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Cowboy e-bike Customer reviews
Ratings and reviews from real Cowboy customers. Read what our riders have to say.
-
Mark
Good driving performance -
Vijai
The Cowboy is a great bike to look at and even better to ride on. it is everything you need from an electric bike in a city environment. Just great! -
Geert
Very happy with my cowboy....rides very smoothly. -
Oliver
This bike is a very best bike I have -
Daniel
Awesome Bike, a lot of fun, sleek design and certainly draws attention. -
ervin
Nice -
Baris
It is the smoothest bike ever, with good acceleration. It`s design is the best! -
Pierre
agility, weight, aesthetics, engine, belt, lighting, responsiveness of the technical teams are all the positive points of the Cowboy; the efficiency of the application is not always there, but I hope that this point will be resolved earlier . -
Raymond
topfiets -
Arend
the disign, the simplicity, the features (app), the exellent service! -
Heiko
it just feels right -
Kevin
Awesome bike -
Albertus
Quality, design, -
Michiel
The quality of the bike is high. You will feel this while riding it. Use of the cowboy-app is straightforward and easy. I use my bike for rides of about 30km and the battery usually has 15-20% left after. The circular model comes quite "barebone" (no mudguards, bell, phone holder) but I easily mounted these myself. The bike is great value for money and sustainable: I recommend it! -
kris
The reason why I give three out of five, because the spare parts they recommended for my two circular bikes (cowboy one), didn't fit and are very difficult to assemble. We still didn't assemble the mudboards, ... because the screws doesn't fit and we are looking for the right screws. In the remote area were we live, there is also not a bike shop to help us. The sales people eventually phoned me for assistance and assured that they are always open to help us via video chat. If I knew how difficult the assembly was, I wouldn't bought this model in my area. I also would bought the two bikes in a regular shop instead of online. I hope we soon can assemble the parts, the dog car and enjoy our rides. -
Olivier
Because the simple way it works ! Easy and fun driving -
Benjamin
Beautiful bike, intuitive ride experience, sensitive paint -
Jonathan
Amazing feel, beautiful product, love it -
Sven
This bike is wonderful -
Joffre
I speak Little Bit Englisch -
Lorenzo
A great and innovative bike. Ot's also beautiful with its matt colour. -
Luca
Great bike. Great app. Great service. -
Patrick
When the Battery is less than 20 % the front light do not work sometimes -
Robin
Simple design. Good quality. -
Jeroen
State of the art beautiful and smooth bike -
Rob
The bike is comfortable en supports driving in a natural way subtle and smooth. Goodlooking too -
Eelco
Superbike -
Bart
It’s just an amazing bike. It rides easy, no shifts, no nothing just ride. -
Oliver
Allway very good beter Same before my bikes -
Maarten
After 10 days torch broken and support very slow - technician not able to fix - belt damaged as from day 1 - technician not able to fix - brought back the bike in 30 months return promise since support almost nihil - -
Yvan
perfect -
Oliver
All is the best, not ather bike before -
Nicolas
Easy to handle -
Christian
Make the App in german ,and all is perfekt -
Francis
Easy to use, beautiful -
Richard
The bike looks and rides great, it gives you sufficient support without the support being too noticable. Other cyclists do not immediately recognize it as an e-bike and look suprised when you speed away when the traffic light turns green. -
Michel
THE GOOD: Awesome e-bike / Terrific cycle support / The looks / Technical support THE BAD: Phone is mandatory / No side stand THE UGLY: None -
Micky
So much fun to ride this bike. The dynamic is fantastic! For instance, if you ride at full speed and you have to brake (brakes are working also very good) and after that you wanna go to full speed again, it just takes seconds! I love it! -
Frédéric
We can always improve to a better bike, but this one is cool like it is... but as mentionned first, improvment in matter bike or accessories are welcome... -
Jurjen
Nice bike to ride and elegant and cool design -
Derk
Smooth acceleration, quality, looks, easy startup (vanMoof needs more adjustments) -
Niels
The Cowboy bike is fantastic, looks great, really an eye-catcher and the customer service service is very good! -
Daniele
It's my first time with an electric bike and I am enthusiastic about it. -
Thomas
Its just amazing -
Ozan
Easy,better en fast -
Tarek
Wonderful urban bike! A nice ride, very smooth. Happy with my new bike! -
Ching
The biking experience is so nice and smooth. -
Bart
Simply the best bike I ever had. -
Artsem
Because it looks cool and it is awesome to ride -
Armin
The bike arrived after 8 days. The battery realisticly lasts for 50 kilometers in winter. In summer it might be more, that remains to be seen. The bike is really beautiful and makes my sometimes quite steep trips around Stuttgart a lot easier. People on the trains look at it and are quite surprised that an e-bike like this exists. I am so far very happy with it. -
Karan
It's like flying, just on wheels. -
Jörg
Super Bike 🚴 -
Nadine
The Style, the was to ride... -
Bas
The Cowboy 1+ is a great bike and a real bang for your buck. Excellent communication too. -
Arjan
nice design. Great driving . friendly customer service -
Mathieu
Good design, Good app, Good ride. -
Patrick
The low equiptment ( stand/bikelock) -
Thijs
I have now had the Cowboy v3 bike for five months. I was very exited to get this bike but I must say I’m disappointed. Especially the range/battery capacity is very disappointing. On average I get a range of 50-55 km on one charge and that is in good conditions, no wind, good roads, flat terrain, temprature of 10 degrees celcius. In bad conditions (eg <5 degrees C) I get much lower range, 40-45 km is nothing unusual. I have been in contact with Cowboy about this but according to them this is expected behaviour. For a bike that is advertised as “up to” 70 km I think that is very dissapointing. Maybe this was measured without air resistance. This is especially dissapointing because apart from this I think the bike is very good. But as it stands I cannot recommend this bike. -
Francesc
The bike has an elegant and simple design far from all e-bikes I knew. I'm really proud of having bougth this commuter e-bike. I'd been cycling for more than 15y with a normal bike but now I needed an e-bike due to a pain in my leg. So, I decided to look for an e-bike. None of the models that I saw on the web convinced me till I found Cowboy bike. It was really what I was looking for: simple, elegant, all elements integrated in one and for everyday use. The only things that I miss are the front suspension and the gear change in some cases. Despite of these lacks, I highly recommend as a commuter e-bike. -
Guillaume
Super easy for work-home travels -
Sebastien
agile, responsive, easy to use the urban bike « par excellence ». Top after-sales service. I keep the fifth star and we'll talk again in 1 year -
Roby
Very cool appearance, nice to drive, as if you're driving normally but without the ennoying effort if upslope or against the wind. Increases my radius, diminishes my car use, my goal is achieved. I had a really minor problem with the battery which was quickly solved at no cost, without any discussion Cowboy replaced it. I was very pleasantly surprised, and happy not to have chosen for any competitor with a less customer friendly reputation. -
Jack
The bike is fast, simple and beautiful -
Arnoud
