integrated into the frame. Take it for a spin and feel AdaptivePower™ in action–effortlessly adjusting to your riding conditions for a smooth, powerful ride.","pages.stores.try.title","To try it is to love it","pages.student-program.faq.0.content","This offer is exclusively for currently enrolled students and staff members with a valid university ID.","pages.student-program.faq.0.title","Who is eligible for the discount?","pages.student-program.faq.1.content","Choose your location, book online, and we'll arrange a test ride at your convenience.","pages.student-program.faq.1.title","pages.student-program.faq.2.content","Just bring your student or staff ID for verification. That's all you need to experience Cowboy.","pages.student-program.faq.2.title","What do I need to bring to the test ride?","pages.student-program.faq.3.content","Your 10% discount code is valid until 2025, December 31st. Make sure to claim it before it expires.","pages.student-program.faq.3.title","How long is the discount valid?","pages.student-program.faq.4.content","The discount applies to new Cowboy bike models only, so excludes the refurbished Circular range.","pages.student-program.faq.4.title","Can I use the discount on any Cowboy bike model?","pages.student-program.faq.5.content","After your test ride, we'll email you the discount code. Check your inbox and redeem it online.","pages.student-program.faq.5.title","How will I receive my discount?","pages.student-program.faq.6.content","Yes, you can book a free test ride. However, the 10% discount offer requires a valid university ID for verification.","pages.student-program.faq.6.title","Can I book a test ride without a university ID?","pages.student-program.faq.7.content","The promotion is only available in certain European countries. Check the test ride page to see if your location is included.","pages.student-program.faq.7.title","Is the discount available in all countries?","pages.student-program.faq.8.content","This student discount cannot be combined with other promotions or offers. It's a standalone deal just for you.","pages.student-program.faq.8.title","Can I combine this discount with other offers?","pages.student-program.faq.9.content","Our test ride experts are there to answer all your questions. Feel free to ask anything about the bike's features and performance.","pages.student-program.faq.9.title","What if I have technical questions about the bike during my test ride?","pages.student-program.title","Cowboy for Students","pages.test-ride.at-your-doorstep.title","Cowboy Mobile Test Ride","pages.test-ride.availability.checking","Checking availabilty...","pages.test-ride.availability.none","No slot available","pages.test-ride.be-notified","Sign up to be notified when we arrive in your area.","pages.test-ride.be-notified.title","We're not here yet","pages.test-ride.brand-store.cta","Visit store","pages.test-ride.brand-store.label","Brand Store","pages.test-ride.control.description","Try a Cowboy at your own pace, in a place that's familiar. Pick the time and we'll handle the rest. Best of all, it's free.","pages.test-ride.control.title","You're in control","pages.test-ride.default.description","Pick the model you'd like to try and you'll be able to experience the connected bike yourself.","pages.test-ride.faq.0.description","A test ride typically lasts around 30 minutes. Our expert will brief you on the bike and answer your questions for about 10 minutes, let you ride for 10 to 15 minutes, and wrap up by addressing any final questions. If you prefer a quicker experience, let the expert know, and they'll shorten it for you. If you'd like a longer ride, they may agree, but if other test rides are scheduled, the session may still be limited to 30 minutes.","pages.test-ride.faq.0.title","pages.test-ride.faq.1.description","No commitment is required. You can book, cancel, or reschedule anytime. The test ride is completely free. Our experts won't ask for any compensation; we've got you covered.","pages.test-ride.faq.1.title","Is there any commitment required for the test ride appointment?","pages.test-ride.faq.2.description","Yes, you can cancel or reschedule your test ride anytime. After booking, you'll receive an email recap and an invite, giving you the option to adjust your slot or cancel if needed.","pages.test-ride.faq.2.title","Can I cancel or reschedule my test ride?","pages.test-ride.faq.3.description","It depends on the test ride option you choose.{br_desktop} For mobile test rides–at home, work, or anywhere–our experts bring the bike to you, meaning they can only bring one model at a time. However, you're free to book a second or third ride to try other models.{br_desktop} If you visit one of our partner stores, you'll be able to test multiple models and compare them on-site. The choice is yours.","pages.test-ride.faq.3.title","Can I test multiple models at once?","pages.test-ride.faq.4.description","Our test rides are completely free. No hidden costs or commitments–just an easy way for you to try our bikes.","pages.test-ride.faq.4.title","How much does a test ride cost?","pages.test-ride.faq.5.description","Don't worry–our test ride bikes are insured, and any damage to the bike during your ride is covered. However, you're responsible for your own safety on the road. Cowboy cannot be held liable for damage to other vehicles, injuries to others, or personal injuries. While helmets aren't mandatory, we strongly recommend wearing one during your ride.","pages.test-ride.faq.5.title","What if I damage the bike during the test ride?","pages.test-ride.faq.6.description","

Our test ride network includes 60+ mobile test ride cities and 100+ partner stores, and we're expanding every day. If there's no option near you, sign up for our newsletter|#newsletter-email to be notified when new locations are added.

","pages.test-ride.faq.6.title","What if there are no test ride options near me?","pages.test-ride.faq.title","Experience the ultimate ride feeling at your home or workplace. Available across major European cities. ","pages.test-ride.ibd.title","Certified Retailer","pages.test-ride.model.alt.description","Compare all bike models","pages.test-ride.model.alt.title","Not sure which bike is right for you?","pages.test-ride.model.unavailable","Model unavailable","pages.test-ride.out-of-network.description","Sorry, we don't offer test rides there just yet. Drop us your contact details and we'll be sure to let you know when we arrive in your area.","pages.test-ride.out-of-network.store-link","Or visit a store near you","pages.test-ride.out-of-network.stores-fallback","Visit a partner store near you to test ride a Cowboy","pages.test-ride.out-of-network.title","You're outside our network","pages.test-ride.personalised.description","Take the bike for a ride with no strings attached. Hop on, enjoy the experience and decide in your own time.","pages.test-ride.personalised.title","No pressure to buy","pages.test-ride.results.description.mobile","Meet our experts and test ride a Cowboy.","pages.test-ride.results.description.mobile.main","Test ride a Cowboy at home or your workplace.","pages.test-ride.results.description.store.main","

Meet our experts and test ride a Cowboy.

","pages.test-ride.results.heading.mobile","pages.test-ride.results.heading.store","Visit a nearby store","pages.test-ride.results.map.description.mobile","Alternatively, visit a nearby store to meet our experts and test ride a Cowboy.","pages.test-ride.results.map.description.mobile.no-results","Meet our experts at a nearby store.","pages.test-ride.results.map.heading.default","Willing to travel?","pages.test-ride.results.map.heading.mobile","Or visit us in store","pages.test-ride.results.map.heading.mobile.no-results","At-home test rides aren’t available here.","pages.test-ride.store.title","Cowboy store","pages.test-ride.title","Where are you?","pages.test-ride.type","Pick your location","pages.test-ride.type.mobile.availability.description.default","Our Test Rider in {name} can come to you","pages.test-ride.type.mobile.availability.description.limited","Hurry up. Our test rider in {name} has limited availabilities","pages.test-ride.type.mobile.availability.description.none","Our expert can come to you with a {list}","pages.test-ride.type.mobile.availability.description.none.alt","Please try another address or visit a nearby store","pages.test-ride.type.mobile.availability.store.cta","Show nearby stores","pages.test-ride.type.mobile.availability.store.description","Book a test ride at one of our 100+ partner stores","pages.test-ride.type.mobile.availability.store.title","Still want to try a {model}?","pages.test-ride.type.mobile.availability.switch","Switch model","pages.test-ride.type.mobile.availability.title.default","Available","pages.test-ride.type.mobile.availability.title.limited","Available in {nb} days","pages.test-ride.type.mobile.availability.title.none","Oops, your selected model isn't available","pages.test-ride.type.mobile.availability.title.none.alt","Oops, no expert available at your address","pages.test-ride.type.mobile.lead","Let us bring the bike and the experience to you. For free.","pages.test-ride.type.mobile.loading","Searching for experts nearby","pages.test-ride.type.mobile.more.description","

We'll meet you wherever you choose–home, office, or anywhere else. A Cowboy expert will bring your selected model, answer all your questions, and guide you. And yes, it's free.

","pages.test-ride.type.mobile.more.title","Test ride at your doorstep","pages.test-ride.type.mobile.title","pages.test-ride.type.select-model","Please choose a model to view available locations.","pages.test-ride.type.store.availability.cta.none","Show availabilities","pages.test-ride.type.store.availability.description.none","Try another address or check the availability of at-home test rides","pages.test-ride.type.store.availability.none","{model} unavailable in this store","pages.test-ride.type.store.availability.title.none","Oops, no store nearby","pages.test-ride.type.store.lead","Visit one of our partner stores. 100+ locations available across Europe.","pages.test-ride.type.store.title","In-store","pages.test-ride.usp.1","Step 1. Pick a model, choose a time and tell us where to meet you. It's fast and it’s free. ","pages.test-ride.usp.2","Step 2. A Cowboy expert brings the bike to you, and will show you how it works. ","pages.test-ride.usp.3","Step 3. Take a Cowboy for a ride, with no rush or obligation to purchase. ","pages.test-ride.usp.title","Try it for free.{br} We'll come to you.","pages.test-ride.waitlist.cta","pages.test-ride.waitlist.lead.no-availability","No open slots near you right now. Drop your email and we'll let you know the moment one opens up.","pages.test-ride.waitlist.lead.out-of-network","Leave your email and we'll tell you the second test rides reach your area.","pages.test-ride.waitlist.success","You're on the list. We'll be in touch as soon as test rides open near you.","pages.test-ride.walkaround.description","Choose your model and get a full walkthrough with an expert. We'll answer your questions, then it's your turn to ride.","pages.test-ride.walkaround.title","Enjoy expert guidance","pages.tutorials.change-brake-pads","Change brake pads","pages.tutorials.change-the-front-inner-tube","Change the front inner tube","pages.tutorials.change-the-rear-inner-tube","Change the rear inner tube","pages.tutorials.clean-the-belt","Clean the belt","pages.tutorials.downloads","Downloads","pages.tutorials.how-to-send-us-your-bike","How to send us your bike","pages.tutorials.install-flat-away-tyre-liners","Install Flat-Away™ tyre liners","pages.tutorials.mudguards-installation-guide","Mudguards installation guide","pages.tutorials.realign-the-belt","Realign the belt","pages.tutorials.remove-and-install-the-rear-wheel","Remove and install the rear wheel","pages.tutorials.remove-and-replace-wheels","Remove and replace wheels","pages.tutorials.replace-the-belt","Replace the belt","pages.tutorials.replace-the-brake-pads","Replace the brake pads","pages.tutorials.swap-the-rear-wheel","Swap the rear wheel","pages.tutorials.take-the-rear-wheel-off","Take the rear wheel off","pages.tutorials.tighten-the-belt","Tighten the belt","pages.walk_in_paris.bike.cta","Add to bag","pages.walk_in_paris.bike.cta_sold_out","Sold out","pages.walk_in_paris.bike.cta_unavailable","EU bike markets only","pages.walk_in_paris.bike.delivery","10 day delivery","pages.walk_in_paris.bike.price_label","pages.walk_in_paris.blog.cta","Discover the collaboration","pages.walk_in_paris.cruiser.copy","The limited edition Cruiser carries Walk in Paris’ urban swagger in every detail, from the finish to the fit. It’s the label’s world of music, art and street style, built into a bike designed to move through the same city that shaped it.","pages.walk_in_paris.cruiser.cta","Discover the Cruiser","pages.walk_in_paris.cruiser.eyebrow","Limited edition – performance Cruiser","pages.walk_in_paris.drop.eyebrow","The drop","pages.walk_in_paris.drop.lead","Three pieces to mark the collaboration: the connected Cruiser, a cycling jersey, and a cap made for the same city rhythm.","pages.walk_in_paris.drop.title","Limited by design","pages.walk_in_paris.faq.campaign.answer","The full campaign, including the film and product visuals, is available on a dedicated landing page on cowboy.com.","pages.walk_in_paris.faq.campaign.question","Where can I see the full campaign story?","pages.walk_in_paris.faq.colour.answer","Colour can appear slightly different across the campaign film, 3D renders and the bike in person, due to lighting, screen settings and the nature of digital rendering. The frame’s actual finish may vary slightly from what you see online.","pages.walk_in_paris.faq.colour.question","Will the bike frame look exactly like it does in the campaign film or renders?","pages.walk_in_paris.faq.connect.answer","Yes. Cowboy Connect can be added to any Cowboy bike, including the Limited Edition Cruiser, at checkout.","pages.walk_in_paris.faq.connect.question","Am I able to purchase Cowboy Connect with my bike?","pages.walk_in_paris.faq.countries.answer","The Walk in Paris x Cowboy collaboration is available to customers in our standard EU delivery countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. It is not available in the United Kingdom.","pages.walk_in_paris.faq.countries.question","Which countries is this collaboration available in?","pages.walk_in_paris.faq.insurance_care.answer","Yes. The bike is eligible for both at the standard additional prices, in the same way as any other Cowboy bike.","pages.walk_in_paris.faq.insurance_care.question","Is the Limited Edition Cruiser eligible for Theft Insurance and Cowboy Care?","pages.walk_in_paris.faq.limited_edition.answer","Yes. While it shares the same performance and comfort as the standard Cruiser, this edition features exclusive design details created in collaboration with Walk in Paris, making it a distinct, one time release.","pages.walk_in_paris.faq.limited_edition.question","Is the Limited Edition Cruiser different from the standard Cruiser?","pages.walk_in_paris.faq.shipping.answer","The Cruiser is available for immediate shipping from launch day on the cowboy website, while stock lasts.","pages.walk_in_paris.faq.shipping.question","When will my order ship?","pages.walk_in_paris.faq.spare_parts.answer","Any part that needs replacing will be a standard Cowboy part. The Cruiser’s limited edition features aren’t held in spare parts stock, so repairs and replacements use the same parts as the standard Cruiser.","pages.walk_in_paris.faq.spare_parts.question","If I need a replacement part in the future, will it match the limited edition design?","pages.walk_in_paris.faq.stock.answer","The Cruiser is available direct to consumer on cowboy.com from launch day, while stock lasts. The jersey is currently available to purchase on walkinparis.com. Given the limited run, the Cruiser is expected to sell out quickly.","pages.walk_in_paris.faq.stock.question","Are the Cruiser, cap and jersey available in stock?","pages.walk_in_paris.faq.walk_in_paris.answer","Walk in Paris is a Paris based creative collective founded in 2013 by Gary Neveu and Leo Walk. What started as a fashion label has grown into a full creative world spanning apparel, music and art, all shaped by the visual codes of 70s and 90s hip hop.","pages.walk_in_paris.faq.walk_in_paris.question","What’s Walk in Paris?","pages.walk_in_paris.final.cta","Back to the drop","pages.walk_in_paris.final.eyebrow","20 July 2026","pages.walk_in_paris.final.lead","A short-run collaboration for the city, the finish line, and every ride after.","pages.walk_in_paris.final.title","Paris, wherever you ride","pages.walk_in_paris.gallery.limited_edition","Limited edition","pages.walk_in_paris.hero.cta","Preview the drop","pages.walk_in_paris.hero.eyebrow","Cowboy Cycle Club","pages.walk_in_paris.hero.launch_label","Launch","pages.walk_in_paris.hero.lead","A limited Cowboy Cruiser and apparel capsule made with Walk in Paris, landing {date} for the end of the Tour de France.","pages.walk_in_paris.hero.secondary_cta","Explore Cruiser","pages.walk_in_paris.hero.title","Walk in Paris","pages.walk_in_paris.hero.units_label","Bike run","pages.walk_in_paris.hero.units_value","6 units","pages.walk_in_paris.intro.body_1","Walk in Paris brings its streetwear rhythm to the Cowboy Cruiser: relaxed lines, city-ready utility, and a finish made for the streets that carry the race home.","pages.walk_in_paris.intro.body_2","The capsule keeps the ride precise and the styling easy: a numbered bike, a cycling jersey, and a cap built around the same Paris frame of mind.","pages.walk_in_paris.intro.caption","Cowboy sole seller","pages.walk_in_paris.intro.caption_label","Distribution","pages.walk_in_paris.intro.eyebrow","pages.walk_in_paris.intro.lead","Welcome to a collaboration between two brands that bring out the best in each other. Celebrating the timeless joy of cycling through the lens of nostalgia – with a healthy dose of contemporary style.","pages.walk_in_paris.intro.title","City utility, Paris attitude","pages.walk_in_paris.market.bike.label","pages.walk_in_paris.market.bike.text","The limited-edition Cruiser is planned for EU markets only. The UK is excluded for the bike because this edition is not built with UK brake orientation.","pages.walk_in_paris.market.bike.title","EU only","pages.walk_in_paris.market.eyebrow","Markets and delivery","pages.walk_in_paris.market.lead","Bike and apparel availability are handled separately so each market sees the right launch message.","pages.walk_in_paris.market.merch.label","Merch","pages.walk_in_paris.market.merch.text","The cap and jersey market scope is still to be confirmed. GBP has been requested, so the UK can stay visible for the merch drop until final guidance lands.","pages.walk_in_paris.market.merch.title","Scope to confirm","pages.walk_in_paris.market.seller.label","Seller","pages.walk_in_paris.market.seller.text","Cowboy is the sole seller for the collaboration launch, with socials and CRM pushing at the same time.","pages.walk_in_paris.market.seller.title","Sold by Cowboy","pages.walk_in_paris.market.title","Where the drop ships","pages.walk_in_paris.nav.care","Care","pages.walk_in_paris.nav.cart","Cart","pages.walk_in_paris.nav.circular","pages.walk_in_paris.nav.connect","Connect","pages.walk_in_paris.nav.ebikes","e-bikes","pages.walk_in_paris.nav.leasing","pages.walk_in_paris.nav.order","pages.walk_in_paris.nav.test_ride","pages.walk_in_paris.price_tbc","Price TBC","pages.walk_in_paris.product.bike.badge","6 available","pages.walk_in_paris.product.bike.cta","Configure Cruiser","pages.walk_in_paris.product.bike.cta_unavailable","pages.walk_in_paris.product.bike.description","A limited-edition Cruiser at the same price as the standard Cruiser, reserved for the collaboration drop.","pages.walk_in_paris.product.bike.eyebrow","Connected e-bike","pages.walk_in_paris.product.bike.meta","10 produced, 4 reserved for the partner.","pages.walk_in_paris.product.bike.title","Cowboy Cruiser","pages.walk_in_paris.product.coming_soon","Coming soon","pages.walk_in_paris.product.jersey.badge","Limited Ed","pages.walk_in_paris.product.jersey.copy","The Walk in Paris x Cowboy Cycle Club jersey draws on the iconic cycling jerseys of years gone by, with a streetwear influence.{br}Available at walkinparis.com|https://walkinparis.com/en.","pages.walk_in_paris.product.jersey.cta","Shop on walkinparis.com","pages.walk_in_paris.product.jersey.description","A limited cycling jersey designed to carry the campaign beyond the bike.","pages.walk_in_paris.product.jersey.eyebrow","pages.walk_in_paris.product.jersey.meta","EUR price confirmed. DKK, SEK and GBP pricing to follow.","pages.walk_in_paris.product.jersey.selector","Size: M","pages.walk_in_paris.product.jersey.title","Custom racing jersey","pages.walk_in_paris.product.more_details","More details","pages.walk_in_paris.product.price_tbc","pages.walk_in_paris.product.shop_now","pages.walk_in_paris.saddle.annotation","Custom Embossed Saddle","pages.walk_in_paris.story.edition.label","Ride","pages.walk_in_paris.story.edition.text","The Cruiser brings an upright position, curved handlebars, and connected ride feel to the collaboration.","pages.walk_in_paris.story.edition.title","Cruiser comfort","pages.walk_in_paris.story.eyebrow","Design notes","pages.walk_in_paris.story.finish.label","Capsule","pages.walk_in_paris.story.finish.text","The cap and jersey carry the collaboration beyond the bike, from the morning commute to the Tour finale.","pages.walk_in_paris.story.finish.title","Beyond the bike","pages.walk_in_paris.story.timing.label","Moment","pages.walk_in_paris.story.timing.text","The launch is planned for 20 July 2026, matching the end of the Tour de France and a simultaneous social and CRM push.","pages.walk_in_paris.story.timing.title","End-of-Tour launch","pages.walk_in_paris.story.title","From city streets to the Champs","pages.walk_in_paris.video.play","Click to play","pages.walk_in_paris.video.play_mobile","Tap to play","pages.withdrawal.confirm.cta","Confirm withdrawal","pages.withdrawal.email.body","Hello {name},\n\nWe confirm receipt of your withdrawal statement, submitted on {submittedAt}.\n\nYour statement:\n- Name: {name}\n- Email: {email}\n- Order reference: {orderReference}\n- Message: {message}\n\nOur support team will contact you shortly to arrange the next steps (return and refund where applicable).\n\nThis confirmation was sent automatically by Cowboy.","pages.withdrawal.email.subject","Confirmation of receipt – withdrawal from contract (order {orderReference})","pages.withdrawal.error.generic","Something went wrong and your withdrawal was not submitted. Please try again or contact our support team.","pages.withdrawal.error.rate-limited","Too many requests from your connection. Please try again later or contact our support team via chat or email.","pages.withdrawal.form.cta","Review your withdrawal","pages.withdrawal.form.email","Email address","pages.withdrawal.form.message","Message (optional)","pages.withdrawal.form.name","pages.withdrawal.form.order-reference","Order reference","pages.withdrawal.form.order-reference.help","You can find your order number (e.g. #12345) in your order confirmation email.","pages.withdrawal.lead","If you bought from us as a consumer in the EU, you can withdraw from your contract within 14 days of delivery without giving a reason. Fill in the form below and we will confirm receipt of your withdrawal by email. Our support team will then contact you to arrange the next steps.","pages.withdrawal.review.edit","Edit details","pages.withdrawal.review.lead","Please check your details. By clicking “Confirm withdrawal” you send us your withdrawal statement.","pages.withdrawal.review.title","pages.withdrawal.seo.description","Exercise your 14-day right of withdrawal. Send us your withdrawal statement and receive a confirmation by email.","pages.withdrawal.success.email-failed","We could not send the confirmation email automatically. Our team has been notified and will confirm your withdrawal by email shortly.","pages.withdrawal.success.text","We received your withdrawal statement on {submittedAt}. A confirmation has been sent to {email}. Our support team will contact you shortly to arrange the next steps.","pages.withdrawal.success.title","Withdrawal received","pages.withdrawal.title","Withdraw from contract","product.cowboy-care.included.0.description","

