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Cowboy e-bike Customer reviews
Ratings and reviews from real Cowboy customers. Read what our riders have to say.
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Lukas
Very happy with my bike so far. I love that its so customizable. -
Dirk
I would gave 5 stars, but in the beginning I had some anoying noises. Now they are fixed I am a happy cowboy -
Emmanuel
The perfect e-bike! ;) -
David
Lovely smooth ride even on the terrible roads and so called cycling paths in the UK, the motor gives you that gentle boost just as you need it and the build quality was of very high standard. The setting up of the bike was very straight forward out of the box and using the app. -
Michael
Looks cool and I‘m always happy and proud riding my bike. -
Tjeerd
Great bike! Gorgeous to look at and largely a joy to ride. Five major improvement points: - The breaks are squeaking loudly EVERYtime I use them. - No kickstand... This is extremely annoying and, to be honest, a total rip-off on a bicycle in this price range. This honestly pisses me off every single day. - The top speed is simply too low to be truly satisfying. +5KPH is absolutely necessary to not be structurally overtaken by the elderly on any other possible e-bike brand. Great source of daily irritation. - If your phone battery runs dry, you cannot operate your bike electrically anymore (ride support, lock, lighting, you name it). Besides this, I am very happy with it. -
Arnaud
I can say after 170km that this bike is quite good, reviews don't lie. It's easy to go fast, it's quite light and easy to handle. The only caveat would be the lack of embedded lock, at least designed for a short stop and/or an of an audio signal when moved while locked. Otherwise, it's very efficient for a daily work commute. -
Marc
I was looking for an electric bike with a sportive look combined with good technology. I am glad I've made this choice! -
Wesley
Bike rides great, very intuitive and easy to use. I live in an apartment and I take the bike daily to the basement, because of its weight this is quick and easy 🤙🏻 -
Uta
Sorry my english is not good. The sitting posture could be better. Adjustment of the handlebar. -
Jasper
The best ebike ever -
Edouard
easy -
Dirk
I would give a 5 but there is some noise during biking. It takes some time to adjust al screws so they noise is gone, but from that moment in it is a prival -
Dierk
I really like the concept and design. -
Jasper
Riding this bike is so much fun :-) it handles like you're always having the wind at your back. -
David
Simple, practical and very classy but fun would be an understatement. -
Werner
My expectations were fulfilled. Good bike. However, a side stand should be part of the equipment. The boost button would be nice because I also drive a lot off-road. But overall 5 stars. -
Harald
Big fun riding the cowboy. One gets trough town fast without sweating. Big plus is the removable battery to charge it separately. The two only minus are the weight (still much) and the missing shock absorption, which one needs in town on not even / flat cycle roads and bumpy roads. Therefor I recommend a shock stem, which one can find on cowboy.tools. Much better comfort ridding the bike with this... -
Liala
Ordered it online and it said 4 weeks. I received it in 2.5 weeks! Great bike. I have cycled in sun, rain and wind doing 12.5 miles in London traffic. Absolutely brilliant: nippy, fast and responsive. Also looks the part. Only possible downside, is getting a puncture during the 2nd week and then being told I would need a new rim soon as the nail did brutal damage. So tyres not immune to city debris. Also, would be excellent if the handlebar could be adjusted. But overall, very pleased 😁 -
Marcos
This bike is very beautiful and very well designed, moreover the materials are of very good quality. It should be noted that this is a rather sporty city bike because the comfort of the saddle and the lack of suspensions make it quite hard to use, it is a choice. My only real disappointment is the autonomy of the battery which does not keep its promises at all, barely 50% of what is announced! The application should also be reviewed, it consumes a lot of the smartphone's battery and does not record the routes taken, only the kilometers. -
isi
Batterie 🔋 way are Not to Long -
Christophe
Very responsive, very nice to ride, nice outlook. -
Alexander
I really like the design. The weight is nice and it rides very good in the streets. One negative point after 1000+ km is, when i start riding from standing is that when i paddle to hard, the motor gives a weird sound. My solution to this is to kick the bike so its roll a little then start paddling but it feels not natural. Then the motor works fine. Maybe a problem with my motor but i wasn’t in service until now. I ride everyday round about 68km in my job. The support from the motor in flow is very good. The app works fine, also i didn’t use it much because i didn’t find it practical for me, to get to my Handy to activate my bike. I turned the Autodetection on and most of the time it works. What i would like to have is more control over the Auto Power Off Mode. 5 minutes is often to short but 10 is to long. I would like to have a minute scale maybe where i can enter a precise Value. Overall a really nice product. -
Abboy
Excellent support! Both the electric support, which eliminates the need for gears completely and gives you the push you need when you need it, and customer service support, which helps you adequately and swiftly when things fail. -
Frank
The bike needs a kicklock for a quick an Short stop! -
Daniel
Powertrain, looks, quality, service: EVERYTHING in on par -
Roland
Great bike for the city, good quality, good ride -
Carlos
Bike works great, just had some issues with shipping and it showed up a bit beat up. App is cool but it eats up too much battery so I end up closing it if I’m not using the bike -
Gilles
juste because it is JUST a PERFECT Bike :-) -
Mark
The bike is awesome! Really smooth ride and very quick off the starting line! -
Jvleeshouwers91@gmail.com
This bike give me a good feeling. Simply take the bike and drive. Now I love to drive with a bike to my work. 18 kilometers one way. I never did this before. -
Lucas
Great design, driving experience -
Katja
Top design, lightweight, super functional, very pleasant riding experience -
Lee
My 🤠 manages to climb to one of the highest football clubs in the country (Oldham Athletic)from my home town of Denton Manchester 7.5miles away in under 30 minutes,daily.With a fair amount of hard cycling to be done but without the motor this would prove at least 3 times more difficult. Brakes are superb and only charge it every 3 days. Its a good looking cycle all black. The app is done in a professional manner with a map installed and speedo which is a major advantage. The only downfall is I seem to feel every single bump on the surface . If it had some sort of suspension this would easily rectify the matter and it would be a 5 star otherwise. -
Thorsten
nice to ride on flat areas, wonderfull natural Bike-Feeling, no power on steep hills, too narrow handlebars, weak brake discs -
Damien
Perfect ! -
Martin
Beautiful bike, awesome power, battery is a little weak and breaks are loud. Perfect stylish city cruiser. -
Yngvar
The Bike concept itself is fantastic, with long distance the best of all electric bikes. Bit unfortunately the quality is very poor, Noises, loose screws from the first beginning. After less then 100km Noises that almost make it impossible to use the bike due to safety concern. The support is willing, but they can't do magic on poor quality. -
Peter
A very powerfull bike. -
Louis
Can't adjust handlebar No automatic lock function No alarm system A bit too slow Handlebar was installed the wrong way around Brakes are squeaky -
Louis
- Can't adjust handlebar height -
Teyhan
The Cowboy 3 is the best bike I've ridden so far, sometimes I even ride without electricity. As a programmer, I would like an open API to be able to participate in technical progress myself. -
Jelmer
I believe the bike is a beauty and is really pleasant to drive with. I enjoy the way you get support from the motor without annoying noise. -
Regan
Great looking bike, great ride, great service but I do not like the optional extras options from other recommended shops, i.e. SKS mudguards, I would prefer similar Cowboy V3 mudguards on my V2. -
Habib
driving is really fun, both during the day and in the evening -
Edwin
Looks good and rides very well -
David
very good bike -
Robin
Some things are still missing. Like a bike stand and better outer tyres with more profile for rain or colder weather. -
Pierre-Francois
Light e-bike, good sensations -
Vincent
Great bike. Nice build quality, great looking matte finish, and topnotch components. The support through the app is outstanding. Very fast, quality answers. One thing had me send it back though: EU regulations forcing cowboy to cut the assistance at 25km/h. This is a shame, because I end up being way faster on my pedal-only bike. My commute is flat, with rare stops so I mostly cruise above the 25kmh limit. Which doesn't allow me to profit enough from the assistance. I really hope more realistic regulations come in due time, so I can buy the v5 or v6 and be very happy with it in a few years. <:o> -
Vincent
Great bike, that I just send back. -
Hervé
What a fantastic experience: so simple and so performing at the same time. And the look ! already the unboxing is rewarding, but the first ride is top. Cowboy rocks. -
Benny
I am pleased with the look and feel of the bike ; it looks stunning and rides fine and super quiet; it is for me the right combination between a normal bike with just enough support for an E bike ; a lot of compliments from my friends who were curie -
Leonhard
Stylish and lots of fun -
DENAGE
Good design. Very simple to use -
Jens
design, quality, performance... -
Arthur
It's nice for city commuters -
Charles-Elie
Very well designer bike. The key word is sobriety. Some small criticisms: It is a bit expensive for the original installed options. For a typical sport bike a saddle shock absorber as well as the mud guards should be in the basic packs. The obligation to go through the application to use the electrical assistance is a problem in my opinion. A simple, turnkey bike like this should be able to overlap without necessarily having your phone with you. I am on a forked system of Andorid (Lineage OS), I do not use the google store and therefore my application does not offer all the possibilities of the original application. The startup is good, the startup without the silicone valley is better. Finally, I would say that the lack of speed, can be frustrating when you have reached the maximum speed, we would like to be able to shift a gear above, but maybe its not a bike anymore but closer. of a motorized two wheel. I will recommend this bike to anyone who can afford it and / or to someone who is addicted to their mobile. This bike is supplied to me by my company. I wouldn't have bought it individually but I'm pretty happy I used it today. -
Herbert
optimal for the city. Exactly as expected -
Volker
It's a shame that you don't have a stand for the bike yet. When you step on the pedals vigorously, the drive jerks. -
Tina
I love this bike. Very clean, simple, urban. That‘s somthing i’m looking to. -
Marc
first drive to servicepartner due to bad quality, repair things about 100 euro, dont get the money back, i will send the bike back -
Uli
The minimalistic design covers great technology.. -
Emil
Style meets mobility -
Björn
it is very nice. -
Detlev
The perfect bike! -
Nicole
I miss the offroad Modus. I drive less in the City more than in the country. And i tested the Cowboy 2 incl. „Offroad modus“ and in contrast to the 3 Series ist already makes a lot of time in the Morning. Ist would be nice Fieber the offroad modus could also be retrofitted. -
Michel
Tried several similar bikes Cowboy rides the best. However some tools or parts to raise the steer will be an efford -
Christoph
Just fun to ride. Breaks need some fine tuning in regard to noises. -
Alexander
I love the integration with the app and being able to just get that little bit of support, makes the rides more pleasant in a town where at every 50m you need to wait in front of a traffic light. It's a little bit annoying that you can't exceed a certain speed threshold, even if you decide to put in the extra muscle effort;) -
Joachim
The bike is a dream to ride, I use it every day. Small hills are no problem at all and the ride is comfortable. I just love it and can only recommend it! -
Jürgen
Only Not the Full Ranking as the breaks of the bike are squeaking (back wheel) -
Christian
Saddle could be better, very hard overall -
Pierre
I was disappointed by the removal of the off-road mode even though I understand the move, but still an immense pleasure to take to the streets 💪🏼
Cowboy answer
Hello Pierre,
Thanks a lot for your feedback. It's great to hear that you love the bike and assistance.