My cowboy 1+ rides great. The sitting position is sporty, but I was used to that already. The motor support is good and agile (quickly reacts), you quickly reach the 25km/h limit and then the support 'seems' to stop which is 'annoying' at first but you adapt to it (haven't tried the off road mode yet). It still feels like cycling but with some support, strong head wind wasn't a problem, neither were small 'hills'. I wonder how an e-bike with more than 1 gear would feel? The only real disappointment was when the battery was almost empty and support stopped or behaved erratically and then you could feel the resistance of the motor which was much more than I had anticipated. So better be careful with keeping the battery charged properly. Also the range did seem about 50km (instead of 70km, but that is a max), maybe because of the strong wind and first time charging (calibration)? I haven't had any issues further yet. For the price it was a very deal, I added some fenders, kickstand and locks. The only thing worrying for the future would be how long will cowboy support the parts of the bike (like the non-gates non-standard belt)? Also it would be good if cowboy would show all the available parts and prices on their website. Of course I could contact support, but why not publish it on the website? (Or is it already somewhere a bit more hidden on the website?) Also delivery was about 3 months faster than indicated, it was delivered in 4 days, which was very good of course :-) -
Christoph
Fun to drive with... -
Yarro
It's a very beautiful bike, but sometimes I have a problem with the stop light not working. -
Brent
The first bike arrived with a broken battery, the second battery broke after a few days and then the bike stopped working properly. The second bike arrived with a broken controller. -
Bastien
Perfect bike for my needs -
Tam
My Cowboy is super handy for the city, easy to ride, safe and with a great design. I'm loving it. -
Jouko
Its classy, its elegant, it rides just great -
Eric
Fast delivery, safely packed, easy edit, great ride -
Lenz
I like the bike's simplicity and design. The electric drivetrain and belt drive provide for a very smooth riding experience. Being able to remove the battery for charging is a big plus for users that don't have an electricity outlet near the place where their bike is stored. -
Frederik
Very nice circular bike for a fair price.Ideal bike for city and for work travel if distance is not so far. -
João
It's the smoothest ride. Now I can't go back to ride a normal bike. -
Oliver
Good Bike for plain Streets. But when hills on your way, sag goodbye.... -
Kepie
My first ever new bike and i like it so much -
Rob
Amazing bike, i love it -
Jan
A nice bike. -
Wilbert
Great power support experience -
Boris
Perfect. Juste short battery -
IZA
Fast and easy -
Stefaan
Perfect bike to combine with my car. -
Dirk
Great bike to ride with an outstanding design. it would be perfect, if flashing brake light work and it has a already built in lock to avoid the unpleasant handling of a third party protection devise. -
Jonah
This bike is driving so smooth. Without any problems you can reach your goal. -
Boet
Great bike, fast and looks very casual. Would recommend for everyone -
Patrick
very easy to ride -
Ab
Exactly as described on your website -
Rob
Simple, easy, fun.. could be a bit more comfortable especially on non ideal road conditions -
Jelmer
Battery needed replacement after 200 km. When it supports, it rides lovely -
wilma
Battery was faulty on delivery. Replacement battery was also faulty. So I couldn’t use my bike. Waiting for a new batter, no3 -
René
When the bike works it is smooth like a Rakim rime. However, reliability issues are many. First, when it arrived the battery was faulty (which was quickly resolved with a new battery, thank you!). Then after only 160 km I had my first flat tire. And the headlight frequently does not turn on (solved by turning on and off). -
Gaspi
Great autonomy and looks. Can choose to do more sport or less depending on the moment. Very useful app -
Marc
Great!!! -
Johan
Magnificant smoothness -
Daniel
Easy and looks great -
Charles
Perfectly adapted to daily city trips. -
Jeremy
Looks of the bike are great. A kickstand is not in the box and i think this is a must for a bike. Fitting a kickstand afterwards is a pain in the ***. App is buggy sometimes when it is buggy is does not connect and you dont get ride support from the motor. Front headlight does not turn on frequently. After resetting the bike it does work again. Ride performance is great smooth ride all the way. From the promised 70km range i get about 65km so this is really good. -
Peter
Superbike!!! -
Mohamed
Nice design -
Maarten
The drive train is perfect for me. No gears, belt drive and very fluid electrical assistance. And I like the sporty posture and direct steering. -
Thomas
Everything about the bike feels right. It rides smooth, build well and it just works. Keeps everything simple. Although a stand on the bike would be a big plus though. Overall it work good. The app needs some tweeks, but it is getting there. Overal I enjoy my ride a lot. -
Martijn
Works great! -
Michel
The Cowboy V1+ is a great bike. The looks are clean and the motor gives you a real boost. Unfortunately I had some problems with the headlight. However the great support team solved this quickly by sending the spare parts and a mechanic to replace them. Furthermore it can be tricky to mount third-party accessories. But if you are handy it's not that difficult. For me the circular V1+ is well worth the money. A great bike for enthusiasts. -
Patrik
Almost perfect -
Stefan
No fuss just ride -
Robert
It’s fun to ride with absolute no stress, it’s got power for hill climbing and it looks so good. -
Sebastian
Love the seamless acceleration -
Michael
Very good bike the only problem for me, the rear wheel was not correctly mounted, I had to go to the store and the mechanic fixed the problem -
Ward
Good stable bike without the use of gears -
Julian
Perfect for use Case "city bike" -
Ralf
It‘s so much fun to ride the bike 👍 -
Manuel
top -
Eric
It's very nice bike -
Luc
The bike is efficient, it has a beautiful design, it is solid and has a good finish. However, some points are negative. Cowboy 3 could improve the comfort, I changed the pinches because they hurt the palm of the hand and the saddle is really too hard. I still regret one little thing, I am missing an anti-theft sound alarm. -
David
Quick start -
Wim
It's a great bike, because of both looks and use. I love the minimalistic, sporty and tough look of the bike. Besides that it is great in use and handling. It feels sturdy and solid and I know I will be riding it for a long time for my day to day commute to work. The only downsides until know: I had a flat tire in my second week of use, call it bad luck or not the best no-puncture tire, I don't know yet. Second, as I have quite some hills in my surroundings, the one gear is not sufficient to increase speed downhill. But again, that's me not liking to just be on my bike going along for the ride, I want to fly on the straights, uphill AND downhill. Conclusion, it's a great bike and I wouldn't change my mind if I had the choice! -
gaetano
Because it is limited to 25 km/h and has no gears😑. I need me an bike that can go faster
Cowboy answer
Hello Gaetano,
Thank you for your review. We're sorry to hear you are not 100 % happy with your Cowboy bike. The legislation in the EU for pedelecs is quite clear: on the public roads you can only use a motor support up to 25 km/h. If you need a faster vehicle, you should maybe consider buying a speed-pedelec? No gears was our concious choice: we wanted to keep the minimalistic design and make the ride as simple as possible. We have integrated torque sensors within the pedals, to give you more assistance when you need it.