Frame cleaning
Belt cleaning
Brake & disc pad cleaning
Belt tightening
Bolts and screws tightening
Tire pressure check
Full bike check-up

","product.cowboy-care.included.0.title","Bike Maintenance","product.cowboy-care.included.1.description","

Brake pads replacement
Tire replacement
Inner tube replacement

","product.cowboy-care.included.1.title","product.cowboy-care.included.2.description","

Unlimited on-demand bookings
Servicing at your address of choice
Cost of spare parts included
Free duplicate battery key in case of loss
Travel cost covered for repairs

","product.cowboy-care.included.2.title","product.cowboy-care.included.p1","At Cowboy, we keep things simple. Sign up, then whenever your bike requires servicing or a tune up, we'll be there. No need to hassle or haggle, almost everything you'll need is included.","product.cowboy-care.included.title","products.adaptivepower","Performance","products.app","Connectivity","products.bike.adaptive-power.cta","See the tech","products.bike.adaptive-power.gravity","Gravity","products.bike.adaptive-power.gravity.text","Pack a lot of gear onto the bike and you'll be lifted back up to handle the added weight no sweat.","products.bike.adaptive-power.grid.text","With a resistance factor built into the motor's custom technology, the bike gives you a consistent power level to maintain top speed or gain an extra push uphill.","products.bike.adaptive-power.grid.title","AdaptivePower Technology","products.bike.adaptive-power.incline","Incline","products.bike.adaptive-power.incline.text","Make contact with a change in slope inclination and you'll fly right up the hill at the same speed as before.","products.bike.adaptive-power.intro","The updated AdaptivePower 2.0 dramatically improves the contextual awareness built into the motor to sense any change in condition or terrain with more precision than ever before.","products.bike.adaptive-power.lead","With AdaptivePower Technology, this bike thinks for itself. Encounter any resistance on the road, and the Cowboy instantly adapts to what's around you. Gain extra power when you need it most and you'll feel nothing but a smooth path ahead.","products.bike.adaptive-power.title","Super. Natural.","products.bike.adaptive-power.title2","Cutting-edge technology, for an impossibly smooth ride.","products.bike.adaptive-power.wind","Wind","products.bike.adaptive-power.wind.text","Catch a headwind as the bike senses the wind's strength to give you the extra power you need to cut through it.","products.bike.app-sequence.1.title","You've met your match","products.bike.app-sequence.2.text","With a constant ally tuned into the road, it will keep you moving and well informed.","products.bike.app-sequence.2.title","Ride Companion","products.bike.app-sequence.3.text","Go anywhere, and we'll guide to your favourite spots with an eye toward the clearest route.","products.bike.app-sequence.3.title","Navigation","products.bike.app-sequence.4.text","Move your feet and your mind and we'll show you what you've gained with each ride.","products.bike.app-sequence.4.title","Dashboard","products.bike.app-sequence.lead","Your bike switches on and off automatically and your phone charges wirelessly in the cockpit for an effortless ride from start to finish.","products.bike.atc.lead","Get yours from {price}","products.bike.atc.title","It's always{br} time to ride","products.bike.battery.charging","{hour}hrs {min}mins charging time","products.bike.battery.lead","A design standout is the removable battery that sits in the frame, so it's the only thing to carry inside for a charge. When you're ready to ride again, snap it into place and you're off.","products.bike.battery.predictive-alerts.text","Our advanced technology calculates your bike's autonomy based on your riding behavior. Receive timely notifications when it's time to recharge or switch to Eco Power, ensuring optimal efficiency.","products.bike.battery.predictive-alerts.title","products.bike.battery.range","{range} {unit} range","products.bike.battery.title","You're in charge","products.bike.battery.weight","Lightweight","products.bike.classic.text","With a high gear ratio and pedaling cadence in a pure cyclist position, feel the sporty spin of the Cowboy Classic. You'll feel the smooth motor response behind you with a ride sensation that matches your active stance on the bike.","products.bike.community.disclaimer","The app is available in English, Dutch, French and German.","products.bike.community.lead","See your ride stats at a glance while your Cowboy profile continues to take shape. You can compare with other riders in your feed while you fuel your competitive streak.","products.bike.community.riders","Joined by 565 riders","products.bike.community.usp.1.text","Your unique cycling qualities show you and the community how you like to ride.","products.bike.community.usp.1.title","products.bike.community.usp.2.text","Collect badges for your milestones, and show them off with pride.","products.bike.community.usp.2.title","Achievements","products.bike.community.usp.3.text","Find power in numbers. Join the ride with others who share your interest or locale.","products.bike.community.usp.3.title","Groups","products.bike.compare.battery","Removable Battery","products.bike.compare.cockpit","Cockpit","products.bike.compare.currently-viewing","Currently viewing","products.bike.compare.frame","Frame","products.bike.compare.handlebar-type","Handlebar Type","products.bike.compare.quiz","Take the quiz","products.bike.compare.range","Range","products.bike.compare.rider-height","Rider Height","products.bike.compare.saddle-type","products.bike.compare.select.label","Compare with","products.bike.compare.suspension","products.bike.compare.tires","Tires","products.bike.compare.weight","Full Bike Weight","products.bike.connect.grid.text","Built exclusively on Google Maps platform and integrated with Strava and Apple Watch, Connect lets you unlock more with your ride","products.bike.connect.grid.title","products.bike.connect.lead","Unlock the true potential of your ride with Connect. Compete with fellow riders with In-Ride Games, celebrate your progress with Milestones and rest easy with GPS tracking and Theft Alerts.","products.bike.connect.usp.1.text","Your friends and loved ones can follow your ride in realtime. Choose to share your ride and you'll see their reactions along the way","products.bike.connect.usp.1.title","products.bike.connect.usp.2.text","Rain or shine (or snow or hail or fog), with live weather alerts and live air quality updates, you'll never leave the house unprepared","products.bike.connect.usp.2.title","products.bike.connect.usp.3.text","Automatically sync your rides with Apple Health and Strava integration and complement your ride with the Apple Watch and Wear OS apps","products.bike.connect.usp.3.title","Fitness and Watch Support","products.bike.connected-ride.dialog.1.title","Integrated cockpit","products.bike.connected-ride.dialog.2.text","Stay in the flow with a bike that thinks for itself. The motor adapts instantly to give you extra power when you encounter an incline, headwind or added weight.","products.bike.connected-ride.dialog.2.title","products.bike.connected-ride.dialog.3.text","Charge up anytime, anywhere with a battery that removes easily from the frame. The app will keep you informed of your current range and when it's about time to recharge.","products.bike.connected-ride.dialog.3.title","products.bike.cruiser.text","A higher gear ratio means a lower pedalling cadence and a more cruisey ride feeling. The smooth motor powers a ride that matches your comfortable position on the bike.","products.bike.cruiser-st.text","With a low gear ratio and upright riding position, settle into a more cruisey ride feeling of the Cowboy Cruiser ST. You'll feel the smooth motor response behind you with a ride sensation that matches your comfortable stance on the bike.","products.bike.details.accessories.cta","Explore accessories","products.bike.details.accessories.text","Custom accessories for stunning versatility on the road, along with spare parts when you need them.","products.bike.details.accessories.title","You've got the gear","products.bike.details.grid.detail-3.text","Engineering excellence gives Cowboy cred with our riders and design critics.","products.bike.details.grid.detail-3.title","Craftsmanship","products.bike.details.grid.detail-4.text","With every detail considered, it's built to hold up to the elements on the long road.","products.bike.details.grid.detail-4.title","Design details","products.bike.details.grid.detail-5.text","Premium materials are used on the surface and within, all joined seamlessly with precision welding.","products.bike.details.grid.detail-5.title","Materials","products.bike.details.lead","A Cowboy bike is designed to be beautiful inside and out. Every detail integrates seamlessly into the frame, crafted to the highest standard.","products.bike.details.title","Elevate your ride to{br} meet your style","products.bike.features.accessories","Accessories & parts","products.bike.features.accessories.catchline","Designed to carry your world","products.bike.features.accessories.catchline.alt","Details matter","products.bike.features.accessories.description","Customise your Cowboy to fit around your lifestyle. With racks, child seats, panniers, and color options, it's ready for whatever the day throws your way.","products.bike.features.accessories.dialog.0.eyebrow","Colors","products.bike.features.accessories.dialog.1.description","Carry up to 27kg with a pre-fitted rear rack, perfect for bags, groceries, or a child seat. Stylish, sturdy and designed to carry your every day.","products.bike.features.accessories.dialog.1.eyebrow","Rear rack","products.bike.features.accessories.dialog.1.title","Designed to carry more","products.bike.features.accessories.dialog.2.description","Add a child seat to the rear rack and turn your daily ride into a shared adventure. School runs, weekend spins, and everything in between.","products.bike.features.accessories.dialog.2.eyebrow","Child seat","products.bike.features.accessories.dialog.2.title","Make room for your co-pilot","products.bike.features.accessories.dialog.3.description","Pair your Cowboy with a heavy-duty U-lock, designed to match your bike's sleek lines. Maximum security, minimal fuss.","products.bike.features.accessories.dialog.3.eyebrow","Secure lock","products.bike.features.accessories.dialog.3.title","Tough where it counts","products.bike.features.accessories.dialog.4.description","Helmets designed to protect without compromising your look. Lightweight, breathable, and certified, for peace of mind every ride.","products.bike.features.accessories.dialog.4.eyebrow","Helmet","products.bike.features.accessories.dialog.4.title","Style meets safety","products.bike.features.accessories.dialog.5.description","Engineered for the road, styled for the city. From weatherproof raincoats to tees and caps, it's official gear and just the look your ride deserves.","products.bike.features.accessories.dialog.5.eyebrow","Cowboy Gear","products.bike.features.accessories.dialog.5.title","Complete the look","products.bike.features.accessories.dialog.6.description","From brake pads to new tyres, find exactly what you need to keep your Cowboy in top form. High-performance parts, available when you need them.","products.bike.features.accessories.dialog.6.eyebrow","products.bike.features.accessories.dialog.6.title","We'll spare you the stress","products.bike.features.accessories.dialog.description","products.bike.features.accessories.learn-more","Make it yours","products.bike.features.active-position","Active position","products.bike.features.adaptivepower","products.bike.features.adaptivepower.catchline","Hills?{br} What hills?","products.bike.features.adaptivepower.catchline.alt","products.bike.features.adaptivepower.description","Introducing AdaptivePower™ our proprietary technology that instantly adapts to your ride. It senses slope, wind, and weight, adjusting power in real time. Hills feel flat. Headwinds vanish. For a smooth, completely natural ride feeling.","products.bike.features.adaptivepower.dialog.0.description","Data from the controller and sensors combine using our proprietary algorithm to create the legendary AdaptivePower™ ride feeling.","products.bike.features.adaptivepower.dialog.0.eyebrow","Operating system","products.bike.features.adaptivepower.dialog.0.title","The magic inside","products.bike.features.adaptivepower.dialog.1.description","Sensors process your pedal force 200 times per second. The powerful motor responds instantly, so you'll feel nothing but flow.","products.bike.features.adaptivepower.dialog.1.eyebrow","Ultra precise sensors","products.bike.features.adaptivepower.dialog.1.title","products.bike.features.adaptivepower.dialog.2.description","No gears to switch, no buttons to press. Just pedal and the bike does all the thinking, for a ride that feels out of this world.","products.bike.features.adaptivepower.dialog.2.eyebrow","No gears or modes","products.bike.features.adaptivepower.dialog.2.title","products.bike.features.adaptivepower.dialog.3.description","products.bike.features.adaptivepower.dialog.3.eyebrow","Silent motor & carbon belt","products.bike.features.adaptivepower.dialog.3.title","Shhhh. It's a Cowboy.","products.bike.features.adaptivepower.dialog.4.description","Thanks to over-the-air updates, your ride gets better with time. New features, smarter algorithms, delivered to your bike in under 1 minute.","products.bike.features.adaptivepower.dialog.4.eyebrow","products.bike.features.adaptivepower.dialog.4.title","products.bike.features.adaptivepower.dialog.5.description","AdaptivePower™ is wildly efficient, delivering just the right amount of power when you need it. No more, no less. So every charge takes you further.","products.bike.features.adaptivepower.dialog.5.eyebrow","Power optimization","products.bike.features.adaptivepower.dialog.5.title","Maximum output, minimum waste","products.bike.features.adaptivepower.dialog.6.description","Climb steep hills or pull away from lights with ease. Our high-torque motor gives you the power you need, right when you need it.","products.bike.features.adaptivepower.dialog.6.eyebrow","Powerful motor","products.bike.features.adaptivepower.dialog.6.title","Ready. Set. Go.","products.bike.features.adaptivepower.dialog.description","AdaptivePower™ gives you just the right push when you need it – uphill, into the wind, or with extra cargo. No gears. No toggles. Just a smooth, incredibly natural ride.","products.bike.features.adaptivepower.learn-more","AdaptivePower™ explained","products.bike.features.app","products.bike.features.app.catchline","Your co-pilot on and off the road","products.bike.features.app.catchline.alt","Meet your{br} Co-pilot","products.bike.features.app.description","The future of riding? It's here. From advanced-navigation and safety features, to groundbreaking theft protection and ride analysis. The Cowboy App is your co-pilot on and off the road. Available for all riders on iOS|https://itunes.apple.com/be/app/cowboy-electric-bikes/id1262900539?ls=1&mt=8 and Android|https://play.google.com/store/apps/details?id=bike.cowboy.app","products.bike.features.app.dialog.0.description","Your phone is also your key. Step away from your bike and it locks itself automatically. Return and it unlocks to greet you. Secure and completely hands-free.","products.bike.features.app.dialog.0.eyebrow","Secure Digital Key","products.bike.features.app.dialog.0.title","Locks itself like magic","products.bike.features.app.dialog.1.description","Track your bike in real time with Find My Bike and built-in GPS. Get instant motion alerts, all from the app. Peace of mind in your pocket.","products.bike.features.app.dialog.1.eyebrow","Theft protection","products.bike.features.app.dialog.1.title","products.bike.features.app.dialog.2.description","Once docked, your phone transforms into a real-time dashboard. Speed, lights, battery, distance, calories. It's the smartest ride in town.","products.bike.features.app.dialog.2.eyebrow","products.bike.features.app.dialog.2.title","Introducing your co-pilot","products.bike.features.app.dialog.3.description","Navigate smarter routes with turn-by-turn navigation built in collaboration with Google. For safer, smoother rides.","products.bike.features.app.dialog.3.eyebrow","Google Navigation","products.bike.features.app.dialog.3.title","A to B, just a whole lot smarter","products.bike.features.app.dialog.4.description","If you fall, your bike detects the crash and shares your location with emergency contacts if you don't react within 1 minute following your fall, so help gets to you faster.","products.bike.features.app.dialog.4.eyebrow","products.bike.features.app.dialog.4.title","Instant help when you need it most","products.bike.features.app.dialog.5.description","Get alerts for crash hotspots and tricky intersections on your route. It's the heads-up you didn't know you needed.","products.bike.features.app.dialog.5.eyebrow","products.bike.features.app.dialog.5.title","Predict danger before it even happens","products.bike.features.app.dialog.6.description","Friends or family can follow your ride in real time. It's peace of mind and a fun way to keep in touch on the go.","products.bike.features.app.dialog.6.eyebrow","Share my ride","products.bike.features.app.dialog.6.title","Share your journey in real-time","products.bike.features.app.dialog.7.description","Push yourself with interactive games, bite-sized challenges on the go. It's fun, fast-paced motivation on two wheels.","products.bike.features.app.dialog.7.eyebrow","In-ride Games","products.bike.features.app.dialog.7.title","Challenge? Accepted.","products.bike.features.app.dialog.8.description","Track your progress in real time. Distance, ride count, calories burned. Everything you need to stay motivated and moving.","products.bike.features.app.dialog.8.eyebrow","Statistics","products.bike.features.app.dialog.8.title","products.bike.features.app.dialog.9.description","products.bike.features.app.dialog.9.eyebrow","products.bike.features.app.dialog.9.title","Every single ride recorded","products.bike.features.app.dialog.10.description","Experience the magic of voice control with Apple Watch or Wear OS. Sync your rides with Strava and Apple Health, and stack up your stats automatically.","products.bike.features.app.dialog.10.eyebrow","products.bike.features.app.dialog.10.title","Hey Siri. Unlock my bike.","products.bike.features.app.dialog.11.description","With access to thousands of rider groups you'll never ride alone. Track milestones, earn badges, climb leaderboards, and