Have a nice day,
The Cowboy Team
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Jan
Drives very well -
Cornelius
Because it is so much fun to ride, stylish and high quality. -
Jürgen
All is ok -
Torsten
I’ve got some problems with loose spoke, can you help and who will pay for it? -
Frederik
It's not just a beautiful bike, it also rides great. It gives you just the right amount of support. -
Peter
The simplest and most stylish e-bike I've ever ridden! -
Florian
Great Bike -
Marco
The bike offers a great driving experience, you don't even notice how fast you are driving. Unfortunately, I had a flat tire on the first ride, but that's bad luck for cyclists and can always happen. -
Holger
Minimalism at its best. Single speed, no shock absorber, clean design. -
Uwe
Good Engine and stylish Design -
Rafael
very Nice design , should have bit more power, transport was very bad, pity for such a price bike was not delivered completely assembled -
Reinhard
The bike is easy, fast, and it's fun to ride. -
Marko
Love the desing and the intuitive riding, no gears, no fuzz ;-) -
Micha
Stylish, smooth and app functioning. -
David
Simply Great -
Arno
Great bike and a great app -
william
The bike rides fine👌😁, when you leave the bike on you cell phone running very quickly,I mis a bike standard on this Beautiful bike, which causes it damage😬,I miss the off-road stand. -
Philippe
It is a urban bike only !! -
Thomas
Great bike with a great design, strong electric motor and a smooth ride -
Vincent
I love the full integration of all components in the bike. I am missing however following improvements for a 5 stars rating: a larger battery, 70km range are not enough, a saddle which is made for daily use and a simple suspension system as the bike is pretty hard in all terrains -
Tim
Great bike, super acceleration, high quality material. Every day again a great experience. Only the app consumes some battery power. -
Antoine
Very smooth assistance for a highly pleasant ride! -
Alex
Really nice handling, great usability, just so fun to bike -
Olaf
The bike was too small for me at 1.83m, unfortunately the freehub got louder every day. The bike went retoure. -
Sven
Unfortunately, no service on site. The spokes would have to be retracted and the engine stutter when starting. Even if the online service tries to remedy it remotely, this does not bring me much. Would love to return the bike. -
Oliver
Very good looking Bike and also nice to drive. Unfortunately, my Bike was delivered with loose spokes. Promised spare part can´t be delivered yet. Support is nice and helpful, but without a functional Bike, that I thought i had paid for 3 month ago, iam not happy at this time. -
Nicolas
Easy rider. Connect and go! -
Alexander
Good Bike, Bad sadle -
Fabian
It’s easy to use, does what it has to do! -
Patrick
I love it, I have rediscovered cycling. I live in very hilly Brighton, UK & the cowboy makes getting around a pleasure again. That the bike looks super cool doesn’t hurt either. And now I have added a gel saddle & more comfortable handlebars it’s perfect. -
Abraham
I always enjoyed cycling and used to do about 25 km everyday when I was in school. When we moved to London I wanted to cycle into work however felt it was quite risky with the traffic and moreover, for my wife it was a NO, NO. With COVID we were open to safer ways of commuting as the London Underground which was my usual mode of transport into work seemed more risky. Things changed with COVID. There were new cycle lanes and London became more cycle friendly. I began cycling with the COWBOY into work for the last 2 weeks and have done about 180 miles in that period. I feel so much better and look forward to it everyday. It is the best thing that has happened in my life in these dark days. Without the assistance of the e-bike I think at 54 I wouldn't have been able to start this venture and would have given given up considering the distance I have to do everyday. Thank you Cowboy FOR CHANGING MY LIFE. -
Lukasz
The frame is beautiful, well made and makes a high quality impression. The same goes for the fork, the handlebar and the seat post. The saddle is reasonably comfortable, but it's a matter of taste. The lights work and look great as they are built into the frame. The front white light has a somewhat weak illuminating power. You don't see much at night. It's a shame that the light does not conform to the StVO and is not permitted in Germany. The brakes work very well, but often rub against the brake disc when you let go of the brake lever. The pedals are rather inferior and one of the ball bearings broke after 100 km. The battery manages about 50-65 km. The specified 70km range is a bit exaggerated in my opinion. The rims are cheap products. The wheels arrived very badly centered. The rear wheel had an eight in it. The drive motor does what it should, but is not particularly strong. For driving in the city without major climbs, it is completely sufficient. The rear hub screw is too short if you want to mount the optional mudguards. The nuts are only half on and you don't have a safe feeling when driving. On the whole, the bike is just okay. Visually it looks great 10/10. Technically the bike is okay, but leaves a few wishes open 7/10. The contact to support via the app is average 5/10. The team often takes its time with their answers or solutions. Sometimes several hours, sometimes even several days. Too bad. -
Alexandre
Awesome bike, no complain but the noise at the start which fades around the 300km mark and having applied soap and water onto the belt. Great sensations overall. Would recommend to anyone wanting to feel free around the city and having an awesome time every time you mount your bike. It’s the best. And the acceleration is 👌🏻Best of luck for the rest Cowboys -
Kai
It`s a fantastic Bike -
Thierry
For me it's a 4/5 because of the app is consuming a lot of battery and I think there is a lack of power when riding on hills. However, the bike is perfect ! The look is awesome and the behavior on the road is really efficient. -
Tim
Very nice design. Two disadvantages: Very hard drive though and Bluetooth connection makes my iPhone running low fastly -
Rob
It’s perfect for what I need for daily commute. After a while though for some reasons it felt like the electric-assist wasn’t strong enough. Maybe the off-road mode would help. The extra accessories that came with the bike weren’t of high quality (the headlight, rear lights and the bell). Otherwise satisfied with the customer services too so far. -
Marc
top bike (not 5 because app takes a lot battery power) otherwise super ! -
Jürgen
Because there is this Smart Performance -
Con
I think the motor could be a tad more powerful, not for more speed but for more support on hills. I'd like to be able to charge the bike without removing the battery. There needs to be way to turn on the bike when my phone is empty and/or a usb port to charge my phone. A front light that actually lights the road ahead at night -
John
Short delivery time, interactive support team. Bike is practical, clear design, sportive, digital era compliant and intuitive. -
Emmanuel
Perfect bike for me! -
Dirk
i like the bike very much...but sometimes i would prefer the offroad mode -
Tjerk
Perfect bike! One minor detail: more electric-support would be nice -
Gregory
Absolutely Perfect!!! -
Hector
It drives so quietly and easily. I love it. A second gear would be perfect, to drive without support faster than 27 km/h -
Erwin
The ride it extremely smooth and you have the feeling like you’re in control. Unlike other brands which are just mopeds with peddles -
Michael
I ride the bike for every commute around Vienna and most of the time I forget that I have a pedelec. The assistant works perfectly until 26km/h. If I want to go over 26 km/h the motor is actively holding me back. If I turn the assistant off going 30km/h is no problem. Cowboy is working on the issue I was told. The range for me with one charge is mostly between 80 and 90 km. Which is very good. Also going uphill is no hassle at all. The App is clean an functional. However the unlock function does not always work perfectly. I have to force stop the App and then start it again. It\`s a bit annoying but can be fixed with an update. One function I would like to have is a km count which resets after every recharge. The bike is completely silent except the breaks. Even after cleaning, sandpapering and breaking in they still squeak. I have to change them next spring. The build quality so far seems very good. I will see how it holds up over time. After 300km there is no rattling or creaking. I made no upgrades. The bike is good as it is. Going over bumps or riding on paving stones is no problem for me. I do not regret paying 2300€ for the Cowboy. They could improve the breaks. Otherwise it is perfect. Everything else can be fixed with software updates. -
Michael
I'm 35 years, wight 66kg, 176 cm tall and I do a fair amount of Sport. I haven't had a bike in over 15 Years. I was riding a Boosted Board for the last 4 Years (Is it relevant for the review? I don´t know). I saw a review of the Cowboy on YouTube and knew I have to try it. So I borrowed a Cowboy 2 for a day and ordered the C I ride the bike for every commute around Vienna and most of the time I forget that I have a pedelec. The assistant works perfectly until 26km/h. If I want to go over 26 km/h the motor is actively holding me back. If I turn the assistant off going 30km/h is no problem. Cowboy is working on the issue I was told. The range for me with one charge is mostly between 80 and 90 km. Which is very good. Also going uphill is no hassle at all. The App is clean an functional. However the unlock function does not always work perfectly. I have to force stop the App and then start it again. It's a bit annoying but can be fixed with an update. One function I would like to have is a km count which resets after every recharge. The bike is completely silent except the breaks. Even after cleaning, sandpapering and breaking in they still squeak. I have to change them next spring. The build quality so far seems very good. I will see how it holds up over time. After 300km there is no rattling or creaking. I made no upgrades. The bike is good as it is. Going over bumps or riding on paving stones is no problem for me. I do not regret paying 2300€ for the Cowboy. They could improve the breaks. Otherwise it is perfect. Everything else can be fixed with software updates. -
Benoit
Well-designed. Very efficient, even if single speed. Even for touring on hilly roads (35km). Replaced the original saddle. -
Klaus
just awesome -
Frits
The most beautiful bike in the world -
Tim