Kind regards,
The Cowboy Team -
Jan
Uncomplicated and nice -
Adnan
the PERFECT bike for Brussels -
Peter
Works perfect. -
Jürgen
Silber, powefull, good look -
Klaus
Perfect for me, urban commuter, robust, fast, easy to handle. -
Frank
Great Style, nice Performance -
Joerg
Nice bike, but the connection with iphone is not working -
Bart
Fun to drive, meets expectations, no defects to date. -
Dieter
Simply a good and easy bike -
John
So far, the bike is almost perfect. Cool Looking, light, very pleasant to ride. -
Giuseppe
the bike is comfy and has a great appearance and look but the battery doesn't reach the 70km -
Luca
The cowboy bike has some pros, but also cons. For example: - no gear, I think that would be better at least an automatic gear - no free Theft Protection - the brakes are noisy
Cowboy answer
Hello Luca,
Thank you for your opinion. Sorry to hear that there are some things that keep you from being a 100 % happy Cowboy rider.
The bike is a single-speed, which was a concious choice. Our intention was to make the riding experience as simple as possible, hence we equipped the bike in sensors that would automatically give you more assistance when you need it. However, we understand that you would prefer to have another solution.
The Theft Protection is indeed only available if you purchase Easy Rider insurance. Nevertheless, even without the insurance you can use the Find My Bike feature to track the location of your bike in case it gets stolen.
The noisy brakes can be quite annoying, that's true! Can you send us a message at hello@cowboy.com so that our technical team can investigate this problem and help you to find a solution?
Ride safely!
The Cowboy Team -
Martynas
Bicycle have everything what I need...single speed, fast acceleration, decent travel distance with electrical support. I’m getting good emotions every time I’m driving the bike :) -
Dominique
No speeds or levels of assistance. Simply pedal and you enjoy the maximum without worrying about the rest, a real freedom. -
Florian
Freedom, economy, elegance and pure joy. These are precisely the qualities that the Cowboy combines. Boundaries blur, the environment experiences healing, simple beauty and a feeling of achieving everything. Thank you for these beautiful moments that I thought no longer existed. -
Jeroen
Great performance combined with a great look! -
Carsten
no -
Kevin
It's gorgeous. And drives great -
Dennis
Always ride with the wind in your back. And the bike looks wonderful -
Familie
software bugs -
Ferran
When I received my bike the battery didn't work, it took almost one month to get one that works. There was no compensation or anything to compensate for this situation. I would have expected some kind of detail. -
John
The bike is great. Single speed. Off road function is super. Easy to ride for longer rides. Flashy design en great design. I love it. Also good support. And very easy to keep it clean. -
Mark
Simpel operation with only 1 gear and mobile and a very smooth ride. Bike also looks good. Fun to ride! -
Stefan
Great Performance, easy to install, easy to Drive... -
Alexander
I simply miss a bicyle stand, especially when it is not easy to find a matching one. -
Christian
Mudguards cost extra, no stand -
Eelko
Light bike that rides awesome -
Michael
smooth, quiet and fast -
Guido
What bothers me is that the bike has no bike stand, no luggage rack and no suspension seat post. Otherwise, the bike is fun! -
Natia
It looks nice and drives great -
Thijs
It's great! -
Torsten
Great riding experience. Could not make a better decision. Especially the Service is outstanding. Thank you! -
Bert
Great design, no hassle, no shifting, ... -
Daniël
Most solid and fluent e-bike I ever experienced -
Jenser
Nice Technik and cool Design..... Thanks -
Mark
Riding a Cowboy is a complete new bike experience. -
Odin
I love the bike. It's quality built, rides amazing. Love how the motor adapts and assist intuitively. Would be even more amazing if it was a bit faster. The app needs work. It uses a lot of phone battery when turned on. Sometimes I have to lock and unlock twice before the motor turns on. Other minor inconveniences, the hydraulic disc brakes squeals. Other than that, extremely happy with my Cowboy bike! -
Benjamin
Nice design and great driving feeling -
Peter
A Super bike my little cowboy friend -
Thijs
Nice fancy bike..power distribution is fine -
Carlo
Light, and even lighter when you remove the battery. Very good geometry, the bike is nervous. The electric motor is so smooth. Only downside for me : the tires are really slick, scaring on wet surface. -
Hugo
This bike is a well-rounded package. I love how light it is, and the fact that it looks like a modern, sleek sports bike (and not a quirky e-bike). I review it with 4 stars. It loses one due to the quality of the parts (not top-notch, as I would expect at this price, only good) and the relatively low duration of the battery. But I recommend it firmly, I am a happy customer. -
Lambert
Perfect bike 👌 Beautiful and fonctionnal -
Milan
The straight forward drive train and the feeling of 'it just works' are really what distinguishes the Cowboy for me. Add the amazing costumer support to this, and we have a winner! -
Cristina
it is a quite elegant looking bike for an electric one, smooth, so far good battery and I understood european - one of the main arguments for buying it, BUT: no kick stand (and putting one made the rear wheel touch the motor cable), I have an L bike (M would have been too small and I touch the transversal bar when having my feet on the ground), the position of the handle bar is very uncomfortable (too low -strain in points of the palm, elbow and shoulders, very bad position of the neck- and because of this tipe of tires the shocks are transmitted directly to the hand joints) -