join group rides with Cowboy Cycle Club.","products.bike.features.app.dialog.11.eyebrow","Cowboy Community","products.bike.features.app.dialog.11.title","Never ride alone","products.bike.features.app.dialog.12.description","Just ask in the app. Whether it's tech support, a maintenance tip, or ride advice. We're right here when you need us.","products.bike.features.app.dialog.12.eyebrow","In-App Support","products.bike.features.app.dialog.12.title","Questions? Sorted.","products.bike.features.app.dialog.13.description","Flat tire? New brakes? Tune-up? Book in seconds and a Cowboy technician will come to you. Home, office, anywhere that suits.","products.bike.features.app.dialog.13.eyebrow","On-Demand services","products.bike.features.app.dialog.13.title","Expert servicing to your door","products.bike.features.app.dialog.14.description","From racks to brake pads, shop official parts and accessories made to match your Cowboy without ever leaving the app.","products.bike.features.app.dialog.14.eyebrow","Online shop","products.bike.features.app.dialog.14.title","Get the gear","products.bike.features.app.dialog.description","products.bike.features.app.dialog.title","products.bike.features.app.learn-more","Explore the App","products.bike.features.app.preview.0","Your digital key. Encrypted, secure, and unique to you – your phone keeps your bike safe wherever your are.","products.bike.features.app.preview.1","Protect your bike 24/7. Get instant theft alerts and track your bike live with built-in GPS and Theft Protection.","products.bike.features.app.preview.2","Smash your riding goals. Track every journey you every make. Distance, speed, power, battery and more with real-time ride analysis.","products.bike.features.app.preview.3","Navigate smarter routes. Find the safest, clearest routes with turn-by-turn navigation built in collaboration with Google.","products.bike.features.app.preview.4","Enjoy safer urban rides. Share your journey with others and stay protected with predictive alerts, crash detection and safety alerts.","products.bike.features.app.preview.5","Support at your fingertip. Book repairs, track appointments, and get help fast – all from inside the app.","products.bike.features.auto-lock.title","Auto Lock","products.bike.features.available-colors","Available in {amount} {amount, plural, one {color} other {colors}}","products.bike.features.carbon-belt","products.bike.features.comfortable-position","Comfortable position","products.bike.features.comfortable-position.catchline","See more of the road ahead","products.bike.features.compare.description","Take our short quiz to find out more or use the handy comparison chart below.","products.bike.features.compare.learn-more","products.bike.features.connected-features","Safety features","products.bike.features.cowboy-cycle-club","products.bike.features.cowboy-cycle-club.catchline","products.bike.features.cowboy-cycle-club.catchline.alt","products.bike.features.cowboy-cycle-club.description","Wherever you ride, you're not alone. Track milestones, earn badges, climb leaderboards, and ride together with Cowboy Cycle Club. Together we've covered over 200 million kilometers, transforming how cities move for good.","products.bike.features.cowboy-cycle-club.learn-more","Cowboy Cycle Club in detail","products.bike.features.cross-rear-rack","New rear rack","products.bike.features.cruisey-ride-feeling","Comfortable ride","products.bike.features.curved-handlebars","Curved handlebars","products.bike.features.custom-adaptive-power","products.bike.features.custom-tires.learn-more","Explore in comfort","products.bike.features.design","products.bike.features.design.catchline","products.bike.features.design.catchline.alt","products.bike.features.design.description","Unmistakably Cowboy. Every line designed with purpose, every detail engineered for performance. A minimalist frame. Iconic front light. Hidden tech throughout. Wherever you ride, heads will turn.","products.bike.features.design.dialog.0.description","products.bike.features.design.dialog.0.eyebrow","Connected cockpit","products.bike.features.design.dialog.0.title","products.bike.features.design.dialog.1.description","products.bike.features.design.dialog.1.eyebrow","products.bike.features.design.dialog.1.title","Signature lighting that's oh so Cowboy","products.bike.features.design.dialog.2.description","A frame sculpted for simplicity. No visible welds. No clutter. Just smooth, clean lines that set the standard for urban design.","products.bike.features.design.dialog.2.eyebrow","Seamless frame","products.bike.features.design.dialog.2.title","For the smoothest lines in town","products.bike.features.design.dialog.3.description","Every cable, sensor, and connection is tucked inside the frame. So all you see is clean, minimalist, uninterrupted lines.","products.bike.features.design.dialog.3.eyebrow","Hidden cables","products.bike.features.design.dialog.3.title","Packed full of tech, hidden inside","products.bike.features.design.dialog.4.description","Every Cowboy is crafted with precision and pride. Built closer to home, we push innovation right to the edge.","products.bike.features.design.dialog.4.eyebrow","Crafted by experts","products.bike.features.design.dialog.4.title","products.bike.features.design.dialog.description","Every line designed with purpose, every detail engineered for performance. A minimalist frame. Iconic front light. Hidden tech throughout. Beautiful, simple and unmistakably Cowboy.","products.bike.features.design.dialog.title","products.bike.features.design.learn-more","Design in detail","products.bike.features.dialog.cta","Experience the magic","products.bike.features.dual-suspension.learn-more","products.bike.features.find-my-bike.title","products.bike.features.gps-tracking","products.bike.features.hydraulic-brakes","products.bike.features.improved-range","60-120 km","products.bike.features.incline-assistance","products.bike.features.lead","Optimized for riders between {value} {unit} tall","products.bike.features.lease-a-cowboy","Flexible Financing","products.bike.features.lease-a-cowboy.cta","Lease from €55/mo.","products.bike.features.model-finder","Discover all our bikes","products.bike.features.model-finder.cta","Compare bikes","products.bike.features.performances.bullet.charging-time","2hrs 40mins charging time","products.bike.features.performances.bullet.incline-assistance","Incline assistance","products.bike.features.performances.bullet.instant-response","Instant response","products.bike.features.performances.bullet.lightweight","products.bike.features.performances.bullet.powerful-motor","products.bike.features.performances.bullet.range","40-90 km range","products.bike.features.quiz","Which Cowboy is right for you? Take the quiz","products.bike.features.raised-cockpit","Raised cockpit","products.bike.features.range","40 to 90 km range","products.bike.features.removable-battery","products.bike.features.removable-battery.catchline","Pop it out, take it with you","products.bike.features.removable-battery.catchline.alt","Portable.{br} Power full.","products.bike.features.removable-battery.description","With a lightweight, removable battery, recharge wherever it suits you. At home, at work, or on the go - no need to bring your bike inside. And with smart alerts and Eco Mode you'll go further with every charge.","products.bike.features.removable-battery.dialog.0.description","At just {kg} kg, the removable battery slips easily into a bag and works with any standard socket. Take it with you and power up anywhere.","products.bike.features.removable-battery.dialog.0.eyebrow","Lightweight & Portable","products.bike.features.removable-battery.dialog.0.title","No need to bring your bike inside","products.bike.features.removable-battery.dialog.1.description","Over time, your bike learns how you ride. It sends smart reminders before your battery runs low, so you're never caught off guard.","products.bike.features.removable-battery.dialog.1.eyebrow","Predictive alerts","products.bike.features.removable-battery.dialog.1.title","Running low? We'll alert you.","products.bike.features.removable-battery.dialog.2.description","The battery clicks seamlessly into the frame, keeping the lines clean and the technology completely out of sight.","products.bike.features.removable-battery.dialog.2.eyebrow","Integrated design","products.bike.features.removable-battery.dialog.2.title","Nothing but smooth, invisible lines...","products.bike.features.removable-battery.dialog.3.description","Need to stretch your range? Switch to Eco mode to use less power and go further on a single charge. Just toggle it on in the App.","products.bike.features.removable-battery.dialog.3.eyebrow","Eco Mode","products.bike.features.removable-battery.dialog.3.title","Ride further with a single click","products.bike.features.removable-battery.dialog.description","Remove the battery in seconds and take it with you, so no need to bring your bike inside. Charge anywhere.","products.bike.features.removable-battery.dialog.description.alt","Introducing our most advanced battery yet. Lightweight, removable, and ready to take you up to 120 km on a single charge.","products.bike.features.removable-battery.dialog.title","Engineered to go further","products.bike.features.removable-battery.learn-more","Battery explained","products.bike.features.road-safety","Road Safety","products.bike.features.road-safety.bullet.crash-detection","products.bike.features.road-safety.bullet.safety-notifications","Safety Notifications","products.bike.features.road-safety.bullet.share-my-ride","products.bike.features.road-safety.catchline","Relax.{br} We've got you.","products.bike.features.road-safety.catchline.alt","products.bike.features.road-safety.description","On a Cowboy you'll feel protected every ride. Navigate the safest routes, predict danger before it happens, and share your journey in real-time. Crash detected? Your bike will automatically call for help. Technology so smart, you'll never ride alone.","products.bike.features.road-safety.dialog.0.description","If you fall, your bike detects the crash and shares your location with emergency contacts, so help gets to you faster.","products.bike.features.road-safety.dialog.0.eyebrow","products.bike.features.road-safety.dialog.0.title","products.bike.features.road-safety.dialog.1.description","Friends or family can follow your ride in real time. It's peace of mind and a fun way to keep in touch on the go.","products.bike.features.road-safety.dialog.1.eyebrow","Share my Ride","products.bike.features.road-safety.dialog.1.title","products.bike.features.road-safety.dialog.2.description","products.bike.features.road-safety.dialog.2.eyebrow","products.bike.features.road-safety.dialog.2.title","products.bike.features.road-safety.dialog.3.description","Get alerts for crash hotspots and tricky intersections on your route. It's the heads-up you didn't know you needed.","products.bike.features.road-safety.dialog.3.eyebrow","products.bike.features.road-safety.dialog.3.title","products.bike.features.road-safety.dialog.4.description","Designed in collaboration with Google for cyclists, our navigation shows real-time updates, and smarter routes through your city.","products.bike.features.road-safety.dialog.4.eyebrow","products.bike.features.road-safety.dialog.4.title","Discover the safest routes in town","products.bike.features.road-safety.dialog.description","Feel safer on the roads with predictive alerts, crash detection and share my ride. Groundbreaking techology that has your back.","products.bike.features.road-safety.learn-more","Explore safety features","products.bike.features.services","Service?","products.bike.features.services.catchline","products.bike.features.services.catchline.alt","We're round the corner.","products.bike.features.services.description","With over 125 service locations and mobile technicians in 40+ cities, help is always within reach, or we'll come to you.","products.bike.features.services.in-app-support","Quick advice or repairs, our in-app support and on-demand services are just a tap away.","products.bike.features.services.learn-more","Find a store nearby","products.bike.features.services.mobile-service","Our Mobile Service brings expert repairs to your door so you're back on the road faster.","products.bike.features.services.warranty","Every Cowboy bike includes a 2-year warranty for long-lasting reliability.","products.bike.features.sporty-position","Sporty position","products.bike.features.sporty-position.catchline","The original head turner","products.bike.features.sporty-position.catchline.alt","The original design icon","products.bike.features.sporty-position.dialog.0.description","A forward-leaning position engineered for performance. Agile, responsive, and always in control.","products.bike.features.sporty-position.dialog.0.eyebrow","Sporty riding position","products.bike.features.sporty-position.dialog.0.title","Engineered for performance","products.bike.features.sporty-position.dialog.1.description","Straight, narrow handlebars and an integrated cockpit for that signature Classic look. Simple, streamlined, timeless.","products.bike.features.sporty-position.dialog.1.eyebrow","Cockpit and handlebars","products.bike.features.sporty-position.dialog.1.title","Streamlined by design","products.bike.features.sporty-position.dialog.2.description","At 19 kg, Classic is the lightest Cowboy ever. Quick off the mark, easy to handle, and made to fly through town.","products.bike.features.sporty-position.dialog.2.eyebrow","Lightweight frame","products.bike.features.sporty-position.dialog.2.title","The lightest in the lineup","products.bike.features.sporty-position.dialog.3.description","Streamlined for performance, the Selle Royal sport saddle keeps your ride light and your look sharp.","products.bike.features.sporty-position.dialog.3.eyebrow","Sport saddle","products.bike.features.sporty-position.dialog.3.title","Saddle up and RIDE","products.bike.features.sporty-position.dialog.description","Meet Classic, the original Cowboy in the family. With a sleek step-over frame and minimalist design, it's lightweight, agile, and built for performance.","products.bike.features.sporty-ride-feeling","Sporty ride","products.bike.features.step-over-frame","Step-over frame","products.bike.features.step-through-frame","Step-through frame","products.bike.features.step-through-frame.catchline","Simply hop on and glide away","products.bike.features.step-through-frame.catchline.alt","Hop on, glide away","products.bike.features.step-through-frame.dialog.0.description","With curved handlebars, a comfort saddle, and an upright position, it's a joy to ride wherever you're headed.","products.bike.features.step-through-frame.dialog.0.eyebrow","Ultimate comfort ride","products.bike.features.step-through-frame.dialog.0.title","Designed for comfort and joy","products.bike.features.step-through-frame.dialog.1.description","Whether you're in jeans, a skirt, or anything in between, Cruiser ST is the all-rounder. Easy to mount and suitable for riders of all ages.","products.bike.features.step-through-frame.dialog.1.eyebrow","Versatile by design","products.bike.features.step-through-frame.dialog.1.title","A frame for every body","products.bike.features.step-through-frame.dialog.2.description","From colors to rear racks and seats for the kids you can even give your Cowboy a name. Configure it around your style, your ride, your life.","products.bike.features.step-through-frame.dialog.2.eyebrow","Highly customizable","products.bike.features.step-through-frame.dialog.2.title","What will you call yours?","products.bike.features.step-through-frame.dialog.description","Meet Cruiser ST the most versatile Cowboy in the family. With a step-through frame it's easy on, easy off, easygoing.","products.bike.features.stores","Visit a store nearby","products.bike.features.stores.cta","products.bike.features.straight-handlebars","Straight handlebars","products.bike.features.streamlined-cockpit","Streamlined cockpit","products.bike.features.subsidies","Find out local subsidies","products.bike.features.subsidies.cta","products.bike.features.test-ride","Feels like magic","products.bike.features.test-ride.bullet.0.description","Pick a model, choose a time and tell us where to meet you. It's fast and completely free.","products.bike.features.test-ride.bullet.0.heading","Pick a time and place","products.bike.features.test-ride.bullet.1.description","A Cowboy expert delivers the bike to you, explains how it works, and answers any questions.","products.bike.features.test-ride.bullet.1.heading","We'll bring the bike to you","products.bike.features.test-ride.bullet.2.description","Feel the freedom of a Cowboy on your terms. No rush, no obligation, just you and the road.","products.bike.features.test-ride.bullet.2.heading","Take it for a spin","products.bike.features.test-ride.catchline.alt","Fancy a free test ride?","products.bike.features.test-ride.description","Try it for yourself and experience the difference, we'll even bring the bike to you.","products.bike.features.theft-protection","Theft Protection","products.bike.features.theft-protection.bullet.gps-tracking","GPS{br} tracking","products.bike.features.theft-protection.bullet.motion-detection","Motion{br} detection","products.bike.features.theft-protection.bullet.secure","Secure{br} digital key","products.bike.features.theft-protection.catchline","On guard. Day and night.","products.bike.features.theft-protection.catchline.alt","On guard,{br} day and night","products.bike.features.theft-protection.description","Your bike locks itself automatically, and alerts you the moment it moves. Find My Bike pinpoints its exact location using GPS hidden deep within the frame. Designed to outsmart thieves, it's peace of mind that feels like magic.","products.bike.features.theft-protection.dialog.0.description","products.bike.features.theft-protection.dialog.0.eyebrow","products.bike.features.theft-protection.dialog.0.title","products.bike.features.theft-protection.dialog.1.description","If your Cowboy moves without you, you'll get an instant alert with its live location, so you can act fast.","products.bike.features.theft-protection.dialog.1.eyebrow","products.bike.features.theft-protection.dialog.1.title","Alerts move faster than thieves","products.bike.features.theft-protection.dialog.2.description","With GPS hidden deep inside the frame, it's virtually undetectable to thieves. And with backup power, tracking keeps working even after the battery is removed.","products.bike.features.theft-protection.dialog.2.eyebrow","GPS hidden inside","products.bike.features.theft-protection.dialog.2.title","Invisible tracking they'll never find","products.bike.features.theft-protection.dialog.3.description","Your phone is your digital key. Step away and your bike locks itself automatically, protection on. Return and it unlocks as if to greet you.","products.bike.features.theft-protection.dialog.3.eyebrow","products.bike.features.theft-protection.dialog.3.title","products.bike.features.theft-protection.dialog.4.description","If your Cowboy is stolen, we'll help track it down. And if it's gone for good, you'll get a replacement. 