Super bike! Great looks, smooth support of the engine. Only one missing thing for me: the front light is great to be seen, but not to see on a dark road. -
Hendrik
looks like the perfect bike for me and my use case. The only things that could be better: Expandability for accessories (stand, trailer, ...). Ah, and sometimes the left pedal makes cracking noises. Otherwise the bike feels as if it is floating above the asphalt. -
Wim
cool & design ! -
Nicolas
Great bike but slightly different that the one I try between v2 VS v3 -
Falk
Very nice bike, i love to ride it! But i need to change some parts to make more comfortable to me... -
Filippo
Design is awesome, looks very cool. Very smooth ride, I also like the sporty position. Nice app also, with good new features. -
Sebastian
The bike is great! I love driving it. Only steep uphills are a challenge where it comes to its limits. I had problems with the fixation of the back carbon drive, but the mobile service just fixed it and now it seems to be working again. Would always recommend it! -
Michel
beautifull bike, range may be a bit extended, for the rest perfect. -
Marta
The bike doesn't work and I've been trying to return it for the last two weeks with no success. -
Jörg
The bike is fantastic... :-) -
Glen
Everything about it is easy - its easy to ride, easy to maintain and, with a removable battery, easy to charge - no struggle to get the bike up flights of stairs to a charging point in my apartment. -
Erik
It was an unpleasant surprise that the off-road function was no longer available -
Kerstin
easy riding low weight looks cool -
Mike
the bike is very good, the processing top, but there are also suggestions from me. The single speed is not sufficient at final speed, a gear would be higher for the pedal frequency, means a translation would have to be made. Deficit clearly the missing bike rack. Small improvement that this bike would do well !! -
Daniel
Convenient cycling, futuristic design and an eye catcher for every single Trip- nothing more to say! -
Rudy
Clear that with the V3 several minus points of my previous Cowboy V1 have been eliminated : better tires, mud-guards and clearly a better belt. I do miss the off-road mode, but I understand the decision to no longer offer this with the V3. -
Thomas
I made a few rides with the Cowboy 3 and absolutely enjoyed it. It runs smoothly, with and without using the engine, and looks pretty cool. There is only one thing I am disappointed about, I miss the offroad modus to enable electric support up to 30km/h. During my test ride, it was activated. And it was also one of my main reasons to buy the Cowboy 3. I hope it will be availiable again in the near future. -
Thomas
everything just fits together design optics and driving behavior -
Antonio
Great look, good battery but awful on the bumps which inevitably you come across in any city -
Hans
Pleased but still plenty room for improvements: While riding, the assistance feels very intuitive, which makes riding smooth, with enough room for exercise. I had some issues with the front disc brake (disc rub) and loose spokes on the rear wheel. Expected a more 'finished' product, including the off-road mode. The pedal assistance when starting could be faster as well. -
Matthias
Good bike! Minor points that can quite easily be forgiven: Tires and mudguards could be thinner. Saddle height quite complicate to adjust. Squeeking brakes. Would be handy to be able to charge the phone via the bikes battery. Would be good to be able to turn on lights without the phone directly with a button on the bike. -
Bruno
this bike is perfect but after having driven 50 km there is a mechanical noise at the rear wheel when I stop pedaling this noise is very disturbing! -
Guy
Love the design, the smooth ride - feels good to be a Cowboy, Yeehaw! -
Peter
Awesome bike, but in some cases on steeper roads I would wish for some more torque. Furthermore a way better integrated headlight would be an improvement because the one built in now is more a nice ambient light than a proper headlight. -
Philipp
Delayed delivery. Bike broke after a week and left me stranded in numerous occasions. No customers service to ring when I need urgent assistance -
Joerg
Riding a Cowboy feels like riding a normal bike with a strong wind behind you. It rides so natural, you won't notice that you are on an E-bike at all. And all this in absolute silence...I love it. -
Paul
Looks good, rides well. very intelligent. perfect for my daily commute and powerful enough to keep up with my wife (who loves triathlons) on rides at the weekend :) -
Stephan
I like to ride the bike very much. But there are some quality issues. The tubes a very bad and the assembly quality of the wheels is not very good (loose spokes and wobbling). It is also a problem to get local support to fix these things. -
Bram
Very pleased with the cowboy v3. No disadvantages found up until now. Really locking the bike when locked would improve it even more. Very responsive customer service. -
Sven
it is simply perfect -
Kristof
Offroad removed on the V3, otherwise 5 star. -
Thomas
+ super easy to use because no gear shifting is required + sleek look pleases the eye ^^ + quality build - motor stutters slightly during initial acceleration (only when i START driving, and only sometimes) -
Eric
The assistance is lacking when I go up hill -
Marc
Its not fast and strong enough, for people with handycap like copd, other bikes are much better. -
NXC
it would be wiser to increase the assistance to at least 30 km / h and especially to provide suspensions otherwise the style and application are very good -
Christian
My goal was to go to work without sweating. 100% done! -
Dieter
I just like it! -
Niels
Good Sturdy bike, would have been nice if the steeringwheel was adjustable for larger people -
Adam
Very elegant, easy to use, and quite silent. -
Roel
The quality of the bike is supreme and it simply looks fantastic, the brakes are really good, the carbon snare makes no sound at all. The acceleration is speedy and feels completely natural. Installation was a breeze, even for me with my two left hands. The app is clean and works easily. All in all this is the best and coolest bike I ever had -
Marijn
Fast, viable, enjoyable -
Alec
Great experience -
Anjo
The bike itself is great. I think that I have missed some accessories for the price of the bike: an adjustable Stem to adjust the bike to the body; a kickstand that can be fixed well; a phone mount because you need the phone to drive. -
Philippe
This bike is easy to use and really handful. The electric assistance is subtle and comes into effect whenever needed. This is still a bike...you still need to make a effort to ride...and that is something I like as well. And yes, it comes with a very nice design ! -
Nicolas
As expected, the Cowboy3 is perfectly adapted for urban cycling. It is a perfect combination of soft moving / pedaling with a powerful but yet discret electric assistance. Once you start riding.. you have to think about driving. Simple and smart. -
Hans
The Funktionalität and the Design are Great. I love it -
Brecht
A lot of problems with the crank, bike is back to factory at this moment -
Eugen
Nice -
Kim
I love how natural the bike feels. So smooth, yet powerful! -
Mitja
I'm missing the offroad mode. And I would like it if the brake lights illuminate evenly instead of flickering. More options for the app would be nice, too (e.g. possibility to adjust the brightness of the bike ligths). Besides these wishes I love riding the bike and its smooth support while riding. Thank you for the great work! -
Kaan
Every day the app is not working, which means I have to delete it from blue tooth and re install it. 😭 -
Frederik
Bike rides amazing, also for slow rides together with my daughter (which is often a cumbersome experience with other e-bikes). Only one complaint: some rides are not correctly registered, as a consequence even the odometer reading is incorrect! Hope this will be fixed soon. -
Simon
Brakes rubbing. -
Denis
Very nice ride experience. Design is a success autonomy is well managed ! connected services are a real plus ! all in all good work let's hope off road mode could be back with the v3 ! -
Rudi
Cowboy is light but solidly built, very elegant and stylish, price-performance ratio is quite good. -
Tom
That´s funny to bike -
Valentin
Because ist more than a bike... is lifestyle! -
Philip
It is exactly what I need for commuting. The security features are very valuable and I like the minimalist styling. -
Paris
The engine is a little too weak -
Valentin
Brake issues and lack of personalisation in the App. I'd love to have the possibility to switch to a manual mode to choose the level of electrical assistance -
Daniel
Smooth and precise cycling pleasure. Perfect for urban adventures. Easy to lock and unlock the battery. Almost silent cycling with no noise at all. -
Alexander
best and most beautiful bike for the city and a good price -
Gert
It's my first e-bike, and i really like the support when cycling, especially when starting to drive it really kicks in. Cycling is now much easier for me. -
Nico
Simple clean Design. Worthy materials. Nice service. Great concept. -
Tim
Well designed bike. Light enough to be carried up stairs. No nonsense. Needs some customization to fit my needs, though. Caution: The paint is very sensitive. -
Frank
The Bike was damaged by arrival. A spoke was broken and the rear wheel had a strong imbalance. I returned the Bike and canceled my order. Very disappointing experience. -
Mike
Great when the the motor assistance works, not so good when the motor acts as a brake and slows progress (Software issue) -
Edwin
Original model and concept and veruit beautiful design -
Gregor
Great minimalist bicycle! It‘s fun to ride... -
Stefan
The bike's design is so beautiful you'd rather stall it in your living room in stead of in the garage. It rides like a razor blade and despite the battery support is limited to 25 km/h you can very easily ride (much) faster than that, since it is rather light compared with other e-bikes, and probably also because of the overall quality of the parts. -
Christian
Great looking bike, which is fun to ride. Very simple to use without gears, still gives good power support both on flat roads and uphill. Appreciate that the battery is removable. Only negative comment would be that you need to open the app to turn on the lights.. -
Ravinder
Well designed, easy to use and effortless ride -
Štěpán
The bike is nice and rides quite well. But I have a few reservations - it would be great to be able to turn on engine assistance even above 25 km / h. I'm also having trouble unlocking the bike. Even though I'm standing by him, in 100% of cases I have to disconnect, forget and pair the bike again on the iPhone in the Bluetooth settings. I use the current version of the application on my phone, but there are still problems with it. It's pretty annoying. -