Joachim
It rides amazing -
Mel
It’s such a great bike. Simple but a real beauty. Smooth on the road. So nice to ride with. I did a few adjustments for extra comfort. -
Filip
It is a nice bike with good accelerations. -
Nico
This is the perfect E-bike! -
Andreas
The bike rides like charm. However with the sporty seating, it might not be for everyone. -
Frank
Easy tot handle, Fun to ride -
Roy
It rides awesome! I'm proud when i'm on this beautiful bike. I ride like I did with a normal bike, but just without sweating after 10mins. Also I like the fact that the app keeps track of your trips. -
Gaspard
Design, technology, and usefull -
Daniel
Overall great, amazing short distance bike, only battery live, comfort, mud guards and accessorises could be better. -
Olivier
fastest way to move in the city -
Michael
Very good bike. No complaints. Nice acceleration Very nice te use with the application A pleasure to drive. Good electric support Nice design Only point to work on: battery with a longer autonomy. -
Johan
I love the simplicity of it. I consciously looked for a fun bike with a sportive character that would be inviting for me to use for fun rides. That is exactly what this bike gives me. -
Kees
the looks are stunning, the build is sturdious, the acceleration and support are enough to keep you just above the maximum speed (27 kph), so you really heve the feeling you have worked out. -
Robert
Just a cool bike. -
Klaas
The looks and driving experience -
richard
drives and looks great -
Lars
Nice, great bicycle, good quality, great price but it couldn't be without a bicycle rack. Handlebars could be a little higher, but otherwise I'm very satisfied and don't regret the purchase. -
Quentin
Fast, light, and super designed bike ! I keep getting other cyclist’s attention when i am waiting at the red light ;) Only thing might be the battery that is a bit over promising on the 70km (versus an average of 50km from my first month with the bike). Anyway, i love it !!! -
Nicolas
Always a pleasure to ride the Cowboy in the city center, lightweight, fast and easy to drive ! Probably the best option if you're looking for a bike to use for your daily journey. -
Marco
Great bike, but to suit the rider as best as possible, there have to be than one size available! I´m 1,75m tall and for me the frame height could be 2-3 cm less... nonetheless a very good bike at it´s price! -
Mathie
I would love to drive faster. -
Haico
What a way to bike ! -
Lars
Everything is perfekt -
Rob
Not only the design is very good but also the technical aspects. I tried the Van Moof S3 and was very disappointed about the quality and therefore very critical when starting to use the Cowboy. Only conclusion: I'm a very happy Cowboy-rider now! -
Mark
Pure and simple design. Lightweight! Integrated and adjustable lighting and variomatic gearbox ... as a user there is only 1 thing you have to do and that is enjoy your ride! -
Bertrand
Simple and efficient. Ready to ride without any technical knowledge about electric bike. Feels like an apple product : it just works. -
Thomas
The full experience is quite amazing and the design spotless -
Vianney
Convenient and fast -
Lutz
Super city bike. Works exactly. The motor is great. You don't feel that it always is working. That gives you much speed when driving. -
Davy
The bike feels very robust, build with high quality materials and is very fun to ride. I missed only cowboy add-ons like a good lock or a carrier but with the help of fans I managed to install this aftermarket. I can only recommend everybody this city bike. -
Arturo
It is a head-turner bike! people stop in the street to look at the bike. It is sexy, looks stylist, modern, smart... it has it all! -
Peter
Great bike. Should come standard with a bike stand and lock though -
Rob
Delivery was great, perfectly on time and well comunicated. The design of the bike is beautiful, perfect fit and the right size. Riding the bike is easy and smooth. I had some issues with the app, connecting with the battery failed. After I mentioned it, engineers fixed the problem really quickly and kept me up to date. So conclusion.. A happy biker, who hated cycling before and is riding 100km each week now. And loves it! -
Jeffrey
Fast acceleration, comfortable and good looking bike. Also a very friendly customer service with quick replies. -
Karan
Looks , design and battery performance is unbeatable. -
Toon
Proud to be a Cowboy'r. -
Fabian
The ride is smooth only the efficiency of the batery is not so good -
Rick
It is a very nice bike, however I would like to see it in a less basic form. You could buy additional stuff, but it is not ideal. -
DENIS
uncomfortable , riding position is forcing you to lean forward too much, no ridden mileage on the app, no high-sounding anti-theft alarm,
Cowboy answer
Cowboy answer
Cowboy answer
Hello Denis,
I’m sorry to hear that the bike is not comfortable for you, but we could have a solution though. We discussed with the engineering team how we could, most efficiently and without big costs, improve the comfort of our bike.
You can replace the stem by another one. If you would like to replace it with a longer one, you may also need to replace the brake cables so they are not too short. You can also turn your sporty Cowboy bike into a comfortable city cruiser with a different handlebar. You can find our recommended picks on cowboy.tools.
Furthermore you find back the ridden mileage by tapping on the Cowboy icon on the top left of your screen and going in to the "trips history" menu.
To conclude we are always working on improvements for our bike, so thank you for your feedback regarding the theft alarm. Do know that you can enable theft notifications and activate the find my bike option in case of theft. Feel free to reach out if you have any further questions.