100% peace of mind.","products.bike.features.theft-protection.dialog.4.eyebrow","Theft insurance","products.bike.features.theft-protection.dialog.4.title","Upgrade. Exhale. Relax...","products.bike.features.theft-protection.dialog.description","products.bike.features.theft-protection.learn-more","Theft Protection unlocked","products.bike.features.tires","products.bike.features.title","{model} highlights","products.bike.features.upright-position","Upright position","products.bike.features.wireless-charger","Wireless phone charging","products.bike.lifestyle.title","Find your rhythm","products.bike.price-from","from {price}","products.bike.quiz.text","Which Cowboy is right for you? Take our quiz to find out more.","products.bike.quiz.title","products.bike.reviews.cnbc.quote","“The apple of e-bikes”","products.bike.reviews.cnbc.title","-","products.bike.reviews.gq.quote","Winner of the best e-bike","products.bike.reviews.gq.title","GQ Tech Awards","products.bike.reviews.header","Rider reviews","products.bike.reviews.techcrunch.quote","“What to say about this electric bike except that it's the best on the market? I'm thinking it's more like a Tesla.”","products.bike.reviews.techcrunch.title","Best Inventions of the Year","products.bike.reviews.the-verge.quote","“It's truly a beast in all the best possible ways”","products.bike.reviews.the-verge.title","products.bike.reviews.time.quote","“Minimalist's E-Bike Dream”","products.bike.reviews.time.title","products.bike.reviews.title","Rating based on {count} reviews","products.bike.reviews.title.alt","{count} reviews","products.bike.reviews.title.alt2","See all reviews","products.bike.safety.lead","With looks this sleek, you'll want to keep an eye on your Cowboy to check it's safe. Insure it, track it and ride with your mind at ease.","products.bike.specs.battery","products.bike.specs.battery-range","Battery Range","products.bike.specs.belt","Belt Material","products.bike.specs.belt-material","products.bike.specs.brake-pads","Brake pads","products.bike.specs.brakes","products.bike.specs.cadence","Pedalling Cadence","products.bike.specs.charger","Charger","products.bike.specs.charging-time","Charging time","products.bike.specs.colors","products.bike.specs.comfort-saddle","products.bike.specs.connectivity","products.bike.specs.control-mode","Control mode","products.bike.specs.dimensions","Dimensions","products.bike.specs.fork","Fork","products.bike.specs.fork-suspension","Fork - Suspension","products.bike.specs.frame","products.bike.specs.handlebar-type","products.bike.specs.handlebar-width","Handlebar Width","products.bike.specs.included-in-box","Included in box","products.bike.specs.length","Height (Saddle to ground)","products.bike.specs.length.more","Length from the top of the saddle (at highest position) to the ground and to the lowest saddle position = maximum inner leg length of a rider","products.bike.specs.mobile-app","Mobile app","products.bike.specs.more","See all technical specifications ↗","products.bike.specs.motor","Motor","products.bike.specs.rider-height","Rider's height","products.bike.specs.riding-position","Riding Position","products.bike.specs.saddle-type","Saddle Type","products.bike.specs.seatpost","Seatpost - Suspension","products.bike.specs.seatpost-suspension","products.bike.specs.security","Security","products.bike.specs.speed","Assist speed","products.bike.specs.sport-saddle","products.bike.specs.tires","products.bike.specs.title","Key specifications","products.bike.specs.total-length","Total length","products.bike.specs.total-weight","Maximum total weight (rider + bike + luggage)","products.bike.specs.warranty","products.bike.specs.weight","Weight","products.bike.test-ride.intro","You've seen how AdaptivePower works, now feel how it rides. Give it a spin for free. Any time, any day and we'll come to you.","products.bike.toolbar.change","Change","products.bike.tracking.grid.cta","Explore Services","products.bike.tracking.grid.text","Cowboy is there for you at every turn. Find in-app support, extra protection with our insurance plan, and a network of technicians on the road and at home.","products.bike.tracking.grid.title","At your service","products.bike.tracking.lead","Track your bike in the app from anywhere and be alerted if it's ever on the move without you. Embedded sensors and GPS work together to keep you aware with your mind at ease.","products.bike.tracking.usp.1.text","Check to see your bike locked securely nearby or trace its every move with GPS tracking.","products.bike.tracking.usp.1.title","products.bike.tracking.usp.2.cta","included with Cowboy Connect","products.bike.tracking.usp.2.text","Be notified with Theft Alerts if someone tries to snatch your bike. GPS tracking will help you get it back.","products.bike.tracking.usp.2.title","products.bike.tracking.usp.3.text","The app signals crash hotspots along your route and bike sensors detect any fall to notify your emergency contacts.","products.bike.tracking.usp.3.title","Safety Alerts and Crash Detection","products.bike.ugc.follow-us","Follow us on Instagram","products.bike.ugc.title","See the {model} on the streets","products.bike.usp.assistance.title","products.bike.usp.battery.title","products.bike.usp.connected-ride.title","Connected ride","products.bike.usp.lead","Feel the power of the connected electric bike as it fits into how you live and adapts to how you want to ride. It's a new form of performance on the street.","products.brake-pads.modal.1.description","Use Shimano B05S brake pads.","products.brake-pads.modal.1.title","Cowboy 1","products.brake-pads.modal.2.description","Use Tektro F10XS brake pads.","products.brake-pads.modal.2.title","Cowboy 2 and Cowboy 3","products.brake-pads.modal.3.description","Check your bike's advanced settings in the Cowboy app|https://link.cowboy.bike/settings_advanced to see which brake pads you need.","products.brake-pads.modal.3.title","Other models","products.brake-pads.modal.title","Which brake pads do I need?","products.c1","Cowboy 1","products.c2","Cowboy 2","products.c3","Cowboy 3","products.classic","products.classic.compare.battery","products.classic.compare.cockpit","Wireless charger","products.classic.compare.frame","products.classic.compare.handlebar-type","products.classic.compare.range","40-90 km","products.classic.compare.rider-height","Optimized for riders between 170-195 cm tall","products.classic.compare.riding-position","Active","products.classic.compare.saddle","Sport","products.classic.compare.saddle-type","products.classic.compare.speed","up to 25 km/h","products.classic.compare.summary","Active, responsive ride position","products.classic.compare.suspension","No suspension","products.classic.compare.tires","47 mm tires","products.classic.compare.weight","18.9 kg - including battery","products.classic.details.dialog.detail-1.text","Puncture-resistant tires fit with mudguards for when rain is right around the corner","products.classic.details.dialog.detail-1.title","Tire and mudguard","products.classic.details.dialog.detail-3.text","Headlight and rear light aligned to the frame let you see and be seen","products.classic.details.dialog.detail-3.title","products.classic.details.dialog.detail-4.text","Hydraulic disc brakes with Cowboy spur details on the lever stop you in your tracks","products.classic.details.dialog.detail-4.title","products.classic.details.dialog.detail-5.text","Selle Royal seat equipped to be sleek and durable atop the adjustable seat post","products.classic.details.dialog.detail-5.title","products.classic.hotspots.cockpit","Streamlined cockpit and handlebars","products.classic.hotspots.lead","With an integrated cockpit and streamlined handlebars, the Classic gives you a sporty riding position on a sleek step-over frame. Mount up and lean in to move straight through.","products.classic.hotspots.saddle","products.classic.lead","Meet the original. With a sporty riding position and streamlined frame, Classic is lightweight and quick off the mark.","products.classic.press.cite.0","GQ","products.classic.press.cite.1","The Times","products.classic.press.cite.2","TIME","products.classic.press.cite.3","Frandroid","products.classic.press.cite.4","products.classic.press.quote.0","The Cowboy e-bike's latest update showed me the future of travel","products.classic.press.quote.1","30 best luxury tech gadgets of all time","products.classic.press.quote.2","Minimalist's e-bike dream","products.classic.press.quote.3","A marvel of design","products.classic.press.quote.4","Best Inventions 2022","products.classic.reviews.cite.0","Cowboy rider Hilde","products.classic.reviews.cite.1","Cowboy rider Jurrian","products.classic.reviews.cite.2","Cowboy rider Dirk-Jan","products.classic.reviews.cite.3","Cowboy rider Miguel","products.classic.reviews.cite.4","Cowboy rider Rajco","products.classic.reviews.quote.0","The bike is simply sublime","products.classic.reviews.quote.1","A stylish, minimalist e-bike if you like modern gadgets","products.classic.reviews.quote.2","Top bike, good quality and super design","products.classic.reviews.quote.3","It's a special feeling to cycle with a force sensor","products.classic.reviews.quote.4","Just an amazing bike","products.classic.specs.battery","2.4 kg weight, Removable lithium-ion battery, 10 Ah, 360 Wh","products.classic.specs.battery-range","products.classic.specs.brake-pads","Shimano B05S","products.classic.specs.brakes","Tektro Brake System","products.classic.specs.cadence","Gear ratio 2.86 (60/21)","products.classic.specs.charger","Custom design 36V","products.classic.specs.charging-time","100% recharged in 2 hours and 54 minutes","products.classic.specs.fork","Aluminium 6061","products.classic.specs.frame","products.classic.specs.handlebar-type","Straight","products.classic.specs.handlebar-width","54 cm","products.classic.specs.included-in-box","3 mm, 4 mm, 5 mm and 6 mm Allen keys, belt spanner","products.classic.specs.rider-height","products.classic.specs.riding-position","products.classic.specs.speed","products.classic.specs.weight","products.classic.usp.connected-ride.text","Get a good grip and a sporty look with the streamlined handlebars that rise to meet the cockpit. Dock your phone to charge it wirelessly and stay seamlessly connected","products.compatibility","Compatible with {list}","products.compatibility.all","all models","products.connect.apps.1.description","With your ride essentials at hand, simply switch your bike on and off automatically, check your stats and track all that effort with the Cowboy Apple Watch and Wear OS app.","products.connect.apps.1.title","Apple Watch and Wear OS","products.connect.apps.2.description","Automatically synchronize your rides on Apple Health and Strava, and get credit for all your activities.","products.connect.apps.2.title","Trips Sync","products.connect.apps.intro","With Apple Health and Strava integration, automatically sync your rides and get credit for all your activities. Complement your ride with the Apple Watch and Wear OS app and see your movements stack up.","products.connect.community.1.description","Track all your activities in detail including moving time, speed, elevation, power delivered, calories burned and more.","products.connect.community.1.title","products.connect.community.2.description","Whether you ride with speed, conquer long distances, or push the limits, your profile will evolve as you achieve new records and unlock new horizons.","products.connect.community.2.title","products.connect.community.3.description","See how your stats stack up with your fellow riders. Track your fitness and find out how far you've ridden compared to the Cowboy community.","products.connect.community.3.title","Leaderboards","products.connect.community.4.description","Dive further into the Cowboy community and join one of thousands of rider groups. If you don't find one that fits, you can even start your own.","products.connect.community.4.title","products.connect.community.5.description","Collect badges for your achievements and show them off with pride.","products.connect.community.5.title","products.connect.community.eyebrow","products.connect.community.heading","Social Fitness","products.connect.community.intro","Join the Cowboy community and discover a world of rider groups to connect and compete. The embedded sensors in your bike provide detailed tracking of all your activity.","products.connect.companion.1.description","The Cowboy team is available to chat with you in app for any bike maintenance or tech questions you have along the way.","products.connect.companion.1.title","Service and support","products.connect.companion.2.description","Find accessories and spare parts compatible with your bike, directly in the app to keep you riding smooth.","products.connect.companion.2.title","Accessories shop","products.connect.companion.intro","The companion app is your go-to for anything you need on the road – anytime, anywhere. Shop for custom gear, see remote diagnostics or seek customer service.","products.connect.games.1.description","Keep your pedal power above the threshold for 15 seconds straight to progress to the next level. {br_desktop}The game might sound simple, but completing all 25 levels is anything but.","products.connect.games.1.title","Push","products.connect.games.2.description","Feel the burn in this intense one-minute challenge. Push yourself to fill the dial and see if you have what it takes to hit your goal.","products.connect.games.2.title","Burn","products.connect.games.3.description","Monitor your speed and check your ride stats at a glance or in detail if you want to go deep. Celebrate your progress as you go with fun In-Ride Milestones.","products.connect.games.3.title","products.connect.games.eyebrow","New for summer 2024","products.connect.games.heading","products.connect.games.intro","Take your rides to the next level with our exciting interactive games. Push yourself with bite-sized challenges that get trickier the more you progress through the levels.","products.connect.intro","Keeping an eye on your bike even when it's out of sight is key to keeping your bike safe. Thanks to our built-in GPS tracking, you can always locate your ride, no matter where you are.","products.connect.intro.terms","Available for all riders on iOS|https://itunes.apple.com/be/app/cowboy-electric-bikes/id1262900539?ls=1&mt=8 and Android|https://play.google.com/store/apps/details?id=bike.cowboy.app","products.connect.navigation.1.description","With Google Maps, experience on-ride navigation exclusive to the Cowboy rider community. Find the clear air, break free from congestion, be guided to your favorites, and even find bike parking spots.","products.connect.navigation.1.title","Navigate with Google Maps","products.connect.navigation.2.description","Monitor your speed and check your ride stats at a glance or in detail if you want to go deep.","products.connect.navigation.2.title","products.connect.navigation.3.description","Your friends and loved ones can follow your ride in realtime. Choose to share your ride and you'll see their reactions along the way until you arrive.","products.connect.navigation.3.title","products.connect.navigation.eyebrow","products.connect.navigation.heading","Stay on course","products.connect.navigation.intro","Enjoy turn-by-turn navigation and stay connected on every ride with Cowboy's predictive technology. Activate Share My Ride to let friends and loved ones follow your journey in realtime and you'll see their reactions along the way.","products.connect.overview.core","Core{br_mobile} Connectivity","products.connect.overview.description","Your award-winning Cowboy e-bike comes with a raft of features that make it a joy to ride. With the addition of Cowboy Connect, you can transform it into something even more extraordinary.","products.connect.overview.included","Included with all models","products.connect.overview.intro","Overview","products.connect.overview.title","Included features","products.connect.peace-of-mind.1.description","Whether near or far, you'll be able to locate your bike at all times with GPS tracking. Follow the signal to pinpoint its exact location.","products.connect.peace-of-mind.1.title","products.connect.peace-of-mind.2.description","If we detect your bike is on the move without you, we'll notify you right away.","products.connect.peace-of-mind.2.title","products.connect.peace-of-mind.eyebrow","Peace of mind","products.connect.peace-of-mind.heading","Rest easy","products.connect.preview.1.description","Our super-engaged community have collectively ridden 150 million km. This unique shared intelligence has enabled us to have the industry-leading safety features found in Connect, such as Safety Alerts and Crash Detection.","products.connect.preview.1.title","The ultimate connected ride","products.connect.preview.2.description","We are proud to be the first e-bike company to connect our riders to one another through fun and exciting interactive games.","products.connect.preview.2.title","products.connect.safety.1.description","As you ride, we're looking ahead to spot any dangerous crossroads on your route. When a hotspot is detected 60 meters away we'll notify you to slow your roll.","products.connect.safety.1.title","products.connect.safety.2.description","Always know your charge. With predictive battery range estimation and charge reminders, you'll never run out of power on your ride.","products.connect.safety.3.description","If the bike detects that you're ever in an accident, we'll check in to make sure you're alright. If not, we'll automatically alert your emergency contacts and share your live position.","products.connect.safety.3.title","products.connect.safety.intro","Cycle worry-free with Predictive Alerts and Crash Detection. Knowing when you need to charge up or stay extra safe on the road keeps you focused on the thrill of the ride.","products.connect.test-ride.intro","The best way to get to know Connect is to try it for yourself. Book your free test ride using the map below and someone will bring your chosen model directly to your address.","products.cowboy-1","products.cowboy-2","products.cowboy-3","products.cowboy-care.faq.0.content","