Luk
Once a Cowboy...always a Cowboy ! -
Gobi
The looks, the intelligent power assistance .. like driving an automatic, the removable battery and the app features, the app based help and service .. oh! And the looks -
Frits
Great bike with excellent software. Beatiful design for me in the colors grey and black. After almost a month and 500 kilometers no complains at all -
Herman
Easy quick and beautifull -
Armin
Great ride, very stylish, ideal for the city -
David
Love the design but the brakes squakes. Led light in front doesn't give light -
David
Love the design -
Alexis
I love the bike. I love riding it. But the brakes are still noising plus the tyres are almost flat. Could I get new ones please? -
Julien
Really cool sensation. But the bike is quiet fragile. The wheels are already slighlty buckled even with a care use. Really noisy, pedal cracking and the wheel. I make 50 km with it a day. No probs with hills and long distances. The assist is really usefull despite the fact it make you slow down when you’re over 25km/h. It would have been great it disconnected the assistance instead of slow down the bike. -
Jeu
The cowboy e-bike has great pedal assistance! -
Philip
Great ride, but seat and handles are too hard. -
Stephane
Great All-round bike. -
Riccardo
the bike is truly smart and continuously improves through updates. I would like to have more control about how much assistance I get -
Matthieu
Removable battery and design -
Aljoscha
Just pure -
Gilles
Ride precision: 😍 Comfort: 🦾 Build quality: 👍 Electric engine: I would appreciate a bit more power, and a smoother startup Overall Concept: 💯 Other: cowboy v3 has a smaller crankset which leads to smaller top speed (<40kph) i would prefer the v2 bigger one -
Sven
Beautiful bike but in my case I am experiencing two issues. A) it constantly looses the connection to my iPhone X so that every single time I want to ride It I would need to reconnect B) the front break makes an annoying noise -
Bill
Perfect bike for multiple use, currently on an 1100 km road trip and acting perfect. -
Sascha
The Cowboy rides super comfortable and looks really good! -
Peter
Bike is perfect! App is good, you have you open thé app tot unlock the bike. The offroad modus is lacking. -
Richard
Stylish and performant. -
Nicolas
It's a great and fast bike with very much power...it's great fun to ride the Cowboy3- also with heavy backpacks. -
Yves
comfortable ride and easy going -
Diederick
Awesome looking bike. It drives as awesome as it looks. -
David
Ease of use. Solid bike. Great design and exceptionnal look. The app is excellent and the GPS system a nice surprise: it shows bike-friendly roads. The SAV is somewhat less efficient but the bike overcomes it. -
Tim
No off Road Modus, Only Single Speed -
Geras
Nice looking city-bike. If you like suspencion, comfort and touring bikes it may be a bit hard for you. The service provided by cowboy is great. -
Sascha
The v3 is an awesome bike. Driving it feels like beeing 16 year young again and my legs have 3 times the strength. Because the driving assistant is performing perfectly. -
Maurice
Smooth ride, the torque sensor is simply amazing -
Justin
It is my first bike since twenty years. I really enjoy cycling to work with my cowboy. -
Thomas
Left foot pedal axle is making ‚crack‘ noises I shall document by a movie for substitution which is a challenge for me alone. And the bike had a Bluetooth connection problem, which support solved quickly -
Olaf
Just love it..... geels great to around the city, almost silent -
Frederic
Simplicity of usage, state of the art design -
Hugo
Modern concept Nice look Practical: no gear just push the pedals Remark: There should be a USB slot on the battery to load the smartphone tracking app -
Hendrik
Issues: Flickering front light, wheels not true, rear brake extremely noisy. Motor noisy when kicking in. -
Steve
The bike is amazing in how it gives you support when riding. Had an issue with the battery after 2 weeks and thx to the help of the support team, i got a new battery a week later and problem was solved. To me it's not just the bike, but the help from the support team and the online community that makes this a unique experience !!! -
Steven
When off-road is available on v3 it would be better -
Georges
the Cowboy bike has very fast reactions which favours an intuitive and terribly pleasant ride. -
Gabriel
First of all, the bike is really beautiful ! I can see while riding the streets how people curiously look at it. Secondly, the thrill and feeling while riding is unique. Moreover, it feels like a high-end tech product with a cool app some nice features attached to it like auto-unlock. -
Ruben
Amazing bike! Great assistance, wonderful take-off! Beautiful design! -
Flo
Great flow! made me rediscover my own city. Make sure to be charged when riding, and lock your bike safely. -
Christian
I am fully satisfied with my purchase -
Olivier
Really nice looking and easy to use bike. My only complaints would be that the tires would have benefited of being less slick for driving in slippery conditions. -
Helene
This bike is not like any other bike. It is sporty and young and drives like a Ferrari. -
Martijn
Good support when cycling, amazing design -
Jan
This bike is extremely comfortable to ride, I only had some issues with the rear wheel, but this was replaced without problems. -
Carsten
Amazing Bike, a ride is always a joubry -
Daniel
I love the bike. But somethings aren't cool. Like the quality of the built-in parts. And after the new update the support of the e engine don't work properly -
Bart
Great bike, eye catcher, comfortable cycling without the gear shifting. New firmware update of auto-lock/unlock is a practical feature. It’s a pleasure to cycle with it! -
Martin
Cool Bike -
Henk
Good looks,great riding and smoooth riding too! -
René
it's just going great -
HJ
An Incredibly intuitive electrical support when riding the Cowboy. Makes me want to ride the Cowboy every day to explore new places I wouldn't normally go without a bike. -
Hans
The Bike for the right Reason & Season! The Cowboy is what I expected it to be. It rides so smooth. The motor supports the riding perfectly. Its feeling is just the way it supposed to be. Solid, stable, fast and relaxed. As always there's room for improvements. But with Cowboy's Urban design and performance they hit the right spot. Its a great hommage to the in Belgium originated comic of the Cowboy "Lucky Luke". The edition "Lucky Luke and the Steel horse" should be in the package ;-) -
Deni
Stylish, fast and furious -
Justin
Rides like a dream -
Laurent
The Cowboy has a very attractive design and is very affordable. -
Steven
The engine supports a bit bumpy but supports you very well when driving. There is room for improvement. Unfortunately I had to replace My battery once. The design of the cowboy is awesome. -
Philipp
Perfect for the city -
Rolf
Its the best (E)bike I ever had. The pedal assistence is excellent! -
Jasper
I like that there are no buttons. Natural feeling when riding the bike. I like the removable battery. -
Gunnar
small thinks -
Andrei
Please, let V2 owners to buy and mount mudguards from V3. V2 short ones are useless -
Véro
Very good bike, easy. Problem to connect with some mobile but solved. Very happy to bike -
Jens
Cowboy 2: Off-road-Mode -
Jaak
Hi all, this bike is just great. Already clocked 600 km in 4 weeks. Occasionally using my classical bike makes you really appreciate the Cowboy luxury... Also, when touring attracting attention is nice as well.. As a comment, allowing to change heigth of steering bar would be a plus. -
Oliver
The bike is great, but not perfect yet, I had 4 updates for the app and the bike within 4 weeks. In the beginning it didn't track my rides - the updates solved this. The bike rode very smooth for about 250 km, almost like sailing - since then it makes some funny noise when I step into the pedals ... not very loud, but strange ... I'm pretty sure we will solve the issue on time. Battery range is very good - I go 33 km a day - lights turned on on "dim" and it lasts 2,5 days ... almost 3 but to be on the safe side I charge up every 2nd day. Support is great! They are working with me on the issue and are extremley friendly and heplful. Would I buy the Cowboy again? YES! -
Alex
Brake light does not function☹️ -
Peter
Beautiful and smooth. It is so easy to ride and very quiet. I use it to go downtown (5km, 100m hight difference). It works better than expected even without gear shift. -
Jonas
Do no buy this bike!! I have bought this bike out of convenience as cowboy told me this was a bike that would rarely break down or need maintenance. This far (the bike is one year old): I have had 5 flat tires (even after the additional 'protection' that cowboy proudly shows around was installed), 2 pairs of mud guards simply broken off and one electronical problem with the app that caused my bike not to start. On top of this all, the bike that was delivered to me was not the same as the bike that was shown to me in the test-ride (it missed a stem on the handlebar that I had to install myself. This was an additional cost of around 100 EUR). -
Michael
Because it not only looks great, but can also be ridden like a bike. -
Thomas
Cool to Ride -
Jürgen
It is well balanced and you really feel the thrill of speed. It is like fast biking. -
David
+ nice design excellent motor support its fun to ride it. - flat tires (twice within the first 100 km) not working app (once failed to start the bike after work) bike is somehow poor equipment (e.g. no kickstand) -
Jan
Bad delivery, I can’t unlock my bike. -
T
clean design & a powerful bike...simply love it! -
Peter
The cowboy bike is fun, the engine helps so that you always have the feeling of riding a bike, not a moped. However, there is one major nuisance, the tires. They convey insecurity as soon as it gets wet or a bit sandy. But the worst thing is, the tiniest piece of glass will cause a flat tire. I've already had to push the cowboy bike for an hour twice. -
Marco
It rides really great and the support is perfect, no gears which is really great. -
Jose