The Cowboy Team -
Leon
Happy customer! -
Thorsten
Looks fabulous and is nice to ride -
Daniel
Sporty yet relatively comfy, good quality (except noisy breaks - wheather dependent....), great design. -
Ruben
Everything that I expected! I already have more than 200km in less than a month. Battery has an excellent range (average of 50km with some percentage left on the battery), so between 60 and 70km is possible with a full battery. Ease of use is topnotch. Riding in the rain with the mudguards is a blessing. Integrated frame light are hyper modern and are eye catching. Power delivery is so natural that sometimes you thinking you ride a regular bike, its so intuitively. Comfort is ok, its no race bike or MTB but you can go through rough parts of the road with ease. I will ride it with proud (as a Belgian). -
Nicolas
drives very nice and smooth -
Mario
It’s is reliable, robust, fun and beautiful. -
Frederic
Comfortable, feeling of security. -
Wesley
I had very high expectations and still it is better than I expected! I didn't do a test drive. I just loved the fabulous way the bike looked, read amazing specs and reviews and ordered it! simple! 👌 -
Jacques
Because you need every time your mobile. À little screen seems indispensable
Cowboy answer
Hello Jacques,
Did you know that you can unlock your Cowboy 3 without your mobile? With the "manual unlock" function you can start your bike by taking out your battery with a turn of the key and push it back in within 20 seconds to kickstart the engine. You can try it by following these steps:
- Plug in the battery
- Unplug the battery using the key
- Within 5 - 20 seconds, plug in the battery
Kind regards,
The Cowboy Team -
John
Arrived with box ripped open, pedals, charger, accessories box missing, mudguard chipped, front brake disc bent and rubber between mudguards and frame missing. Replacement bike was ordered however a months on im still waiting on it and cant ride the one I have. Customer service have been really nice but the fact they and courier company (who are TERRIBLE AND DAMAGED ORIGINAL BIKE) were not prepared in anyway for the Brexit transition means I am a customer still with no product and wanting to cancel my entire order now. It's a shame as I love the bike but just giving up hope of actually receiving what I paid for. Possibly the worst online purchasing experience I have had.
Cowboy answer
Hello John,
We are truly sorry that your experience with Cowoby started this way. It must have been a massive disappointment! We are doing our best to deliver a replacement bike as soon as possible. Due to Brexit it is taking extra long, and we owe you an apology for it, but we hope that you will receive a new bike soon and that you'll be able to finally enjoy the ride.
Thank you for your understaning.
The Cowboy Team -
Niels
It's fun riding, easy, natural, speedy. -
Stefaan
a beautiful bike, everything you expect -
Thomas
Slopes? Headwind? No matter! Just drive! 😉 -
Benoit
The Cowboy 3 is definitely one of the best e-bikes out there on the market. It's superb-looking, powerful, safe and very light. The app works like a charm which isn't always the case when it comes to IoT. The only drawback is that it does not come with a kickstand and it's near to impossible to find one that fits when mudgards have been factory-installed on the bike. Without a kickstand, the bike might fall at some point... -
Raid
Cowboy bike assistance is one of the best! Cruising Amsterdam at 25km/h, with a range of 70km. It helps me cutting the work-home traveltime by 40% and without the effort I was used to do. You still have the feeling that you’re cycling. -
Sven
Good Quality, very good service -
Hanns
the elementary functioning - pedalling easily without gears - and the discreetly robust design make cowboy a perfect bike. -
Ayman_Corona
love it -
Manu
Perfect -
Bernd
Very stylish. I drove few kilometres until now, but it seems that I will be very contented -
Matthijs
The way it rides, so smooth. And the way it looks. -
Harold
Great bike, just so sad that the battery is not up to the expectations... 40km range on average instead of the « promised » 70km. -
Michael
Perfect style and technic. -
Coen
Service, app, installation, riding, design -
Mick
The bike is near perfect. The only thing that maybe could improve is the ride comfort. -
Bart
I am impressed with the bike! It is a nice balance between a mountainbike and a "day to day use" city bike. Cowboy managed to design a functional bike without compromising on the esthetics. -
Leo
The bike could come with better integrated front light and a stand also. -
maxime.de.changy@hotmail.com
Very stylish bike but I miss the kickstand. Also missing the possibility to choose an eco-sport mode for the power delivered. -
Eric
Great design. Missing some punch while riding. The on/off with smartphone is a limitation ( and sometime bugs) -
Chrischi
The Styles, the Color but 2Thinks are Not so Good To install the Stand The handelbar is to small -
Palle
Great bike , with natural feeling support. -
Jurgen
Best ebike on the market. Just buy and explore your city. -
Daniel
Great style. Great tech. Would have liked to be able to chose the level of electric help + an integrated lock would be much more useful. -
Tom
Excellent and intuitive e-bike, plug-and-play convenience! -
Sophie
Great bike, great ride. Sturdy, sleek and fun to ride. Saddle stylish but not comfortable for me as a woman. Will change that. Otherwise: awesome bike! -
Dennis
The mecanics are super! Smooth ride and perfect brakes. It feels like freedom when riding the bike. Although i put in another steer and a different saddle. And i want a jiffy. Because of the cold weather the range is a lot less of what is promised, but still more than enough to make a few rides before recharging the battery. -
Uwe
breaks are a bit noisy, sidestand is missing but after that it´s a real good bike -
CIROKEE
perfect!! -
Morris
The Cowboy as a single gear bike just feels very natural to ride. One big advantage in comparison to other competitors is that I can easily ride the bike without battery support, if needed. For example when I forgot to charge the battery. -
ERWIN
Nice bike for riding, one thing missing is a standard for the bike and a standard lock. -
Hedy
Great to use! It is a combination between own effort and electrical help! -
Ronny.verbert@gmail.com
STYLISH Model and Easy -
Christian
Simple - Powerful and very urban -
Donck
Fantastic battery Great bikes... confortable But I install a feat ,another seat pression ,and a package for my luggage -
Jürgen
It looks good , and it is not so heavy -
Sascha
It's a great bike. You can feel the quality of the drive (nice indirect thrust) and especially in mid grey it looks (for me) fantastic. -
Christophe
Beautiful design and great cycling experience. Perfect for city biking. -
Kieran
I love the look, feel and balance of the Cowboy, what I wasn't expecting though was how much fun it would be riding through the city! An effortless, sustainable, fun commuting lifestyle for 2021. -