See here|https://help.cowboy.com/en/articles/5508539-cowboy-care for a detailed list of the European cities and countries where Cowboy Care is available, including zip codes.

","products.cowboy-care.faq.0.title","Where is Cowboy Care available?","products.cowboy-care.faq.1.content","You can easily book an appointment via the Cowboy app. Navigate to the Help section and select \"Book a service\". You'll be able to select a Maintenance service or fast track to a Tire puncture fix. For a Repair service, you'll be connected to our Customer Service team to diagnose the issue and book your appointment with a technician from the Cowboy Mobile Service team.","products.cowboy-care.faq.1.title","How do I book an appointment?","products.cowboy-care.faq.2.content","Cowboy Care covers the cost of spare parts for brake pads, inner tubes, tires and battery key in case of loss","products.cowboy-care.faq.2.title","What spare parts are included in the subscription plan?","products.cowboy-care.faq.3.content","Cowboy Care doesn't include under warranty repairs or out-of-warranty services including but not limited to mechanical issues, electronical issues, paint retouches or repairs to the bike frame and rust. The service doesn't cover installation of 3rd party accessories nor repairs guaranteed by your bike warranty as described in Section 8 of the General Terms & Conditions.","products.cowboy-care.faq.3.title","What is not covered by Cowboy Care?","products.cowboy-care.faq.4.content","

Cowboy Care is our on demand service for maintenance and tire puncture fixes. You can book these services yourself directly via the app.

The Cowboy Mobile Service team takes care of any mechanical issues after a first remote diagnostic test from our Customer Service team. This includes under-warranty repairs and out-of-warranty servicing. Get in touch with our Customer Service team to book an appointment.

","products.cowboy-care.faq.4.title","What is the difference between Cowboy Care and Cowboy Mobile Service?","products.cowboy-care.faq.5.content","

You can cancel your subscription in the app by going to Settings > Cowboy Care|https://link.cowboy.bike/subscriptions_cowboy-care. Your plan will stay active until the end of your 12-month subscription period.

","products.cowboy-care.faq.5.title","How can I cancel my subscription?","products.cowboy-care.how.p1","Whenever you need an assist with your bike, you can book an appointment or talk to us through the Cowboy app.","products.cowboy-care.how.p2","Choose any type of maintenance or a simple tire puncture fix, then follow the instructions to finalise your appointment. You'll be greeted by a technician to answer any questions you might have beforehand.","products.cowboy-care.how.p3","To subscribe to Cowboy Care, follow the instructions in the Cowboy App.","products.cowboy-care.how.title","products.cowboy-care.intro.p1","Expert service is delivered to you by our highly-rated Cowboy Mobile Service team. If you're in need of servicing, an experienced technician comes to your place to get you fixed up in no time.","products.cowboy-care.intro.p2","Just book an appointment for the time and place that best suits you via the Cowboy app, and soon enough we'll be our way to you.","products.cowboy-care.intro.p3","Now available in 14 cities|#faq and expanding rapidly across Europe.","products.cowboy-care.intro.title","We come to you","products.cowboy-care.locator.nominate.title","Can't locate a technician near you? Nominate your city.","products.cowboy-care.locator.p1","We're now in 14 cities|#faq, and expanding rapidly across Europe. If you don't see your area covered yet, let us know and we'll put it on the waiting list.","products.cowboy-care.locator.title","Find us nearby","products.cowboy-care.terms.content","

Maintenance Service Plan. At any point after purchasing your Cowboy bike, you may purchase and subscribe to the Cowboy Care - Maintenance Service Plan (“Maintenance Service Plan”), which covers maintenance caused by normal wear and tear of your bike as described in more detail below. The Maintenance Service Plan does not cover damage to your Cowboy bike related to crashes or theft, or damage to your bike caused by you or others. By subscribing to this service, you may book unlimited service appointments in any given month. These Terms and Conditions apply to Maintenance Service Plan purchasers.
Services Included in or Excluded from the Maintenance Service Plan. For the duration of the Maintenance Service Plan, Cowboy will carry out the following maintenance services to the extent that such work is required as a result of normal wear and tear through normal use of the bike: (1) frame cleaning, (2) belt cleaning to, among other things, eliminate any noise, (3) brake and disc pad cleaning, (4) belt tightening, (5) bolts and screws tightening, (6) tire pressure checks, and (7) a full bike check-up at any time. The Maintenance Service Plan also covers normal wear and tear repair services on the following parts and, when needing replacement due to normal wear and tear, the costs of these parts: (1) brake pads, and (2) tires and (3) inner tubes. The Maintenance Service Plan provides for repair of, and when appropriate replacement of parts with, official Cowboy parts only. The cost or repair of different parts (such as tires) made or sold by other companies will be at the expense of the subscriber. The Maintenance Service Plan also includes a duplicate battery key in the event your battery key is lost. Cowboy's repair services providers reserve the right to determine which parts need to be repaired or replaced during a service appointment. The Maintenance Service Plan does not include certain services, such as but not limited to repairs due to crashes or theft, electronics issues or repairs, repairs to the bike frame, rust, or repairs of any damage caused by you or a third party. The Maintenance Service Plan also does not include repairs that are otherwise covered by the warranty as set out in Section 8 of the General Terms Conditions or the installation of third-party accessories.
Booking An Appointment. You book a maintenance appointment via the Cowboy App and select the desired date and place of the maintenance appointment. One of Cowboy's expert technicians from Cowboy Mobile Service will travel to your address of choice with all the tools and spare parts needed to complete the maintenance.
Assignment, Use, and Continuance of Plan. You may not allow anyone else to use services provided by the Maintenance Service Plan, and you may not assign any right you have under the Maintenance Service Plan to anyone else. Cowboy may permanently or temporarily terminate, suspend, or otherwise refuse to provide Maintenance Service Plan services to you for good cause, including if Cowboy determines that you violated any provision of these Terms and Conditions or if you misuse the services, the Cowboy bike, or any other product. In such case, Cowboy will promptly provide notice of suspension or termination to you.
Subscriptions. The Maintenance Service Plan is a one-year subscription, and you are billed annually. The subscription will be automatically renewed for successive one-year periods except if you terminate it by sending a termination notice by e-mail not later than 3 days before the anniversary date of the subscription. The Maintenance Service Plan is available in the following locations: Amsterdam, Rotterdam and Utrecht (Netherlands), Berlin, Hamburg, Munchen, Koln, Dusseldorf and Frankfurt (Germany), Brussels, Gent, Antwerp (Belgium), Paris (France), and London (United Kingdom). Provided you have not yet benefited from the services, you may cancel your subscription within 14 days following your enrollment in the Maintenance Service Plan by notifying Cowboy in writing by email|mailto:hello@cowboy.com.