The bike is a very nicely designed piece of kit. I love the seamless operation, no modes, no gears, just pedal and it goes the way you expect, lovely! That being said I was slightly disappointed with the fit and finish. Nothing major, but for example both brake calipers were misaligned and rubbing, and almost every single bolt on the bike was not tightened correctly (even the bottom bracket!), making the ride noisy and potentially dangerous. I could dig up the torque spec for all those bolts and fix it myself. Except a weird "click" on the left pedal when I stand out of the saddle and push hard... but I'm starting to think that is because the drive train is not designed to be pushed hard like that. It's a little bit weird that mudguards and kickstand are not included when competitors at similar price point have them, but they are not that expensive to buy and it was not a big problem for me to fit them myself. The app works and feels great, it does what it must without a fuss, exactly what I had hoped. The bike uses standard component, so I'm in the process of customizing it with my own pedals, tires, handlebars, stem, saddle... that's the main reason I went for Cowboy, the ability to swap components and customize it to my needs and taste. The only thing that I find missing is a less restrictive speed limit mode. When I'm on my road bike I can pedal 35-40kmh on flat, smooth roads. I would love if the "off-road" mode would give me assistance up to 35kmh when I'm not on public roads like some competitors do, 30kmh feels a tad slow when on a long straight road without other traffic. -
Olaf
Best performance and benefit for ebike in this price range. -
Michele
Very excellent bike but very unsatisfied service -
Alexander
To ride the bike is very gently. It‘s fun. The bike is puristic and has everything an E-Bike needs. -
Guus
Battery only lasts 50kms -
Niel
Very smooth ride and amazing look. Couldn't be happier with my purchase -
Alexandre
Design and technology. Easy to ride -
David
It's an e-bike without being an e-bike. -
Kristof
Very nice acceleration and price vs value. A very sleek and sportive bike that is probably less a good match for people preferring a more straight sit -
Ilian
Because it is very easy to use, simple but beautiful design and fun to drive with -
Benoit
Perfect electric assistance -
Ronald
The Cowboy is a bike with a beautiful design. Starting a ride there is a perfect acceleration to a perfect speed (V2). The only thing is that the connectivity with the phone is not always great. -
Olaf
In general the bike is great fun. However, I live in a city that is quite hilly with hills as steep as 15-18%. The "normal" eBikes everyone has here (MTB with 24 gears and a Bosch motor) are rushing by when I am on one of the steep hills. I had test rides in areas that are far up on the hills (where the richer people live) but they don't buy the Cowboy because it is very hard to get up there with a Cowboy. The KTM or Cube is a lot easier. Having that said, I love the feeling on the Cowboy and I love cruising through the city with it. However, to get up to the mountain I am using my cheap old MTB eBike with a Bafang motor because it is so much easier to get up there. For my city you would at least 2 gears. -
Christian
Easy and fast from A to B! -
Pieter
Easy to ride and nice looking bike -
Sybren
Great bike, great design but still some issues with the software. Very happy with the design and I can get my range up to 80km which is perfect. -
Alain
Top Bike,Top Service! -
Günther
It is all about ... good vibrations... -
Lewin
Feedback after 1.060km : POSITIVE: Awesome design, rides great for my size (184cm), fairly responsive customer service (I had to contact them quite often), great battery capacity, easy to remove battery, love the bike, BUT: NEGATIVE: many technical problems! Rear wheel doesn‘t spin (wheel bearing broken), bottom bracket broken, crank arm keeps falling off and already had to be replaced 2x, rim tape is loose and therefore wheel doesn‘t spin properly,... OVERALL: for me between 3-4 star rating. If the technical problems are solved, this is a 5* bike! -
Andy
Wanted a bike to use on the streets of London and it is perfect and tons of fun. Great off the blocks at the lights and sharp brakes. Had a problem with the tyres (two flats in first four days) and the customer service was very responsive (by the App) and two new tyres arrived a few days later. Brilliant bike, great price, best looking bike on the road, love it. -
Bert
Am in love with my bike, I always want to be together. -
Michael
The bike now accompanies me every day. It rides well and is fun to tour with this bike. I was missing the bike stand, but I added it later. Unfortunately, the front brake squeals. Hopefully I'll be able to fix that. -
Oliver
ITS VERY GOOD SE BIKE -
uJan
No nonsense you get What you pais for -
Christoph
What I like: - onboarding was a great experience - value for money is very good - overall joy of riding - good acceleration - completely silent - no issues, 100% satisfaction -
Gianfranco
I am very impressed, it's better + cooler than expected. The battery lasts approx. 70 Km, the speed-up is impressive, no sound when you ride the bike, unfortunatly I had to wait verry long for the mud guards, but they'll arrive soon. I like the recommendations for add-ons for the bike, missing some specific ones that I'd recommend for Germany: LightSKIN Handle bar with integrated LED light with StVZO allowence and add ons from KOKOX: mobile phone holder and the stand, perfect designed for the cowboy 2019! All in all very happy with the bike (for the moment😉)! -
Andy
Just Great -
Julien
Close to perfect : cool design, nothing to worry about when you ride, cool features,... If I had a negative aspect to tell, it would be the difficulties you can have when you do big climbs (straighter than usual roads) but I knew it when I bought it so.. 5 stars on 5 ! -
Wout
fits perfectly my needs for short comfortable commuting -
Ian@ourthing.london
If I did not find the cowboy bike I don’t think I would be riding it’s effortless to pedal gets me to work in 15 minutes instead of the train 30 minutes and that’s it and I just like riding it for no good reason other than pure pleasure when I get a new bike it will be the 3 Thanks Ian peters -
Nick
It’s a joy to ride. Gives just the right amount of assistance when you need it, so you still get some good exercise. -
Michael
Perfect Speed Perfect Look Perfekt black Perfect Sound ( you hear nothing from the motor) Perfect Size Perfect E-Bike ( It even doesnt Look Like one? -
Guillaume
Good looking and fast -
Marc
I’m very happy with my Cowboy. -
Eric
Style and coolness -
Dirk
The start is very powerful and is a lot of fun. All gradients up to 10% are easy to master. Only the Uni frame size. At 1.89m the frame is almost too small. A bike rack should be included ex works, otherwise everything is fine. -
Franz
Silent bike, easy to handle, simple and pure riding. Only battery performance in contrast to size could be better. -
Bart
Stil no mudguards arrived -
Alex
Lovely design Believe it or not i just performed more than 150km with one battery charge😎 -
William
Great bike! Simple, connected and well designed, it works like magic! I love riding in Paris and passing the other e-bikes effortless. -
Danny
Cowboy - the - the best means of transport for the daily ride to work - offers the most fun on trips through the city - is stylish and cool. One could improve the quality of the brakes, the drive belt and what is missing are matching accessories that can be ordered directly with the bike if desired. -
Olaf
It is ok -
Jürgen
Excellence in design, clear website, convincing trial run. Pleasant ride experience, always with tail wind, without changing gears. Unfortunately additional assembly of mudgards and bicycle rack turned out to be difficult. Squealing brakes. -
Uwe
Normal -
Johan
Only after 30 days a solution for a technical issue -
Fabrice
Design, light, ergonomic -
Michael
The style and driving is so convenient -
Romain
Super simple to use, great quality, everything that you need and amazing customer service !!! -
Richard
It's almost perfect i miss the usb charger -
Alejandro
Some technical problems -
Ferdinand
Great bike -
Jacob
Nice sleek bike, takes off an estimated 80% of the effort. For the city it’s absolutely perfect and looks fantastic, the app is really useful. The bike struggles when climbing steeper hills. -
Maximilian
It’s a good bike and if it would have suspension it would be great -
Antoine
Beautiful...just perfect -
Marc-Stephen
The Cowboy bike is great but mine is making clicking noise from the pedal crank (or in this area). Did contact support several times, lubricated the belt with soap,... but all did not help so far. I just want to love my Cowboy and riding on it but the clicking noise, this is not possible. -
Pedro
Great bike, fun to ride. Great acceleration, beautiful design. -
Klaus
Great Bike Mud guard on the rear wheel stays not in position Missing screw threads for bottle holder or bike lock Missing USB port Improve front light - should be brighter, include a reflector and should change direction in curves -
Henri
The coolest and best bike one can buy. Minimalistic, with a great App and even better customer support. -
Christiano
I was never a big fan of pedelecs because I grew up with normal bikes and always viewed the ebikes as something for sissies. Then I saw the cowboy and fell in love because I appreciate good design. When I was allowed to drive it, all my great expectations were met: it drives comfortably, very direct and just looks fantastic & minimalistic. The app control is at its finest and very reliable. I love it! -
Stefan
The perfect bike to go to work -
Martin
It's perfect -
Joerg
mega cool design, very good handling, engine very efficient, -
Stephan
It rides amazingly well and I've never missed shifting gears (something I was a bit concerned about when I ordered it). I'm always the fastest cyclist on the road :D -
Ralf
the cowboy drives fantastic. only the range is in need of improvement. -
Stefan
I like the bike very much, great performance great design. I ordered the cowboy 2 a few weeks before the release of cowboy 3 and nobody told me. That was a bit disappointing to me. -
Christian
The frame is too small for a tall guy like me (195cm). Please consider a Cowboy XL version. -
Reinhard
It is very well balanced, the big tires make it quite comfortable and the engine support is superb. The criticism I have, though, is the App which has bugs all the time so far. It is the perfect bike for flat cities. For holly ones or trips into the countryside an option with gears would be helpful -
Ferdy
Fabulous bike.....just ride it.. -
Sven
Convenient and simple -
Björn
It is fun -
Peter
I like my bike very much. It is easy to use, very stable, agile and the drive responds reliably. It makes a lot of fun. The weak point are the brakes. The rear brake squeaks a little bit and i don‘t know the reason. Overall the brakes don‘t make a good impression. But otherwise just great. 👍👍👍 -
Florian