Jan-Eicke
Nice ride -
Joeri
Nice slim design and runs smoothly at any speed. -
Mihai
Frame to big, it's to high for me, seat to hard. -
Maik
The design is absolutely great! Easy to use App -
Javier
I´m so happy with my Cowboy to commute in the city. Fast, easy to ride and stylish!! It has everything what I expect on an eBike to use it daily as a way of transport. -
Omar
Made dreaming of cycling to work a reality due to all the steep hills on route. -
Wasawat
Excellent bike, Excellent Customer Services. -
Filip
Perfect city bike -
Michel
Innovative -
van
Great bike . Missing packaging design... should be more premium . -
van
Just great -
Sander
U need always a smartphone to use the bike -
Roel
I am pleasantly surprised that my Cowboy feels like a "normal" bike. So i get my kick from biking still. I love the support when getting speed, it feels much safer when crossing a road or something like that. The support when taking steep hills feels natural, i still have to make more effort, but like i am 20 again, same for steep bridges over canals. And it 's a joy when having a headwind, again more effort is still needed, but it is more enjoyable for my knee joints. -
Fabian
Front Disc Brake is making trouble since I received it. -
Martin
Smooth ride! -
Pierre
A simple test ride convinced me. A Cowboy3 must be my new bike. Each ride puts a smile on my face. I love my Cowboy3 more than my car! -
Sophie
Practical, fast, light weighted, good autonomy, beautiful etc. It's my second vae and i really don't regret my choice. It just takes a bit of time to get used to the sitting position when you are used to being seated straight. My only regret : no leg stand included. -
Johan
Fantastic look and great riding experience. Only remark are the nooicy brakes, otherwice I would give 5 stars -
Jens
it´s high fashion on e-bikes -
Jens
Clean, minimalistic stylish bike with some flaws I fell in love with the bike from the start. I like the design, the look and feel, that the battery can easily be removed, the speed, no shifting and the belt drive. The smoothness is fantastic and after 550km and some months of having used it, i love riding it. However i had some troubles with it as well, the spikes haven't been tight enough and a bike shop needed to tighten them (a lot) after a bit of riding. The shipment did some scratches to the bike before i even have ridden the bike for the first time. And then there are the missing features, which take some nerves. I knew what i got myself into, but it could and should be easier to install / get a bike stand, and other accessories... The updates i did to my bike however make it amazing: spike reflectors, bike stand from decathlon, luggage rack from decathlon, Redshift ShockStop suspension in the handlebar, suspension in the seating stem. I would recommend the bike to urban / sporty people who can handle a fast and hard ride and have fun beating the traffic. -
Marec
very smooth electronic power support, very stylish design. -
Christian
Super design, excellent Service. -
Melanie
It's fast, it's beautiful, it's sheet pleasure to ride it -
Thomas
The Bike doesnt work perfekt until the temperature is below 6°C, at this point the motor works not the whole time. -
Carlos
Stylish, addictive, responsive, elegant, sporty, light. -
Stephanie
the biking is the best I ever experienced. Fantastic!! I miss however a stand and a possibility to bring some luggage. I know you can buy from other brands but I would need it to be as nicely designed as this fabulous bike. For me the distance steer and saddle is just about right, but i would recommend an adjustable steer at least in height and preferrably rotating (to the saddle or from the saddle) since I have a lot of friends that find the steer very uncomfortable. -
Marcel
Fantastic experience! Perfect city bike. -
Andreas
The ride experience is unique in a positive way. You don't miss any gears feels. Amazing how quiet the bike is. Only thing to consider for the future is to replace the brake pads to shimanos. -
Pierre
It is an « easy » bicycle. Easy to drive and safe. I like it because you don’t feel the electric side of it. Simple and beautiful. Just ride and enjoy. -
Geert
very nice biking experience. only some noise during cycling and the extra's I needed to buy (lock, stand, phone holder) was a pitty .... -
Hendrik
Excellent bike. Incredible design. Fits like a glove. Very intuitive. Front light needs improvement. -
Rob
Amazing bike only one word wow 😳 -
Sven
Best bike ever -
Fritz
It’s a beautiful bike with fantastic features an a great performance. My brakes are a little bit weak und some spokes on the rear wheel are bent.. but all in all I’m a very happy Cowboy 🤠 -
Rebecca
I love it. -
Kevin
60km and only Problems, LED Frontlight got changed. Now my bike cant start, Probally the Battery is dead. -
Christophe
Cowboy is ultimate method to move around in a city -
Dave
It's a superb bike which looks stunning and every ride is a joy as long as you stay in the city and ride on good streets without potholes. It's not one of those E-Bikes which does everything for you. You still have to put some effort into the paddle and that's the perfect mix between electrical support and your own activity. -
Romano
Sophisticated Design, strong look, rare and well founded. -
Paul
The bike is easy to use and it’s clean and simple design make it a joy to look at and ride. -
Peter
Great design, covered cables, single speed, build in front and rear lights, drives really nice! Some minor points, top speed of 25 kmh on the countryside it too slow. Furthermore no pre fabricated mounting points for a standard or a lock. Overall impression, the recommended bike! -
Richie
This bike has made me use my car much less. You don’t notice it’s an ebike at all, except that you have to provide less force. I’ve had an issue with flickering front and backlights and contacted support about this. They told me it’ll be fixed in an upcoming software update. 10/10 would recommend this bike. -
Piet
The acceleration is phenomenal. The bike starts immediately. I like the design (so do others). -
Tim
Cowboy replaced my car! I’m really happy with the way the bike is driving. Good quality, super friendly service and fast delivery! Hoping to keep teamed up with Cowboy for a long time. -
Volker
Stylish, sportive, sexy! -
Raf
Ok -
Jana
Absolutely Cowboy confirmed :) -
Robert
It is a Nice bike Of i had know this i would buy it long time a go -
Thorsten
I‘m happy with the bike -
Marcus
Battery capacity did not come up to 70km up to now. Power unit does noices from time to time, kind of sliding. Observation necessary. -
JEREMY
Very good , light and fast -
Andrea