","products.cowboy-care.terms.title","Terms & conditions","products.cross","products.cross.adaptive-power.eyebrow","products.cross.adaptive-power.lead","AdaptivePower™ 2.0 has been tailored to work with every element of the new {model}, so hills feel flat, heavy loads feel weightless, and even strong headwinds become a breeze.","products.cross.adaptive-power.step.1.title","Same level of effort, no matter the conditions","products.cross.adaptive-power.step.2.title","So whether you meet a hill or some headwind","products.cross.adaptive-power.step.3.title","It's automatically detected and counteracted by your motor","products.cross.battery.description","Our iconic removable battery has been fully upgraded. Assembled in Denmark, it features 30 cells, offering 540 Wh – so you can ride up to 120 km between charges.","products.cross.battery.eyebrow","products.cross.battery.hotspot.1","50% more battery cells","products.cross.battery.hotspot.2","Keep it safe with the key lock","products.cross.battery.lead","More capacity, more distance","products.cross.community.lead","This is Paris with Cross. Steven, Nicolas and Nacim head to Fontainebleau for a day of bouldering.","products.cross.compare.battery","products.cross.compare.cockpit","products.cross.compare.frame","products.cross.compare.handlebar-type","products.cross.compare.range","products.cross.compare.rider-height","Optimized for riders between 165-195 cm tall","products.cross.compare.riding-position","Relaxed","products.cross.compare.saddle","Comfort","products.cross.compare.saddle-type","products.cross.compare.speed","products.cross.compare.summary","Suspension comfort and greater range","products.cross.compare.suspension","Fork & seat suspension","products.cross.compare.tires","60 mm width, 559 mm diameter","products.cross.compare.weight","27.9 kg - including battery","products.cross.connect.eyebrow","products.cross.connect.lead","Inside the design sits powerful software to make your ride smoother, safer and more fun.","products.cross.connect.sequence.1.description","products.cross.connect.sequence.1.title","Level up your ride","products.cross.connect.sequence.2.description","The app also features cutting-edge safety features, including automatic crash detection, predictive alerts for traffic hazards and poor air quality – made possible by our proprietary aggregate data.","products.cross.connect.sequence.2.title","Stay safe while you ride","products.cross.features.1.description","Stay connected to your bike at all times, with Find My Bike, Theft Alerts and Auto Unlock that turns your bike on as you approach it.","products.cross.features.1.eyebrow","products.cross.features.1.title","Always visible","products.cross.features.2.description","{model} doesn't just track your fitness – it measures its own activity as well, allowing Cowboy to monitor and maintain optimal performance for every ride.","products.cross.features.2.eyebrow","Learning machine","products.cross.features.2.title","Smarter with every ride","products.cross.features.3.description","The 60mm tires with custom tread mean you can ride with confidence, over city cobbles, gravel paths or forest tracks.","products.cross.features.3.eyebrow","Custom tires","products.cross.features.3.title","Grip and control","products.cross.features.4.description","With its grippy bands, the sturdy integrated rear-rack provides increased load capacity to carry groceries in the week, and your surfboard at the weekend.","products.cross.features.4.eyebrow","products.cross.features.4.title","Carry more","products.cross.features.adaptivepower","products.cross.features.adaptivepower.catchline","Power that adapts to any terrain","products.cross.features.adaptivepower.catchline.alt","Adapted for Adventure","products.cross.features.adaptivepower.description","Our proprietary AdaptivePower™ technology has been precision-tuned for Cross. Working in perfect sync with its dual suspension and wide, grippy tires. Hills feel flat. Heavy loads feel light. And headwinds? A breeze.","products.cross.features.app.dialog.title","products.cross.features.custom-tires","products.cross.features.custom-tires.catchline.alt","products.cross.features.custom-tires.description","products.cross.features.design","Design icon","products.cross.features.design.catchline.alt","Bold by nature","products.cross.features.design.description","Crafted with precision and purpose, Cross blends clean lines with hidden tech for a design that's as elegant as it is intelligent.{br_desktop} City or nature, heads will turn.","products.cross.features.design.dialog.0.description","The Cross frame is sculpted for performance and flow. No visible welds, invisible tech, for an instantly recognisible silhouette.","products.cross.features.design.dialog.0.eyebrow","Seamless Frame","products.cross.features.design.dialog.0.title","Bold lines. Zero clutter.","products.cross.features.design.dialog.1.description","With 40mm of travel in the inverted fork and seat post, Cross absorbs every bump ahead. Signature design, engineered for comfort. ","products.cross.features.design.dialog.1.eyebrow","Dual suspension","products.cross.features.design.dialog.1.title","Smooth by design","products.cross.features.design.dialog.2.description","Wide, 60mm custom tires with a bold, sculpted tread pattern. Engineered for grip, designed to be admired.","products.cross.features.design.dialog.2.eyebrow","products.cross.features.design.dialog.2.title","Grippy signature tread","products.cross.features.design.dialog.3.description","products.cross.features.design.dialog.3.eyebrow","products.cross.features.design.dialog.3.title","products.cross.features.design.dialog.4.description","products.cross.features.design.dialog.4.eyebrow","products.cross.features.design.dialog.4.title","Signature lighting that's oh so Cowboy. ","products.cross.features.design.dialog.5.description","Every cable, sensor, and connection is tucked inside the frame. So all you see is clean, minimalist, uninterrupted lines. ","products.cross.features.design.dialog.5.eyebrow","products.cross.features.design.dialog.5.title","products.cross.features.design.dialog.6.description","Every Cowboy is built with precision and pride. Built closer to home, we push innovation right to the edge.","products.cross.features.design.dialog.6.eyebrow","products.cross.features.design.dialog.6.title","products.cross.features.design.dialog.title","products.cross.features.dual-suspension","products.cross.features.dual-suspension.alt","products.cross.features.dual-suspension.catchline","Glide through your city and beyond","products.cross.features.dual-suspension.catchline.alt","products.cross.features.dual-suspension.description","Cross smooths out every bump, from cobbled streets to forest tracks. With suspension in both the front fork and seat post, each offering 40mm of travel, it's our most comfortable ride yet.","products.cross.features.dual-suspension.dialog.0.description","Inverted fork suspension gives you 40mm of smooth, adjustable travel. So city streets and forest paths feel like fresh tarmac.","products.cross.features.dual-suspension.dialog.0.eyebrow","Front suspension","products.cross.features.dual-suspension.dialog.0.title","Absorbs the road ahead","products.cross.features.dual-suspension.dialog.1.description","Tailored suspension beneath the saddle cushions every bump. Paired with a comfort seat, it feels like gliding on air.","products.cross.features.dual-suspension.dialog.1.eyebrow","Seat post suspension","products.cross.features.dual-suspension.dialog.1.title","Like floating on a cloud","products.cross.features.dual-suspension.dialog.2.description","Wider, grippier, smoother. With custom 60mm tires, tackle cobbles, gravel, or forest tracks without missing a beat.","products.cross.features.dual-suspension.dialog.2.eyebrow","products.cross.features.dual-suspension.dialog.2.title","Grip you can count on","products.cross.features.dual-suspension.dialog.description","Cross is designed to smooth the road ahead. With dual suspension, wide tires, and a comfort saddle, you'll glide effortlessly from city streets to forest trails.","products.cross.features.dual-suspension.dialog.title","Comfort meets adventure","products.cross.features.performances.bullet.charging-time","3hrs 55mins charging time","products.cross.features.performances.bullet.lightweight","products.cross.features.performances.bullet.range","products.cross.features.range","60 to 120 km range","products.cross.features.rear-rack","Integrated rear-rack","products.cross.features.rear-rack.alt","products.cross.features.rear-rack.catchline","Super sturdy, ready for adventure","products.cross.features.rear-rack.catchline.alt","products.cross.features.rear-rack.dialog.0.description","Designed as part of the frame itself, the integrated rack delivers strength and stability without compromising on style.","products.cross.features.rear-rack.dialog.0.eyebrow","Fully integrated ","products.cross.features.rear-rack.dialog.0.title","Built in for extra strength","products.cross.features.rear-rack.dialog.1.description","With a 27 kg load capacity, the rear rack is built to carry more. From daily commutes to countryside escapes.","products.cross.features.rear-rack.dialog.1.eyebrow","Load capacity","products.cross.features.rear-rack.dialog.1.title","Ready to carry it all","products.cross.features.rear-rack.dialog.2.description","Cross is built for real life and all the gear that comes with it. With a full range of compatible accessories, how will you make it yours?","products.cross.features.rear-rack.dialog.2.eyebrow","products.cross.features.rear-rack.dialog.2.title","Customise your ride","products.cross.features.rear-rack.dialog.description","With grippy bands, the sturdy integrated rear-rack provides increased load capacity to carry groceries in the week, and your surfboard at the weekend.","products.cross.features.removable-battery","products.cross.features.removable-battery.catchline","Upgraded for long distance rides","products.cross.features.removable-battery.catchline.alt","Power your next adventure","products.cross.features.removable-battery.description","Our most advanced battery yet, precision-built for Cross. With 30 high-capacity cells and up to 120 km of range, it's designed for the city and beyond. Lightweight and removable, pop it out and take it with you.","products.cross.features.removable-battery.dialog.0.description","30 high-capacity cells deliver 540 Wh of power. Assembled in Denmark for long-lasting performance.","products.cross.features.removable-battery.dialog.0.eyebrow","Enhanced capacity","products.cross.features.removable-battery.dialog.0.title","540 Wh of pure freedom","products.cross.features.removable-battery.dialog.1.description","Go further on every charge. Cross delivers up to 120 km of range, so you can ride all day and then some.","products.cross.features.removable-battery.dialog.1.eyebrow","Extended range","products.cross.features.removable-battery.dialog.1.title","Ride beyond your city limits","products.cross.features.removable-battery.dialog.description.alt","products.cross.features.removable-battery.dialog.title","products.cross.features.theft-protection.catchline","products.cross.hotspots.cockpit","Thick custom tires","products.cross.hotspots.saddle","products.cross.lead","Meet the explorer. With suspension, thick custom tires and its powerful new battery, Cross has a heart for adventure.","products.cross.lead.eyebrow","Your City Just Got Greater","products.cross.simplicity.eyebrow","Beautiful Simplicity","products.cross.simplicity.lead","The {model} is a design icon in the making. Its clean lines are achieved using hidden cables, no visible welds – and the highest quality parts and materials.","products.cross.specs.battery","3,3 kg weight, 30 Cell lithium ion battery 21700, 540 Wh","products.cross.specs.battery-range","products.cross.specs.belt","Carbon Fibre Reinforced, 1573 mm length, 12 mm width, 143 teeth","products.cross.specs.brakes","Front and Rear Hydraulic Disc, Tektro","products.cross.specs.cadence","products.cross.specs.charger","Custom design 36V / 4A","products.cross.specs.charging-time","100% recharged in 3 hours and 55 minutes","products.cross.specs.fork","Inverted Coil Suspension, 40mm max travel","products.cross.specs.fork-suspension","products.cross.specs.frame","products.cross.specs.handlebar-type","Curved","products.cross.specs.handlebar-width","57 cm","products.cross.specs.included-in-box","3 mm, 4 mm, 5 mm and 6 mm Allen keys, belt spanner, 4x Spoke reflectors, rear reflector, bell","products.cross.specs.length","Min 905 mm - Max 1080 mm","products.cross.specs.rider-height","products.cross.specs.riding-position","Upright riding position","products.cross.specs.seatpost","Telescopic coil spring, 40mm travel","products.cross.specs.seatpost-suspension","products.cross.specs.speed","up to 25km/h","products.cross.specs.tires","products.cross.specs.total-length","189 cm","products.cross.specs.total-weight","130 kg (including bike)","products.cross.specs.weight","27.9 kg - including battery","products.cross.suspension.description","With an inverted fork offering 40mm of travel – easily adjustable to suit your needs – the {model} offers a smooth ride in the city and a fun, responsive ride when further afield.","products.cross.suspension.eyebrow","products.cross.suspension.lead","products.cross.test-ride.lead","Nothing compares to trying {model} for yourself. We have stores and mobile test rides across Europe – check if your area is covered.","products.cross-st","Cross ST","products.cross-st.community.lead","Tsellot, Esé and Nini explore Spandauer Forst on the outskirts of Berlin thanks to Cross ST.","products.cross-st.compare.battery","products.cross-st.compare.cockpit","products.cross-st.compare.frame","products.cross-st.compare.handlebar-type","products.cross-st.compare.range","products.cross-st.compare.rider-height","Optimized for riders between 155-190 cm tall","products.cross-st.compare.riding-position","products.cross-st.compare.saddle","products.cross-st.compare.saddle-type","products.cross-st.compare.speed","products.cross-st.compare.summary","Open frame, suspension and greater range","products.cross-st.compare.suspension","products.cross-st.compare.tires","products.cross-st.compare.weight","26.5 kg - including battery","products.cross-st.hotspots.cockpit","products.cross-st.hotspots.saddle","products.cross-st.lead","Meet the all-rounder. With suspension, thick custom tires and a powerful new battery, Cross ST features a step-through frame for everyday adventure.","products.cross-st.specs.battery","products.cross-st.specs.battery-range","products.cross-st.specs.belt","products.cross-st.specs.brakes","products.cross-st.specs.cadence","products.cross-st.specs.charger","products.cross-st.specs.charging-time","products.cross-st.specs.control-mode","Connected phone with app + battery unlock","products.cross-st.specs.fork","products.cross-st.specs.fork-suspension","products.cross-st.specs.frame","products.cross-st.specs.handlebar-type","products.cross-st.specs.handlebar-width","products.cross-st.specs.included-in-box","products.cross-st.specs.length","Min 880 mm - Max 1055 mm","products.cross-st.specs.rider-height","products.cross-st.specs.riding-position","products.cross-st.specs.seatpost","products.cross-st.specs.seatpost-suspension","products.cross-st.specs.speed","products.cross-st.specs.tires","products.cross-st.specs.total-length","186 cm","products.cross-st.specs.total-weight","products.cross-st.specs.warranty","2 years","products.cross-st.specs.weight","26.5 kg - including battery","products.cruiser","products.cruiser.compare.battery","products.cruiser.compare.cockpit","products.cruiser.compare.frame","products.cruiser.compare.handlebar-type","products.cruiser.compare.range","products.cruiser.compare.rider-height","products.cruiser.compare.riding-position","products.cruiser.compare.saddle","products.cruiser.compare.saddle-type","products.cruiser.compare.speed","products.cruiser.compare.summary","Relaxed, upright ride position","products.cruiser.compare.suspension","products.cruiser.compare.tires","products.cruiser.compare.weight","19.3 kg - including battery","products.cruiser.details.dialog.detail-5.text","Selle Royal seat equipped for comfort and durability atop the adjustable seat post","products.cruiser.details.dialog.detail-5.title","products.cruiser.features.accessories.dialog.0.description","Choose Black, Sand, or limited edition Dawn. Three elevated finishes, each designed to turn heads while you ride in comfort and style.","products.cruiser.features.accessories.dialog.0.title","Ride your true colours","products.cruiser.hotspots.cockpit","Raised cockpit, curved handlebars","products.cruiser.hotspots.lead","With a raised cockpit and curved handlebars, the Cruiser gives you a comfortable riding position on a sleek step-over frame. Settle into the wider saddle and you'll ride on and on.","products.cruiser.hotspots.saddle","products.cruiser.lead","Meet the easy-rider. With a raised cockpit, curved handlebars, and a sleek step-over frame, Cruiser is the elevated ride built to glide.","products.cruiser.press.cite.0","TechCrunch","products.cruiser.press.cite.1","products.cruiser.press.cite.2","Wallpaper","products.cruiser.press.cite.3","The Verge","products.cruiser.press.cite.4","products.cruiser.press.quote.0","Best e-bike for commuters","products.cruiser.press.quote.1","Coolest thing of the week","products.cruiser.press.quote.2","A new e-bike glides into town","products.cruiser.press.quote.3","A more comfortable e-bike for daily use","products.cruiser.press.quote.4","products.cruiser.reviews.cite.0","Cowboy rider Robin","products.cruiser.reviews.cite.1","Cowboy rider Jan","products.cruiser.reviews.cite.2","Cowboy rider Leonie","products.cruiser.reviews.cite.3","Cowboy rider Yvonne","products.cruiser.reviews.cite.4","Cowboy rider Charlotte","products.cruiser.reviews.quote.0","Sleek, modern design. Very user-friendly app","products.cruiser.reviews.quote.1","Most natural feeling of riding a bicycle with assistance","products.cruiser.reviews.quote.2","Super bike and very personal service","products.cruiser.reviews.quote.3","This is the bike of 2023. I'm in love with my beautiful bike","products.cruiser.reviews.quote.4","High quality bicycles with a beautiful design","products.cruiser.specs.battery","products.cruiser.specs.battery-range","products.cruiser.specs.brake-pads","products.cruiser.specs.brakes","products.cruiser.specs.cadence","Gear ratio 3.00 (60/20)","products.cruiser.specs.charger","Custom design 36V / 3A","products.cruiser.specs.charging-time","products.cruiser.specs.connectivity","Bluetooth Low Energy","products.cruiser.specs.curved-handlebars","products.cruiser.specs.fork","products.cruiser.specs.frame","products.cruiser.specs.handlebar-type","products.cruiser.specs.handlebar-width","62 cm","products.cruiser.specs.included-in-box","products.cruiser.specs.mobile-app","iOS and Android. Secure, digital-key lock and unlock via personal app. The app is available in English, Dutch, French and German.","products.cruiser.specs.rider-height","products.cruiser.specs.riding-position","products.cruiser.specs.speed","products.cruiser.specs.weight","products.cruiser.usp.connected-ride.text","Get a good grip as the curved handlebars sweep to meet the cockpit. Dock your phone to charge it wirelessly and stay seamlessly connected","products.cruiser-st","Cruiser ST","products.cruiser-st.compare.battery","products.cruiser-st.compare.cockpit","products.cruiser-st.compare.frame","products.cruiser-st.compare.handlebar-type","products.cruiser-st.compare.range","products.cruiser-st.compare.rider-height","Optimized for riders between 165-190 cm tall","products.cruiser-st.compare.riding-position","products.cruiser-st.compare.saddle","products.cruiser-st.compare.saddle-type","products.cruiser-st.compare.speed","products.cruiser-st.compare.summary","Open frame and relaxed ride position","products.cruiser-st.compare.suspension","products.cruiser-st.compare.tires","products.cruiser-st.compare.weight","19.2 kg - including battery","products.cruiser-st.details.dialog.detail-5.text","products.cruiser-st.details.dialog.detail-5.title","products.cruiser-st.features.accessories.dialog.0.description","Go bold and paint your city Breeze, Dawn, or Sand. All the cutting-edge performance, in shades that make a statement wherever you turn.","products.cruiser-st.features.accessories.dialog.0.title","Color your City","products.cruiser-st.hotspots.cockpit","products.cruiser-st.hotspots.lead","With a raised cockpit and curved handlebars, the Cruiser ST gives you an upright riding position. Step in from either side for a ride that's always easy to access.","products.cruiser-st.hotspots.saddle","products.cruiser-st.lead","Meet the family favourite. With a step-through frame for everyday ease, it's comfort, versatility and performance all-in-one.","products.cruiser-st.press.cite.0","products.cruiser-st.press.cite.1","products.cruiser-st.press.cite.2","products.cruiser-st.press.quote.0","I'm thinking it's more like a Tesla","products.cruiser-st.press.quote.1","products.cruiser-st.press.quote.2","products.cruiser-st.reviews.cite.0","Cowboy rider Justin","products.cruiser-st.reviews.cite.1","Cowboy rider Laurens","products.cruiser-st.reviews.cite.2","Cowboy rider Noël","products.cruiser-st.reviews.cite.3","Cowboy rider David","products.cruiser-st.reviews.cite.4","Cowboy rider Niels","products.cruiser-st.reviews.quote.0","Call me Lucky Luke, I now cycle faster than my shadow","products.cruiser-st.reviews.quote.1","The bike is still great after 2 years and many kilometers","products.cruiser-st.reviews.quote.2","Beautiful design, support feels very natural","products.cruiser-st.reviews.quote.3","Ideal city bike. Beautiful design, rides very comfortably","products.cruiser-st.reviews.quote.4","What a fantastically beautiful bike, and how nice it rides","products.cruiser-st.specs.battery","products.cruiser-st.specs.battery-range","products.cruiser-st.specs.brake-pads","products.cruiser-st.specs.brakes","products.cruiser-st.specs.cadence","Gear ratio 2.71 (57/21)","products.cruiser-st.specs.charger","products.cruiser-st.specs.charging-time","products.cruiser-st.specs.connectivity","products.cruiser-st.specs.curved-handlebars","products.cruiser-st.specs.fork","products.cruiser-st.specs.frame","products.cruiser-st.specs.handlebar-type","products.cruiser-st.specs.handlebar-width","products.cruiser-st.specs.included-in-box","products.cruiser-st.specs.mobile-app","products.cruiser-st.specs.rider-height","products.cruiser-st.specs.riding-position","products.cruiser-st.specs.speed","products.cruiser-st.specs.weight","products.cruiser-st.usp.connected-ride.text","products.design","Design","products.installation","Installation service available","products.installation.description","On-Demand Services are available nationwide in Germany, Belgium, Netherlands, and Luxembourg. Additionally, coverage currently extends to the certain regions in France, the UK, Austria, Sweden, Denmark, and Italy. Contact customer services for more details.","products.key-specs","Key Specifications","products.out-of-stock","Temporarily out of stock","products.out-of-stock.cta","Notify me when back in stock","products.out-of-stock.modal.description","Be among the first to know when the {title} is back in stock.","products.out-of-stock.modal.ok","You're in.","products.out-of-stock.modal.title","Get notified","products.out-of-stock.short","products.overview","products.related","You might also like","products.related.all","View all","products.shared.specs.belt-material","Carbon Fibre Reinforced","products.shared.specs.connectivity","products.shared.specs.control-mode","products.shared.specs.mobile-app","products.shared.specs.motor","Custom designed 45 Nm / 250 W motor, integrated in the rear wheel","products.shared.specs.security","- Built-in GPS tracker {br} - Secure digital key {br} - Theft alerts {br} - Auto unlock {br} - Find My Bike {br} - Predictive alerts {br} - Crash detection","products.shared.specs.warranty","products.specs","Specifications","products.theft-insurance.blockquote.0.author","Cowboy rider Dom","products.theft-insurance.blockquote.0.location","London UK","products.theft-insurance.blockquote.0.text","My bike was taken around midnight, but I missed the notification on my phone. The next morning, I received an alert around 7am that my bike had been moved around South East London. On the Friday after, more notifications but this time pointing clearly to a car wash. I traveled there, asked if they'd seen a bike in the area, and made a big point of saying it had a tracker on it. When I arrived back to work, I got a phone call – a customer had found my bike. Very grateful for Cowboy's brilliant anti-theft system.","products.theft-insurance.blockquote.1.author","Cowboy rider Peter","products.theft-insurance.blockquote.1.location","Ghent Belgium","products.theft-insurance.blockquote.1.text","I left my bike outside for five minutes, and it was stolen. I immediately checked the app and called the police. I shared with them the live position of my bike and the police instantly sent two officers to the location. They checked a couple different houses, but with no success.{br}{br} Overnight I received new Theft Alert notifications, and the police sent two officers again. They saw the thief - someone who was already well known to them - and arrested him on the spot.","products.theft-insurance.blockquote.2.author","Cowboy rider Spencer","products.theft-insurance.blockquote.2.location","Paris France","products.theft-insurance.blockquote.2.text","I wasn't planning on using my bike that day. Without the Theft Alert notifications I don't think I would have realized until the next day that it had been stolen. I would strongly advise all users to activate them.","products.theft-insurance.blockquote.title","What riders say","products.theft-insurance.confirmation.cta","Finalise my subscription","products.theft-insurance.confirmation.description","To finalise your insurance contract, please answer the questions below.","products.theft-insurance.confirmation.error.already_activated","It seems that your plan was already activated.","products.theft-insurance.confirmation.error.already_completed","It seems that your plan was already confirmed.{br}{br} {activationCode}","products.theft-insurance.confirmation.error.BIKE_MAKE_REQUIRED","Your bike brand is missing from the contract.","products.theft-insurance.confirmation.error.BIKEPURCHASEDATE_TOO_FAR","Your bike activation date is too far in the past. Theft Insurance must be purchased within 1 year of activating your bike.","products.theft-insurance.confirmation.error.contact","Something went wrong on our end ({code}). Contact us at hello@cowboy.com|mailto:hello@cowboy.com for assistance.","products.theft-insurance.confirmation.error.default","Whoops. Something went wrong. Please try again or chat with us if the issue persists.","products.theft-insurance.confirmation.error.INVALID_VARIANT","The Theft Insurance plan you selected isn’t available in your country.","products.theft-insurance.confirmation.error.LANGUAGE_INVALID","Your language isn’t supported. Only English, French, Dutch, German, or Italian are accepted.","products.theft-insurance.confirmation.error.MINIMUM_AGE_ADULT","You must be at least 18 years old to purchase insurance. If you’re under 18, please click here|https://airtable.com/appTtD6TOsFNbh46J/pag8Quvd94qQ1TWcD/form to cancel your purchase and request a refund.","products.theft-insurance.confirmation.error.STARTDATE_NOT_IN_PAST","Your contract start date can’t be in the past.","products.theft-insurance.confirmation.error.STARTDATE_NOT_TODAY","Your contract start date can’t be today.","products.theft-insurance.confirmation.error.STARTDATE_TOO_FAR","Your contract start date is too far in the future.","products.theft-insurance.confirmation.error.ZIP_INVALID","Your billing address postcode isn’t covered by our insurer. If you entered it incorrectly, contact us at hello@cowboy.com|mailto:hello@cowboy.com to update your address. Otherwise, click here|https://airtable.com/appTtD6TOsFNbh46J/pag8Quvd94qQ1TWcD/form to cancel your order and receive a refund.","products.theft-insurance.confirmation.form.input1","Specify date of birth","products.theft-insurance.confirmation.form.input2","You (and/or one of your housemates) confirm that you have not been a victim of more than one bicycle theft in the last 5 years.","products.theft-insurance.confirmation.form.input3","I confirm that in the last 5 years, my bicycle or car insurance (or that of one of my housemates) has never been cancelled or refused by an insurance company.","products.theft-insurance.confirmation.form.input4","The policyholder (or a person residing in the same household) is the main user of the insured bicycle.","products.theft-insurance.confirmation.form.input5","You (and/or one of your housemates) confirm that you have not been involved in more than 2 accidents as a bicycle driver in the last 5 years.","products.theft-insurance.confirmation.form.placeholder","dd/mm/yyyy","products.theft-insurance.confirmation.success","Your subscription has been completed. When you receive your bike just use the following code to activate your insurance in the Cowboy app.{br}{br} {activationCode}{br}{br} We have also sent you an email to {email} with all the instructions.","products.theft-insurance.confirmation.title","Finalise your subscription","products.theft-insurance.faq.0.content","