My first bike was changed due to a bad/unpolished weld at the fork. The exchange bike came within two and a half weeks which is Great. Unfortunately it has some tiny scrathes, at least two due to bad packaging (the left brake handle scratched the frame). The worst: the right brake handle clatters which is annoying when riding. The stupidity: the first bike was Perfect except for the weld. Beyond the quality Problems: riding the Cowboy is fun! But you should definitely improve the quality inspection and the Overall quality (e.g. Brakes). -
Nico
No chain, no gears, easy to ride with an other steerstem (to sit a bit more straight) -
Frank
Exactly as expected. No, better. Each ride is a joy. It is swift, nimble and a great experience to drive. Everything above the central bar is to be replaced by better components, but that I knew upfront and was taken into account in the selection process. Saddle could be a bit better standard. An adjustable stern should also be default. First things almost all cowboy owners replace. A shame from ecological and convenience standpoint ( how much carbon would that represent?). A dedicated set of accessories matching the bike's design would be more then welcome. Nevertheless, the best money can buy now. Txs for the good work! Frank -
Detlef
All features are as offered and expected, it does what I need in addition to my hardtail Mountainbike. -
Kevin
The perfect bike for the city. -
Torsten
I love the smooth acceleration and the overall style of the cowboy. Nevertheless a little suspension for the front wheel and/or the saddle would be a nice option for the future. -
Dirk
Great looks and design. Perfect acceleration to maximum speed or any lower or higher speed 😉 Easy to ride and rather lightweight. Great grip and handling. -
Gilles
Works really good -
Carsten
The bike is fine but delivery is after nearly 3 months not completed. Very sad. -
Anthony
The bike drives really quiet, and that I can appreciate a lot. For the rest, the battery life is good and the amount off power it gives is more then enough to drive you up the famous Kwaremont (Ronde Van Vlaanderen) So thank you. -
Bruno
Every time you hop on the bike, a smile from ear to ear appears on your face! -
Sacha
I was very enthusiastic when I got the Cowboy, cool design, easy to use and reload the battery etc. But you have a big technical issue : everytime when there is a small shock - for whatever reason, the motor assistance stops working ! This is very annoying as it happens at almost every ride. I am considering to give it back ! -
Frank
very nice bike - -
Sascha
the bike reduced to the essetials, and of course black -
Nico
Very smart, user-friendly and very smooth cycling -
Ditery
Good design, fun to ride, easy to handle -
Jasper
It makes you feel like superman. Fast, smooth and powerful. -
Frank
No lie: it really is a smooth ride! It is great fun. If you would add an USB port to load mobile devices it would be even better! -
Lennart
Style, engine -
Andreas
amazing design and a good level of comfort -
Martin
Very robust and simple design. Integrated lights and exchangeable akku. And on top no hassle with gear system. -
Martin
a fantastic, smooth cycling e-bike. beautiful design! -
Helmuth
because it's simple, thoughtful, and fantastic -
Chris
It's easy and fun to ride -
Thierry
Amazing experience -
Alex
Excellent riding experience -
Hector
I got my cowboy bike already for couple of months and I’m very satisfied with it. Well recommended -
Jan
I like the design and the good and fast service! -
Stefan
Different frame sizes would be highly appreciated to ensure better fitting -
Jörg
1.300Km done with the bike. Every day it‘s a lot of fun, like the first day. The riding is very smooth, but also powerful. The integrated lights are a nice gimmick. -
Oliver
Great cycling experience - fun to ride... -
Kurt
I was not convinced about an eBike but I learned that this a very convenient way to travel short distances. The Cowboy is really great to bike with: its shape is nice, it looks just waw!, the connection with the app is up to date. I'm always looking forward when I can ride my Cowboy. -
Martin
perfect bike to ride to work with -
Patrick
The bike is perfect for the city if you dont need to ride on cobbled streets...every minor issue so far could be quickly solved with the help of the Support-Team! -
Mirjam
Great design, good service, agile, lightweight bike with no frills -
Oliver
The bike is really nice, the support is too inflexible and simple: Waiting for a bike around 2 month and trying to change it on day of arrival to the new model would need again 2 month...the summer would be over! -
Sven
to a minimum reduced bike. Very Good -
Philippe
really good looking bike, very stylish, with clever enginerring, love the torque at low speed In addition, thanks a lot to the team for solving logitics issue created by others ! really effective -
Vesa
The bike is stylish and works well. However, all accessories need to be bought and installed separately. Unfortunately, the front wheel is too close to the pedals and there is too little space for a mudguard. In addition, you tend to hit the wheel with your feet when turning. -
Harun
it is a lot of fun driving through the city with the cowboy -
Thomas
The bike is easy to handle, very silent, light and cool. -
Patrick
Rides like a horse, fast and comfortable. -
Julian
Great bike that's both well engineered and stylish! -
Thomas
Beautiful design, steady on the road, very smooth riding. I simply love my Cowboy! -
Erwin
Great minimalistic design, nice materials, very light, sporty, accellerates like a proverbial rocket and takes what I don’t like about riding a bike out of the equasion.., bridges and headwind. Finally, to top it off, it’s an e-bike with ample range! -
Hans
Very good ebike for commuting in good weather. I travel 2x 32km a day and the sit position is comfortable. I thought that riding with an ebike was not sportive, but it is a real workout - it's like normal biking, but at a higher speed. -
Niko
Awesome design, great functionality -
Matthias
Great quality -
Thomas
Everything works great, great workmanship, the app works and the bike rides perfectly. I would like Cowboy to sell more accessories directly and I don't have to take a detour through other shops. -
Alain
Cool design, easy to use and maintain e-bike -
Daniel
Great Bike -
Thibaud
Had to change brake pads right out of the box because of squeezing and misalignment... besides that it’s a great bike -
Jörg
Looks good, electric drive feels good ond goes very smoothely. But the handlebars should be higher or adjustable and the brakes are noisy. All in all a very good bike! -
Carsten
Great bike for commuting. -
Thomas
Amazing Bike i love to Drive it each single Day. Sometimes but just sometimes i would like to have a Power Button 😋 -
Luc
My Cowboy 2 not only looks great, but it is a pleasure riding it! Its quick acceleration and hassle-free riding experience (no shifting gears manually) are my two favorite features. GPS tracking is something I hope I will never really need, but it's reassuring to know it is there. This is definitely the e-bike that made me go for my first e-bike. And it's Belgian! -
Anouk
Quality of riding Design -
Matjaž
Looked interesting...until I got it...soooo impressed -
Nicolas
Awesome technology, smoothness of the drive. Only watch out after 1 month : coating is already unevenly changing. Hopefully it will be limited. -
Jörn
It is smooth to ride and stylish -
Lucas
I think the bike is great. It is a great new and bold concept. The details are wonderfully crafted. It has a great driving comfort, and getting rid of unnecessary gadgets on the bike is great. However some minor improvements could be done. As i hade a huge accident because of the slippery tires i think changing them is essential. A longer axis in the back would be great because it gives you the possibility to add a bicycle trailer coupling. If the bike could physically lock the back wheel (eg blocking the motor) through the app, that would be an amazing feature when you just jump off the bike to buy a coffee to go. Also a manual on/of switch for the motor would be great. I had the problem couple of times that my phone ran out of battery while shopping, and i couldn’t use the motor on the way back because of that. -
Torsten
I Love this bicycle because it looks very good and I love off-road Modus as well. Nice looking Beast -
Raul
Game changer for those needing assistance riding, the Cowboy is an all-rounder. Feature rich, with access to updates. Strongly recommend the bike to anyone thinking to get one. Nice job Cowboy team :) -
Gil
It’s not often you get chased down the street and asked what it is you’re riding -
Oliver
Great electric bike with cool design and detachable battery -
Bernd
I really love to ride my cowboy in the city and use it as often as possible. To adjust it a bit, I changed the stern to an adjustable one and exchanged the saddle to fit better. What I'm missing is to unlock and lock the bike with my Apple watch. The iPhones battery can run empty quickly when using it during a longer ride and the watch can be my rescue item then to turn the bike on -
Christian
It would be good if the front light would not just be a defuse light and usable as real headlight. -
Markus
I am happy to an owner of the v2,using the off-road mode. -
Mario
Perfect bike for the city. Charging the battery when using the breaks would be five stars -
Filip
It’s a great fun and gaat bike to ride -
Michael
Distance should be around 120km and a i would appreciate a better saddle. But over all i am very please and i also was aware of max distance 70km. So complaints are only suggestions for a perfect solution. You are presently very near to perfect. -
Wouter
Great driving experience. Smooth and powerfully, perfect combination -
Mustapha
Super -
Werner
Cowboy is exactly what I looked for, just pedal and ride. Even without support it's a nice bike to ride. However, I wouldn't just label him as a city bike, love to do longer sporty trips. -
Arne
Beautiful bike and good customer support. -
Michael
The best electric bike I've tried. Lightweight and with a removable battery makes it ideal for city folk like me who have to carry it up and down stairs daily. The design is great and it's a lively/sporty ride without feeling too over assisted. -
David
Very happy about the bike, the feeling when you're driving. You don't realize you on an electric bike. The only issue is about the adjustments to be done after you received it, some issues with brakes, tyres and now the pedals. Great support team. -
Philippe
Works like a charm, beautiful to look at and fun to ride each time I get on it. -
Gregor
Design and functionality overall very good, but initial problems with speed and engine -
Lars
It’s gorgeous, comfortable, good to ride, easy to handle, fast, light, long lasting battery and good quality -
Jens
Because -
Bart
looks great and feels very natural -