a really good bike. definitely one of the best bikes he has ever ridden. if you can find a fault it is that it is still a "prototype". an all too essential bike. on the site they say, for example, that there are a whole set of compatible accessories, but in reality they are only adaptable. For example, I wanted to mount a luggage rack and a seat for my son and it was not possible. moreover, the service points are not as many as reported by the cowboy site. but the bike itself is truly a fantastic object for both functionality and design -
Hugues
the weight is important -
Cédric
Light, speedy and nice ! -
Olivier
The cowboy give me the super power to cycle for hours and not be tired. And the big difference with other electric bicycle is to not feel the electrical motor. Great services with the online chat to fix issues. -
Robert
The GSM app interaction with the bike is not handy. -
Jasper
Handles like a dream and gives power when I need it! -
{{ first_name }}
a real cowboy would shoot that dying horse. bought a cowboy 2 but the tires are so cheap that I have a flat tire every 4 weeks in a city environment. external bikeshops don‘t do the repair anymore because there‘s always a mess-up with cowboy. last time I brought my bike to the shop and they found a broken cable. a cowboy mechanic to fly from belgium to berlin to fix it. took 4 weeks. thats absolutely ridiculous... -
Frank
Drives easily -
Razvan
The design of this e-bike is fantastic, the utility is very good, the range is suitable for almost all users, seems to be long-lasting and well built, good aftermarket support and a convenient site for tested accessories. It’s almost perfect. The only thing missing is regenerative braking, I can’t help but think of the wasted energy each time I brake, energy that could be used to increase range even more. Still that’s the only (small) critique I have, for everything else, it is amazing. -
Renaud
Riding it is amazing but the only downside is the estimated range, I have a Cowboy 2 but I use the off-road mode so it probably has to do something with that. I can do about 60 kilometers but that’s not enough to go to school with, so I have to charge it everyday... -
Valerie
Fun, speedy, easy to ride, sleek look, good feeling bike. Makes other people envious;-) -
Peter
A perfect citybike -
Lars
Stylish bike that drives very well. Only the EU speed limit (25km/h) sucks, specially outside the city. -
Michael
Perfect design!The ideal city bike!Quick start and fantastic electric power!The weight is optimal!Top colour👍🏻 -
Leon
Good bike. Although all accessories I bought (steering wheel, stand) do not really match with the bike. Maybe develop your own accessory line? The standard steering wheel is to low for me, so my neck started hurting. With new wheel all is fine. The app does not work properly. I have to switch off and on again to (un) lock the bike. But Cowboy drives excellent. -
Jan
Easy purchase, perfect delivery, slick style, no complications, single gear, belt drive, just ride it! -
Anthony
Superb design and ease of use -
Paul
Super fun to ride, really makes a difference in cycling for me -
Stefan
I am happy with the bike. The drive concept with belt and without gear shift is ingenious. But the brakes are a disaster and the customer service is friendly and hard-working, but not very competent and solution-oriented. -
Gilbert
Great bike easy to use you need to peddle so no cheating great looks. -
Daniel
The cowboy is such a clean and minimalistic bike yet providing all you need for a smooth ride through your city. I enjoy every minute of my rides... -
Sven
Innovative e-bike, nicely designed and giving pleasure to ride it -
Jens
The acceleration and battery life are great! Only thing I struggle with is the stiffness of the bike. On uneven surfaces the bike does not absorb any bumps which makes it not that comfortable to drive. -
Tiago
Very good bike -
David
The bike has a very beautiful design, sober and elegant. The driving is fluid, We don't feel the engine working. -
Jules
very satisfied. Except cowboy's service for mudguards, disappointed.. Drive experience is really good, always a pleasure to drive my V2. -
Alex
The bike itself was fine but the GPS tracker didn’t help getting it back after it was stolen. The insurance haven’t paid out either so a huge waste of money.
Cowboy answer
Hello Alex,
It's very unfortunate that your bike got stolen and that you didn't receive a position yet.
In some cases it can happen that the position isn't forwarded (if the bike is inside a building for example and the GPS can't send a signal).
We hope it can still send out a signal to you soon though.
We’ve checked for the insurance, but we can see that you don't have an Easy Rider insurance from Cowboy. We’re afraid we can't intervene with third party insurances.
We hope they will still change their mind. Don't hesitate to get back to us if you'd have any question.
The Cowboy Team
-
Matthijs
Great bike, quick and easy to use. -
Xavier
fast acceleration ! -
Charles
Looks great, feels great, the only thing I would have liked is a more intense electric assistance when needed/wanted. -
Cecile
design quality connectivity -
Tim
I love my cowboy ,in particularly the intuitive gearing system and the great lights which have saved me a few times now the days are shorter. I had a little issue with connecting to the bike when I upgraded my phone but the clever people at cowboy got me going again . -
Antoine
biking easily but not too easily, still tired when coming home -
Aleksey
It's really nice and smart -
Julie
After 3 months he is still a little noisy while riding 🤔 -
Adrien
This bike is controlled by a magical brain. You can’t select the power you want. It will adapt the power for you. -
Reinhold
Very close to riding a conventional bike, you never feel towed or pushed, a really great experience. Nevertheless, a bike stand and rear carrier would be nice as a standard feature. -
Stephan
Great fun, great bike! Only bad that the battery gave up after 300 km, but Cowboy delivered a new one quite fast. I hope this holds longer. Also the app had some problems, but now it is fixed. Important: Great customer service, usually you get fast response (except on holidays in Belgium ;-)), very friendly, open! -
Peter
Great ride -
Desie
Its user friendly -
Hubert
I really like the cowboy bike that I buy online but second hand. The only small issue I have so far is a noise that I can’t explain ? I will change my brake soi and I will ask the bike shop that you Recommandee to check this noise and I will get back to you -
William
I really like the bike in every way. The only thing is that I live is Spain and Suspension would be a good idea. But since it is a road bike I do understand. But other than that the bike is really really good. -
Roman
Tempering monitor can’t be activated in England which should be free for the price of the bike -
Fx
Great bike, really enjoyable to ride. The App is on its way to perfection. -
John
Cowboy e-bike is great. BUT the add-ons chosen from links via your web site do not all fit. Why recommend them? The bike stand I bought does not fit. More importantly, the front panier & handlebars I purchased has two height settings. The higher setting (which I need) is impossible because the brake cables will not extend the approx 12 cms needed. The power drain on my mobile phone from the Cowboy app is significant. -