You can buy theft insurance anytime within 1 year of activating your bike, if your bike was purchased directly through Cowboy.
We cover your bike all year round for up to a maximum of 3 years, from the date of activation.
An insurance policy intended for Cowboy bikes only.
The insurance is intended for people aged 18 and over who are officially resident in the UK.
Your bike is intended for private or commercial use (e.g. as a courier, deliveries, etc.).

","products.theft-insurance.faq.0.title","Are you eligible for the insurance?","products.theft-insurance.faq.1.content","

Our theft guarantee covers the insured value of the bike (the original purchase price, subject to depreciation); plus the purchase price of the fixed bike accessories (that have been specifically included in the insurance).
We will also reimburse you for damage if it is the result of an attempted theft.

","products.theft-insurance.faq.1.title","What is theft insurance?","products.theft-insurance.faq.2.content","

The guarantee applies when the insured is immobilized and unable to complete his journey with the insured bike due to a:
- Accident
- Theft
- Vandalism
- Bodily injury consecutive of the use of the bike
We cover, during the entire duration of the immobilization of the bike or insured's immobilization, the bike rental or travel costs incurred, to go the place where the insured needs to go and then the return to the insured's residence or the residence designated by him;
We pay for this guarantee based on supporting documents and up to a maximum £200 per claim.
This guarantee is limited to 3 claims per insurance year.

","products.theft-insurance.faq.2.title","What is Emergency expense?","products.theft-insurance.faq.3.content","

You will receive an activation code by e-mail when you purchased the insurance. To activate your plan and ride with peace of mind, you must enter it in the Cowboy app once your bike is set up.
In case of theft:
- Contact us here|https://www.qover.com/claims to report a claim.
- You will receive a compensation by bank transfer corresponding to the value of your bike.

","products.theft-insurance.faq.3.title","products.theft-insurance.faq.4.content","

You have no excess.

","products.theft-insurance.faq.4.title","How much is your excess?","products.theft-insurance.faq.5.content","

If the theft of the bike occurs when the bike is not locked by the frame or app lock provided by the manufacturer (if applicable).
If the bike was in a place accessible to the public and was not secured to a fixed point by the frame with an agreed lock and not locked in accordance with the manufacturer's instructions, such as a frame lock or locking by means of an app (if applicable).
If the bike was in a locked common room and was not secured to a fixed point by the frame with an agreed lock and not locked in accordance with the manufacturer's instructions, such as a frame lock or locking by means of an app (if applicable).
The wheels, tires or battery if they are stolen separately from the bike.
If you cause damage to a third party while riding your bike, the insurance does not cover your liability.
Portable bike related accessories (e.g. bike computers and/or navigation equipment), which are easily removable without using screwdrivers or other regular tools, are excluded from coverage in case of theft.

","products.theft-insurance.faq.5.title","Under certain circumstances, you will not be covered by insurance. What are they? (non-exhaustive list)","products.theft-insurance.faq.6.content","

You will not be covered if you make technical modifications to the bike.
All fixed original accessories and additional accessories that have been specifically included within the insured limit are covered for the original purchase price (minus applicable excess and depreciation if applicable), for so far they are firmly installed on the bike.

","products.theft-insurance.faq.6.title","Are there any other rules to follow?","products.theft-insurance.faq.7.content","

The guarantee is valid in the countries of the European Union, the United Kingdom of Great Britain and Northern Ireland, the Principalities of Andorra and Monaco, the Vatican, Iceland, Croatia, Liechtenstein, Norway, San Marino and Switzerland.

","products.theft-insurance.faq.7.title","Where am I covered?","products.theft-insurance.faq.8.content","

In the event of theft, you must report it to the police or judicial authorities within 24 hours.
You must submit a copy of the police report to us at the time of the loss.
You must notify the claim as soon as possible after the incident and within 8 days of becoming aware of it.
You must keep the original invoice for your bike.
You must lock your bike in two ways:
- With the frame lock and / or via the app on the bike, used in accordance with the manufacturer's instructions (if applicable).
- You must attach your bike by the frame to a fixed point (e.g. bike rack, post) by using an agreed lock, that is either [AXA Hiplok, Kryptonite, Linka (with chain), Master Lock, texlock, Trelock] VdS approved lock of class A+ or B+ , ABUS (Security 10 or higher), ART (category 2 or higher), FUB (category 2 wheels or higher), or Sold Secure Silver (or Gold), Onguard or SRA Locks.