Gunther
easy and good -
Lionel
Amazing experience from order to usage -
Pierre-Hugues
When it works it is a super bike, the electrical assistance is well defined allowing a lot of fun when ridding. But unfortunately after three weeks I have no assistance anymore, the after sale seems working quite well but it has not yet been fixed. Wait and see -
Christoph
App is not saving rides in the history -
Jan
Very smart bike, but sometimes I doubt if it doesn’t need some tuning -
Pierre
fun, dynamic and the look -
Cyril
After one month use I can say I really love this bike :) works perfectly as reviewed, Motor is smooth and powerful enough to go to work without any sweat. I love the design and quality. Thanks Cowboy ! -
Alexander
Great bike, excellent acceleration , fun to ride ... I was warned but still ...steering stem to low for me (190 cm) . Meanwhile bought a new BBB stem for more comfort. Tires are indeed 'fragile' . Too bad the announcement for Cowboy v3 was just 'moments' after my purchase of my Cowboy v2. If I were aware of v3 , I might have waited a couple of weeks. -
Daniel
I think the bike is fantastic, however, it is a hard ride and the battery life is less than I expected (although I do have it on the off-road set as my journey is all cycle paths), nonetheless, every time I use it, I still arrive at work with a big grin on my face ! -
Holger
perfect range , stylish, lightweight -
Glen
My Cowboy is awesome. It gets me anywhere I want to go, faster and less tired. Only downside is when you need to go uphill when your battery is dead, it is really hard due to the gear being too high. Also you don't want to pedal too hard to go from 0 to 25, just let the bike do its thing or it'll make this loud cracking sound. -
Steven
Fantastic bike. Unfortunately, a technical defect has occurred. The bicycle "pulls": There is no constant support, I feel the bike pulling at times and holding back at other times. This is difficult and dangerous at the same time. Hopefully this can be solved quickly via the helpdesk. For the rest: fantastic design and driving pleasure. -
Nico
Top bike -
heidi
Since 4 weeks I do my daily trip to work by bike (18 km one way) I just need 10‘ longer then by car, no parking place search and cost and with a smile on my face!!!!! -
Sergi
Eye catcher, easy to ride -
Steve
It’s sexy, silent, fast and Belgian... -
Dirk
The bike fits like a glove. It reacts like an Alfa Romeo and riding it, I feel like a viking! The only thing that's hard is the saddle... -
Etienne
It is a Wonderfull bike a pleasure to ride -
Jerome
A real tool for replacing your car in a city context -
Charles
Amazing smooth feeling in the streets of Brussels and super efficient battery!! -
Tasos
very good bike with a few hiccups (crank noise, tyres) -
Matthias
An ebike with this outstanding design is a fun to ride with. For the next versions I would focus on, as it is a city bike, having a smoother ride on cobblestones. -
Tycho
Very nice ebike. It has a beautiful design and it is really fun to use it. A few remarks however... The brakes are (too) loud and the average distance you can do with a full battery could be better. -
Oliver
Battery can be removed and charged separately. Stylish design and lightweight. -
Sven
The bike has a beautiful minimalistic design and it rides very smooth. I love it. BXL arrive!! -
Manfred
cool, urban, only the most necessary -
Lukas
The bike is Good for Asphalt streets, but not so good for contryside -
Bas
I fell immediately in love with the design! It just looks way better than competitors. Riding the bike is great, especially in the off-road mode. The bike is really solid and strong, no clearance between the moving parts. Also thumbs up for the Customer Service! They really helped me out with some issues, a big plus!! Special thanks to Quentin. I saw a lot of comments about the tyres, but the current quality is perfect. And hey, you can even get a flat one with a giant mining truck ;-) And the bike is just cool, I receive a lot of compliments. Oh and wait, I'd call the Cowboy a countrurban bike rather than urban, it rides perfectly outside the city too! There are also some minor things. Such as the battery, which is already under 50% after 25kms. The paint isn't quite strong and I have some problems with the motor, which slightly shocks, but we're working on that, as well as a ticking sound in the bottom bracket. But...long story short, I'm a big fan of the bike! -
Marco
it's a very nice bike and it drives perfekt -
Niklas
It’s a sporty bike -
Andreas
Ease of use, simple and effective. Brilliant design and straight functionality. -
Dave
Best looking and biking e-bike there is, bij far! I’m so proud to be a Cowboy! -
Heinz
Absolute cool bike, very very stylish, it’s really easy to go with, no gear handling, TOP .... Only going with low (>20%) or without battery is really hard and uphill not possible, there‘s no „free running“ ..... But in summary VERY BIG LIKE! -
Jean-Marie
This is really a great bike for driving to work every day, especially if the drive is a bit longer. It supports perfectly and makes driving up a hill, or against wind a breeze. My only gripe would be that the brakes needed adjustment right away, maybe due to the installation of the mudguards. I still have to figure out the adjustment of the brakes, since I am new to the whole disk brake thing and the recommended service-store nearby didn’t do such a good job at it. I also would like to mention that the lacquer is very nice as it is delicate, but this seems to be a well known issue. Nevertheless, I would absolutely recommend this bike for daily commute etc. It puts the fun back in these routines. -
Lars
comfortable, fast, stylish -
Alexander
very good setup for all situations... ...still get a smile when it kick me forward.. -
Grigory
Great bike, joy to ride! -
Kay
Clean , easy , nice look -
Dimitri
Great bicycle! -
Thomas
Perfect and very smooth pedaling assistance in all situtions. A very agile bike. -
Carlo
Easy riding. Excellent for Those Brussels hills. -
Rob
Easy,no gadgets, amazing ride. -
Simon
I love the bike and it is built beautifully. Easy to ride and the motor kicks in smoothly. The problem is the battery which basically dies at 15% charge - meaning its range is significantly less than they advertise -
Brian
My Cowboy is a stylish, fun way to get about town and go a bit beyond! -
Jan
Cool design, modern draft, innovative stimulation -
Olivier
Great, simple, fast, light, well-designed e-bike. -
Xavier
Very nice design, very smooth and pleasant to ride; some additional equipment/options (kickstand, integrated lock; rear rack; leather handles; higher handle) would be welcome to make it more functional in the city -
Clément
Great bike, pure design and smooth ride ! -
Manuel
Great look....Amazing urban bike..Cowboy team 200% dedicated of customers satisfaction.. LOVE IT.. -
Michael
The Cowboy is an absolutely awesome e-bike. Lightweight, compact, fast, silent, agile and as a bonus: sexy as hell! -
Erhard
Very fine citybike - but why did you spare a USB-socket for the phone?? -
Marc
Very good bike, gives you support in an intuitive way when you need it. The only thing I miss is a kick stand so the bike can stand on its own. -
Alexander
Nice bike, looks good, rides well. Tyres are too thin - prone to punctures. Especially if you're using it to commute this is super irritating. Seems to be form over function. -
Jos
design, simplicity, easy and a pleasure to drive... -
Basim
It‘s very stylish. Has a good size. The E-power is softly but enough. Even my home hill is taken easyly. I love it -
Andrew
From the moment I received the bike the quality shone through. Loved the I’m a Cowboy introduction on the box and the intuitive design of all the parts. It feels like I’m a stealth rider especially at night and it’s a bit naughty of me to whistle past slower pedallers and take them by surprise with the speed at which I travel. Also love to read speed signs usually indicating 30km/h as I fly by 😉👏🤠🤠 -
Nicolas
Great design Good ergonomy Ample battery life Very good urban bike and acceptable on mild off-road tracks -
Jeroen
Great bike - almost immediately ready to use upon delivery, only requires a few actions to be done - very intuitive usage and driving - very easy to use app - and even when you run out of battery, which takes a while, you can still easily drive it as a normal bike. -
David
It's just fun! -
Peter
The bikes makes a lot of fun. I would like to have a 45 km/h version. It is possible? -
Victor
It’s well designed and I like the simplicity yet it has advanced tech. The bike is kept really clean that’s what I like most. -
Wolfram
Its a perfect concept for a city bike - the support of the electric system is always smooth, sufficient and like a secret ghost in your back. For me the best solution to combine classic attitudes with high tech of an electric engine. Design? Brilliant - could be from this famous Californian Smartphone company... everything on a high level - finish, look and feel, function, usability... i love this bike! -
Walter
Cool naked bike *****. Expected a little bit more power even with less battery capacity would be acceptable***. Phone battery goes very fast down when staying connected***. -
Romain
Top -
Ray
Great bike, battery lasts as advertised if not better. Only problem with the bike are the brakes. They squeal like a pig. Almost do not need a bell. -
Celine
This bike is like the iPhone of all e-bikes. From the easy website check out to the packaging it comes in to the easy manual instructions .. this bike had the full experience. The design of this bike is super sleek and I love the built in lights! It’s very easy to use: just unlock it via your phone and the bike is ready to go! No shifting gears or plus and minus buttons! 100% would recommend!! -
Andy
Design -
Johan
The extremely good performance, the design, the user-friendliness in combination with the app, a real light weight among the e-bikes, the smooth rides and the fact of being a Cowboy! -
Daniel
the Apple of bicycles. User friendly, easy, no bells and whistles, everything you need is there but you will not notice it. User experience is not good, not better, not the best, it's just GREAT. No need for anything more. Just bike yourself into the city and enjoy the ride. -
Gerd
Nice wonderful bike easy to ride perfekt e-Motor but sometimes not very comfortable for longer rides with your family on the weekends -
Sebastian
Love riding my COWBOY. Great design, awesome bike. Mudguards are definitely more on the expensive side but worth it. Heart and quick support through the app or website. -
Pieter
just what i needed -
Wolfgang
Parts are a little bit „low cost“ except motor, sensors and controls! -
Jan
The bike is just awesome. Rides well, very comfortable seating position, price performance just TOP. The only thing that is annoying is the sensor cable for the motor, which I had to fix with tape again because it went out of my way ...... but otherwise the bike is absolutely TOP. My friends are excited. -
Ton
Comfortable ride -
Daniel
A -
Andrea
Very intuitive, easy and smooth bike made for the daily commuter -
Oli
Great design. Nothing to say about that. And I see where they are going with the app, and it's gonna be great! Easy insurance as well. But battery is objectively bad (you're lucky if you can ride 50kms with it), the assistance could be stronger, and the bike has some weird vibrations and noises. I only drove 100kms with and I'm gonna go to a bikestore to make sure the bike doens't need fixing (btw, the Cowboy after sales team is reactive, even though not usefull). -
Achim
As fast as a lightning. Super fun. Good components. No electric sound. Good range. -
Jos
Besides the beautiful design, it is a great bike to ride. Just jump on the bike and ride. -
Vincent
Nice ride, Nice design -
Matthias
Design, easy -
Filip
Riding a biking has never been more fun than with my Cowboy. -
Julien
4/5 + : Price, GPS, design, removable battery, customer service excellent - : Mudguards, Brakes are noisy, Phone dependence -
Tom
positiv response and feel good like riding a regular bike -
Martijn
Drive like the wind!!! -
Jonas
As a person sensitive to design and passionate about technology, COWBOW is the perfect bike for me. Elegant, efficient and intuitive. I did not hesitate to go in France and bring it back to Switzerland where I live. -
Stijn
It is just a very cool bike with a very fair price! On top you get an engine that gives you really immediately support. In the corners you get the idea to drive like a rear wheel driven car. -
Dieter
Its just a joy to drive with! -
Nicolas
The perfect bike. Simple and easy way to commute around the city! -
Bellas
Super -
Yves
Design, Daily usage. -
Hans
Simplicity! The iPhone on wheels. -
Jens
Easy and efficient -
Arnaud
Makes your morning commute a lot more fun -
David
Great bike. -
Bart
it is a great bike! -
Jens
Just perfect -
Danny
superb bike ! good price only a few minor things that could be improved -
Dirk
it is a nice idea to have a single speed bike and it is also working very good, but sometimes 1 or 2 more speeds would be helpful to drive more comfortable -
Simon
Sometimes very difficult to maintain a good rythm when biking uphill. But great bike in general. -
Kalle
Because I like to ride that bike very often. It helps me to drive very easy through the city. -
Johannes
It's awesome! But I am missing a usb port, a button for the lights, and to turn on the bike automatically if my phone is near, or sth like that. -
Kassra
Smooth and easy process from purchase to first ride. So far roughly 250 km without any problems. Great experience :-) -
Roman
It feels great, although the stats about the reach could be more transparent - 70km are meant only for the EU mode, not the US mode, I suppose. Still I would always buy the Cowboy again. It's my horse. -
Dirk
It rides as good as it looks, and it looks awsome. -
Leo
Good bike for the City. Every Trip gives a lot of Fun and the Service is awesome! -
Christ
Design! -
dick
Very trendy ,good looking bike! Very happy with my Cowboy! -
Marcel
Everything is working as advertised. Started to use the bike prior my car. -
De
it's incredible bike -
Kai
Beautiful bike, very easy to ride, very good feel of quality -
Anke
Great bike, nice design, goes fast but not too fast, relatively cheap -
Huub
This ebike gives a perfect balance between the power it gives and my own power while cycling. -
Paul
I call my bike “ Zzoeff” because the bike is really like that !! -
Friederike
Very fast! Could be more comfortable -
Marc
This is how ebikes should be: easy, supportive, fun -
Guido
+Style +Weight +GPS +Speed -Brakes -no USB charger -
David
The bike is tailor-made for me, yesterday I could even conquer my local mountain with the one gear in a better time. -
Joern
Cowboy helped me getting in shape. It is the fun way to ride a bike. Still the best buy in 2020 for me. -
Friedrich
no nonsense, electrical, super designed, great finish, easy to handle -
Ivan
works perfectly -
John
Excellent well made product -
Rene
It is always a fantastic ride with my Cowboy bike. The engine is very quiet and knows when I need his power. Enyou it very much! -
Thijs
I give 5 stars because it’s an ‘one of a kind’ electric bike. Yes, there are things that could be improved, but that doesn’t have an impact on the rating for me. It’s a great ride, I love the aesthetics and to be able to remove the battery is really convenient. An app for the Apple Watch would make this truly great, so you don’t have to fiddle with your mobile every time.. -
Nils
After adding some decent fenders, this bike is a perfect every day commuter! -
Angel
The brakes are making noise. This can be better. Please the next Version of the Motor needs more Power. -
Wesley
Nice bike -
Gaivile
Cowboy bike is amazing, rides like a f1 formula, only one negative thing is a weak tires, also inline inners not helps. Overall it’s perfect bike! -
Benedict
Amazing! If a stand and mud guards were standard, it would be the perfect citybike! A built-in lock and an Apple Watch App would be the icing on the cake. -
Michael
the bike loooks good works smooth. There are still a few teething problems... -
Brecht
Nice, clean and simple bike that rides very well! Good assistance and a joy to ride. For longer rides, some extra comfort would be welcome. -
Nicolas
Great design for a fantastic bike -
Gurbe
great bike, nice design -
Kevin
The bike drive very smoothie. Just like a croozer! -
Andreas
Nice and Stylish -
Cornelius
Very appropriate for big city lifestyle -
Michael
This bike is a product of genius compared to all expansive or ugly and heavy alternative in the market. -
Gerrit
Perfect -
Harald
Yor Service is Zero -
Zoheir
It is a good bike with a design from his time and an agility for enthousiastes riders. Very sporty, it could be not made for everyone wanting a casual bike. And for tall guy like me (more than 1m90) the handelbar stem need to rise up and for that we need an extra accessories. The tires are weak without the filler, be sure that you will have it before taking a long ride, if you don't want to come back by walk ;) -
Nehal
Super smooth and light ride. No frills just rode away! -
Jeroen
Terrific bike! Rides like a charm, looks like a charm, fantastic! -
Rainer
Its the best and all is simply to do. -
Cas
Just a joy to bike early morning to my work with the cowboy -
Ward
Great bike. Mudguards not so great -
Johann
For the purpose I am using this bike it is perfect. I am not living in a city, I am living in a small village outside in the countryside where we have nice bike-ways along small rivers but also with slight hills (like 100m up and down). I am usually doing a 30 to 60 km's per trip. The battery is absolutely OK for such trips and also the electrical support is good enough for this type of landscape. I like the usability of the bike on paved roads but also on slightly graveled roads. Also the belt-drive works without any complain and is absolutely free of any noise. As I can not see red colors and their shades very good, I would prefer to have some easy readable signs on the bike side display instead of it on the Mobil phone. But in general I am very satisfied. -
Philipp
This awesome bike is everything you need for the revolution of carless streets. Nice design, nice feeling, best performance and you can complete the bike with tools which you desire! Best Bike! -
Axel
Makes going by bike easy in a city -
Eddy
Really fun to drive and extremely good looking -
Winfried
Smart, modern Design, Good quality. -
David
Perfect bike for the city. Smart driving a lot of fun. I love it -
Math
Because it is a wonderful and a sensatiol bike -
Bernd
This is exactly the bike I was looking for on my way to work. Light and fast and looks good. . -
Michael
The bike is amazing and lovely to drive -
Jan
Simple, fast, very good looking
Cowboy answer
Hello Jan,
We are thrilled to read that you love your bike as much as we do.
Enjoy the ride,
The Cowboy Team -
Franz
exceeded my expectations -
Christoph
Top quality, top purchasing process. Helpful support when needed. Good job. -
Viktor
Value for money is very fair. For the daily way to work the bike is great! Super support! Clear purchase recommendation. With the link you get free fenders for the bike. https://share.cowboy.com/r/viktorb -
Alper
It's made in quite high quality and the support concept is great for my daily trip, but it's sometimes squeezing during driving. Due to Corona-Situation, I cannot ask service partner for checking. I guess, it can be fixed easily. -
Shooky
unfortunately the trip tracking doesn't work at all times. 2 out of my last 10 trips were never recorded
Cowboy answer
Hello Sonke,
Thank you for your feedback.
Trips are only sent when you turn off your bike and your phone must be connected to the internet to send the trip to our servers. To force trips to be sent, can you try the following easy steps:- Activate your WiFi or 4G
- Unlock your bike
- Wait for 2 seconds
- Lock your bike again and wait for 5 seconds
If you still don't see your trip after this, please our support team know through our app chat.
The Cowboy Team -
Phillip
It‘s a perfect driving feeling. Right support at all times. -
Franky
Very nice bike -
Andreas
My daily commute is 2 times 15 km in wind and weather. Especially the last weeks with wind speeds of more than 30 km/h (of course always headwind:-)) I now master the way with the cowboy much easier than with my mountain bike. It is a lot of fun to ride the bike, it was a very good investment. I have already ridden 600 km within the first month. -
Christian
The battery is uncharged very quickly when the light is on. But i like the bike very much. It is extremly cool. -
Jan
It is a pleasure to take the bike for a ride the only thing is you need a full battery of your cellphone when you are leaving
Cowboy answer
Hello Jan,
Thanks for your review.
Great to hear you like to ride the bike so much ☺️
There are some options to reduce the battery drainage of the phone. When you want to keep the App open while riding the bike, you can swipe up the dashboard completely so it covers the map. This will reduce the power used by the app. Another option is to unlock the bike and lock the phone afterwards so the screen doesn't use power while riding. You don't need to keep the app open when riding.
Have a lovely day,
The Cowboy Team
Cowboy e-bike Make it your own.
Pick a color to suit your style, then let it rain with mudguards that fit your bike like a glove.