","products.theft-insurance.faq.8.title","What are my obligations?","products.theft-insurance.faq.9.content","

You can cancel the insurance contract within 14 calendar days of taking out the contract or receiving it.
You can cancel your insurance if a renewal of your insurance is offered. You must notify Qover no later than 10 days before the start date of your new policy.
You can also cancel the insurance contract after a claim. You have 15 (fifteen) days from the date of payment or refusal to pay compensation. The insurance contract will then expire 15 days after the date of notification.

","products.theft-insurance.faq.9.title","Can I cancel my contract?","products.theft-insurance.faq.10.content","

You pay the premium annually.
Your bike can be covered for a maximum of 5 consecutive years as from the first sale.
Your contract has a duration of one year and a renewal may be offered by Qover every year.
At the end of five years, we will not offer renewal. This way, you never pay too long and it suits your needs.

","products.theft-insurance.faq.10.title","When and how do I pay?","products.theft-insurance.faq.11.content","

If you wish to report a claim, you can contact Qover via this online form claims.qover.com.
You can reach Qover from Monday to Friday between 9 am and 4 pm on +44 800 048 8899|tel:+448000488899. Or via this online form|https://qoverme.zendesk.com/hc/en-gb.

","products.theft-insurance.faq.11.title","How do I report a claim?","products.theft-insurance.faq.12.content","

60% of the insurance premium goes straight back into the Theft Insurance community: replacing your stolen Cowboy.
28% keeps Qover's wheels spinning (portfolio management, marketing, operations, IT, actuary, etc.).
And the other 12% goes to Cowboy for the theft detection notification and the customer fast lane support.

","products.theft-insurance.faq.12.title","What do I pay for?","products.theft-insurance.faq.13.content","

Easy Rider is the insurance product we offered until 05/05/2021. Easy Rider is not available anymore for first time subscribers, but we allow customers who already subscribed to it to renew their contract up to 3 years, as initial offered. You can consult Easy Rider's Terms & Conditions|https://assets.qover.me/documents/cowboy/bike-insurance_terms-and-conditions-GB-en.pdf.
Our new insurance product is called Theft Insurance, an improved offer that takes into account the ever growing needs of our rider community. You can easily upgrade to Theft Insurance. Just get in touch with our Customer Service team through the chat and we will help you to upgrade your plan.

","products.theft-insurance.faq.13.title","I am subscribed to Easy Rider, what's the difference?","products.theft-insurance.faq.14.content","

Easy Rider is the insurance product we offered until 05/05/2021. Easy Rider is not available anymore for first time subscribers, but we allow customers who already subscribed to it to renew their contract up to 3 years, as initial offered. You can consult Easy Rider's Terms & Conditions (Français|https://assets.qover.me/documents/cowboy/bike-insurance_terms-and-conditions-BE-fr.pdf, Nederlands|https://assets.qover.me/documents/cowboy/bike-insurance_terms-and-conditions-BE-nl.pdf).
Our new insurance product is called Theft Insurance, an improved offer that takes into account the ever growing needs of our rider community. You can easily upgrade to Theft Insurance. Just get in touch with our Customer Service team through the chat and we will help you to upgrade your plan.

","products.theft-insurance.faq.14.title","products.theft-insurance.intro.p1","Click, pay, activate.","products.theft-insurance.intro.p2","Just activate Theft Insurance when you purchase your bike, and you will be covered in no time. Or, sign up later in the Cowboy app.","products.theft-insurance.intro.title","It's easy to sign up.","products.theft-insurance.legal.content","

Insurance Product Information Document{br}English|https://api.prd.qover.io/documents/download?apikey=pk_9D3A0FC2A4AF9F843996&productReference=BIKE&country=GB&language=en&type=IPID
General Policy Conditions{br}English|https://api.prd.qover.io/documents/download?apikey=pk_9D3A0FC2A4AF9F843996&productReference=BIKE&country=GB&language=en&type=generalConditions
Data Privacy Policy|https://storage.googleapis.com/qover-assets/documents/policies/Qover-privacyPolicy-EN.pdf
Complaints|https://www.qover.com/terms-and-policies#complaints
Conflicts of interests|https://www.qover.com/terms-and-policies#conflicts

","products.theft-insurance.legal.title","Legal documents","products.theft-insurance.terms.content","

This page is a summary of the insurance policy, please refer to the terms and conditions for full details of your cover.
This policy is administered by Qover SA. Qover S.A., a public limited liability company registered with Crossroads Bank for Enterprises (BCE/KBO) in Belgium with registration number 0650.939.878 and with registered address Rue du Commerce 31, 1000 Brussels. Qover is a Belgian untied insurance agent registered with the Financial Services and Markets Authority of Belgium under the code 0650.939.878. Qover's UK branch is registered in England & Wales and with UK Establishment address: 8 Northumberland Ave - London WC2N 5BY. Authorised and regulated by the Financial Conduct Authority. Details about our authorisation can be found on the Financial Conduct Authority website (FRN 988985).
Theft, material damage coverage and emergency expenses are taken out with Wakam. Wakam S.A. is a limited company registered with the Paris Trade and Companies Register (Registre du Commerce et des Sociétés), operating in the UK, through its UK branch, whose principal place of business is 18th & 19th floors, 100 Bishopsgate, London, EC2N 4AG. Authorised and regulated by Autorité de Contrôle Prudentiel et de Résolution (ACPR, 4 Place de Budapest CS 92459, 75436 Paris) – Siren 562 117 085 APE 6512Z – in France. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Bike insurance is a non-life insurance product (Branch 3).
This contract is entered into for a period of one year. The contract may be renewed four times for four further periods of one year each.
This insurance contract is subject to the laws of England and Wales.

","products.theft-insurance.terms.title","products.theft-insurance.usp.0.description","Be alerted if someone attempts to snatch your bike. Whenever your bike moves unexpectedly, we'll send you real-time tracking notifications via the app.","products.theft-insurance.usp.0.description.terms","Also available as standard with Cowboy Connect. Check the Ts&Cs applicable to the offer in your country","products.theft-insurance.usp.0.title","products.theft-insurance.usp.1.description","Your bike's full value covered, with no deductible and no depreciation for the first 3 years.","products.theft-insurance.usp.1.title","Full protection","products.theft-insurance.usp.2.description","Claim up to £200 for emergency costs after theft, damage, or injury - up to 3 times per year.","products.theft-insurance.usp.2.title","products.touch-up-kit.disclaimer","* For Cowboy 3 / Black, check your Cowboy app|https://link.cowboy.bike/settings_advanced to see which paint color you need.","products.tutorial.title","4 easy steps","products.warranty.faq.0.content","The Cowboy Warranty covers all original bike components against defects in workmanship and materials, ensuring they match the product description in the user manual or advertisements. This includes coverage for issues that affect the bike's performance or safety due to manufacturing defects, providing riders with assurance and support for their purchase.","products.warranty.faq.0.title","What is included in the Cowboy Warranty?","products.warranty.faq.1.content","The Warranty covers labor for any mechanical or electronic repairs your bike may need, ensuring expert care without additional costs.","products.warranty.faq.1.title","What does the Cowboy Warranty include for labor?","products.warranty.faq.2.content","Yes, the extension provides comprehensive coverage for spare parts necessary for mechanical or electronic repairs, keeping your ride in top condition.","products.warranty.faq.2.title","Are spare parts covered under the Cowboy Warranty Extension?","products.warranty.faq.3.content","

The warranty does not cover wear and tear after six months and the following:

Damage from accidents or vandalism
Defects from unauthorized modifications (Illegal parameters)
Defects from neglect of battery maintenance
Tire punctures
Frame scratches
Brake wear
Incorrect assembly/installation by the user

For full information, please check our terms and conditions|/pages/terms-of-use#warranty.

","products.warranty.faq.3.title","What is not covered under the Cowboy Warranty?","products.warranty.faq.4.content","The Cowboy Warranty Extension is available in France, the Netherlands, Belgium, Germany, and the United Kingdom.","products.warranty.faq.4.title","In what countries is the Cowboy Warranty Extension available?","products.warranty.faq.5.content","Claims should be directed to Cowboy. All repairs need Cowboy's execution or approval to be covered under warranty, excluding transport costs for on-site repairs.","products.warranty.faq.5.title","How do I make a warranty claim?","products.warranty.faq.6.content","Warranty obligations are limited to Cowboy shipping countries. Using the bike outside these designated countries may void the warranty.","products.warranty.faq.6.title","Does the warranty apply internationally?","products.warranty.faq.7.content","Using unauthorized modifications or third-party apps to alter your bike's performance, such as increasing the electric assistance beyond the EU's legal limit of 25 km/h, voids the warranty for the motor, torque sensor, battery, and controller. These alterations compromise the bike's integrity and safety standards.","products.warranty.faq.7.title","What happens if I use unauthorized modifications on my Cowboy bike?","products.warranty.faq.8.content","For any warranty claims or necessary repairs, please contact Cowboy directly. All repairs must be authorized or conducted by Cowboy to ensure coverage under your warranty. While replacement parts and repair labor costs are covered, any transportation expenses for on-site repairs or travel to and from a service point will be the responsibility of the bike owner.","products.warranty.faq.8.title","How should I handle warranty claims and repairs for my Cowboy bike?","products.warranty.faq.9.content","Normally the extension must be purchased while you are still within your original warranty period to be eligible.","products.warranty.faq.9.title","When must I purchase the Cowboy Warranty Extension?","products.warranty.faq.10.content","No, bikes obtained through Cowboy Circular are not eligible for the Warranty extension.","products.warranty.faq.10.title","Is the Warranty or extension available for bikes purchased through Cowboy Circular?","products.warranty.faq.11.content","The Warranty Extension is limited to one purchase per customer, ensuring fair access to extended coverage for all eligible riders.","products.warranty.faq.11.title","Can I purchase the Warranty Extension more than once?","products.warranty.faq.12.content","Yes, the warranty is transferable and remains valid even if the bike changes ownership, ensuring the bike maintains its quality and reliability for the new owner.","products.warranty.faq.12.title","Does the warranty stay valid if I sell my Cowboy bike to someone else?","products.warranty.faq.13.content","No, purchasing a warranty extension while there is an unresolved issue with your Cowboy bike, which has already been reported to the Cowboy team, will not cover the existing problem under the new warranty period. All issues must be resolved under the terms of your original warranty before an extension can effectively provide coverage for future concerns.","products.warranty.faq.13.title","Will my warranty extension cover me if I purchase it while having an open issue with my Cowboy bike?","products.warranty.included.0","Guarantee against defects in workmanship and materials","products.warranty.included.1","Spare parts for necessary repairs","products.warranty.included.2","Labour by a Cowboy expert for mechanical or electronic repairs","products.warranty.intro","Ride with complete peace of mind from day one, knowing your Cowboy bike is protected. We've got your back.","products.warranty.intro.terms.cta","For full information, please check our terms and conditions|/pages/terms-of-use#warranty.","products.warranty.intro.terms.extension"," with the option to extend by 1 year for up to 3 years total coverage.","products.warranty.intro.terms.prefix","Every Cowboy bike includes a 2-year statutory legal guarantee","products.warranty.usp.0.description","Ride with the confidence that comes from knowing your bike's performance is protected from unexpected mechanical or electronic issues.","products.warranty.usp.0.title","Peace of Mind","products.warranty.usp.1.description","Rely on experts who know your Cowboy bike inside out, ensuring it stays in perfect condition with our unique Cowboy-approved service.","products.warranty.usp.1.title","Trained specialists","products.warranty.usp.2.description","Invest in the longevity of your bike, securing its performance and value for years to come.","products.warranty.usp.2.title","Longer life","products.warranty.usp.heading","cart.services.theft-insurance.panel.0.title","cart.services.theft-insurance.panel.1.text","Refund of the purchase price of the stolen bike for the first 3 years. A depreciation is applied from the 4th year.","cart.services.theft-insurance.panel.1.title","cart.services.theft-insurance.panel.2.text","In case of theft or vandalism, we'll reimburse you up to £200 for any expense incurred to get you and your bike back home.","cart.services.theft-insurance.panel.2.title","pages.cyclescheme.faq.0.content","

Cyclescheme is a way to pay for your new bike through a monthly salary sacrifice. The payments are taken directly from your gross salary which means you don't pay any interest fees and you reduce the amount of Income Tax and National Insurance you pay.

","pages.cyclescheme.faq.0.title","What is Cyclescheme?","pages.cyclescheme.faq.1.content","

With Cyclescheme, you save 21-42% on your new bike through tax efficient payments. Once you've checked your employer is signed up to Cyclescheme, you can go ahead and ask us for a quote or place an order if you've already got a Certificate.

","pages.cyclescheme.faq.1.title","How does the scheme work?","pages.cyclescheme.faq.2.content","

Most employers choose not to set a Cyclescheme order limit. This means you can get the exact bike or e-bike and accessories you need to cycle commute. Visit cyclescheme.co.uk, select 'I'm an employee' and enter your employer's name to see your limit.

","pages.cyclescheme.faq.2.title","How much can I spend?","pages.cyclescheme.faq.3.content","

No, you can't add your own money when paying with Cyclescheme as per the Cycle to Work scheme guidance.

","pages.cyclescheme.faq.3.title","Can I add my own funds to the transaction?","pages.cyclescheme.faq.4.content","

Once you have proceeded through checkout using the Cyclescheme payment method, it's not possible to amend items on the order so we recommend including all eligible accessories on the initial order.

","pages.cyclescheme.faq.4.title","Can I add or remove items to my Cyclescheme order?","pages.cyclescheme.faq.5.content","

We have a 14-day return policy, which you can read more about here|/pages/returns.

","pages.cyclescheme.faq.5.title","pages.cyclescheme.faq.6.content","

Once you have applied for your Certificate, the process typically takes 3-14 days, depending on how quickly your employer processes your application. If you have an application in place, you can check the status via your Cyclescheme login here|https://extranet.myschemes.co.uk/?_gl=1*kgj252*_ga*MTk5OTQxMDcwMi4xNzExNjI0MjM1*_ga_EFSG8D0TYX*MTcxMTY0NTM3MC4yLjAuMTcxMTY0NTM3MC42MC4wLjA.

","pages.cyclescheme.faq.6.title","How long does it take for my Certificate to be approved?","pages.cyclescheme.faq.7.content","

The standard period for a Cyclescheme Certificate is 12 months. Some employers do offer 6, 18 and 24 month schemes. You will ultimately need to check with your employer.

","pages.cyclescheme.faq.7.title","How often can I apply for a Cyclescheme Certificate?","pages.cyclescheme.faq.8.content","

If you ever need help with your Cowboy bike, we'll ensure you solve any issue as quickly and easily as possible. Find further information on our Help Center|https://help.cowboy.com/en/articles/2151014-after-sales-services.

","pages.cyclescheme.faq.8.title","I purchased my bike through Cyclescheme, where can I now perform the maintenance of my Cowboy bike?","pages.flexible-financing.faq.0.content","pages.flexible-financing.faq.0.title","pages.flexible-financing.faq.1.content","pages.flexible-financing.faq.1.title","pages.flexible-financing.faq.2.content","

There are different possibilities depending on the situation. It's best to discuss the options with your employer.

","pages.flexible-financing.faq.2.title","pages.flexible-financing.faq.3.content","

","pages.flexible-financing.faq.3.title","pages.flexible-financing.faq.4.content","

","pages.flexible-financing.faq.4.title","pages.flexible-financing.faq.5.content","pages.flexible-financing.faq.5.title","pages.flexible-financing.faq.6.content","pages.flexible-financing.faq.6.title","pages.flexible-financing.faq.7.content","

","pages.flexible-financing.faq.7.title","pages.flexible-financing.faq.8.content","

You can purchase all our new models via a cycle to work scheme if they can be covered by your voucher or certificate budget. You cannot purchase a circular bike through cycle to work.

","pages.flexible-financing.faq.8.title","Which Cowboy models can I get through a cycle to work 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