Sebastian
The pure and simple Look Easy to use To manage the bike via App. -
Boris
The bike is great, but I miss something extras, like Apple Watch App, Boost Button, ... -
Klaus
Quick response, modern -
Marco
Smooth ride -
Diana
I Love it -
Olivier
Very good pedal assistance, and cool design. -
Frederiek
Drives like a perfect bike should. Good acceleration, good brakes, good looking and informative app. The only con is the saddle: after a while its getting a bit (too) hard and your cheeks are getting numb. -
Dickie
I just love the minimalism, no bells no whistles, just a bike that does exactly what you hope for. The motor works unobtrusive and silent, so smooth that the feeling stays truth to cycling. I love the sportiness that the bike evokes. I make up rides for the sake of riding.... -
Brian
Great design, beautiful bike. -
Jorg
Love the design, perfect for me (although I notice it is too sporty for many others), the back brake is still making dragging noises (while not braking). Helpdesk said it would go away after a few runs, yet it is still there... Not so sure about the quality of the breaks, if it isn't configuring? -
Valentin
A good balance between traditional bike and e-bike. A terrific look. -
Lukas
Great design and great engineering! -
Guillaume
I bought it for the look, so I am happy ! -
Yvonne
I Love my Cowboy, because its very stylisch. Nobody can see on the First Look, That this is an e-bike. The seat is a Little Bit hard, Bit its ok. -
Lucian
First of all, I like a modern and minimalistic design. My eBike purchase shortlist was therefore either the Dutch VM or the Belgium Cowboy. I choose the Cowboy. Here's why: the VM is a large bike with a large frame and large wheels. I'm with my length of 1,76m not very tall so I guessed the size of the Cowboy suits me better. I also valued the technical features of the Cowboy such as the belt drive, the removable battery, and the rear wheel motor. Many eBikes, including the VM, are equipped with a gear box. Why would one need a gear box on an eBike? As for the kicklock on the VM missing on the Cowboy: I think it's useless. I would never trust a kicklock as a primary and single lock. In the city where I live one has to lock a bike to a solid fixing point, otherwise it gets stolen. I therefore purchased an Abus Bordo Granit X Plus lock. The design of this lock fits perfectly with the eBike. I would have bought the lock also if I had purchased a VM eBike. My experience with my Cowboy eBike fulfills all my expectations. The size of the bike fits perfectly with my length. The eBike feels very solid. I ordered my eBike including the factory mounted fenders. The design of these fenders gives me the feeling that these are the most solid and rigid fenders I've experienced ever on a bike. No wobbling, no rattling, nothing. The fenders are a stiff element of the frame. The belt drive is very silent, no rattling noise, even when you drive over a bump or hole in the road. And indeed: no black grease stains on my trousers, even without a chain guard. I've got power in the box where I store my eBike but still I find it more safely to charge the battery under my supervision. The removable battery is really a nice feature. The most impressive is the motor. First of all: it's silent during operation. The noise of the tires on the road is louder than the motor doing it's work. Secondly: the algorithm powering the motor is supreme: it doesn't matter how slow or fast you ride, the motor always delivers the right amount of power and support. You don't have to learn how to operate the motor or a gear box, you just start bicycling and the system supports you, at any speed and during any driving condition. The Cowboy eBike pulls up very quickly after a standstill when a traffic light turns green. So don't I miss a gear box? No. Why? I used to do speed cycling. The trick with speed cycling is to drive with light force and a higher cadence. At top speed of 25km/h the Cowboy eBike gives me the same feeling. In practice: driving the Cowboy eBike I catch up with any non-powered bike. Without any sweat. So don't I have any criticism at all? Well, Cowboy could improve on a few points: First a factory mounted bicycle stand. I ordered a after market stand with a special fitting piece. But I'm still waiting for its delivery. That's the reason I haven't used my eBike as often as I would like. I hate to park my eBike with undamaged paint without a stand. Secondly: the front light. In urban areas with public street lighting the front light is bright enough to make you visible for other traffic. Also the red back light is very visible. But the front light isn't bright enough to enlighten a road without public street lighting. One really needs to mount the extra light bulb delivered with the eBike to be able to bike on dark roads. To summarize: I'm very happy with my Cowboy V3 eBike. I really love to drive it. -
Neil
It’s a good bike and I enjoy the experience. But there are things missing that really need to be addressed for this price point - add an integrated stand, alarm and wheel lock. Also the motor is weak. What’s the point of owning an electric powered bike that struggles to go uphill without a good push from the pedals. To be honest these are things I expected on the V3 considering it’s raised price and lower top speed. That said it’s still one of the best out there -
Joel
I've been riding this bike for a little over a month now. I find it super cool. I travel an average of 25 km round trip each day to get to work with it. I recharge the battery on average twice a half a week for my professional and personal journeys. The only drawback encountered with this bike is the course on paved roads. Indeed, the bike is not equipped with shock absorbers. This generates strong relief on paved roads, which can be very unpleasant. Otherwise it's a pleasure so far. -
Carlos
Very comfortable ride, good saddle, looks small but no pain after four hours, fast as I like it, had an issue with the motor, vibrating at start, was fixed by giving me specific registry values to program, easy 5 minutes an fixed the problem. Battery lasts for 50 km with many traffic lights, I’m happy -
Luke-Pascal
Great Bike! It’s so smooth to ride, and the design is awesome. The automatic gearshift, makes it so smooth to drive, if you’re looking for a new bike, this bike could be yours! -
Robert
The cowboy bike is everthing it promised to be. -
Thomas
This bike is perfect for me. It's beautiful, it's classy, it's fast, it's agile and it's quiet. -
Andreas
Quite a nice bike for a reasonable price. The only thing to complain about are the breaks They are squeeking like hell. -
Jean-Pierre
The feeling when I ride, the beauty, the design, the touch, the autonomy, the battery, I feel safe when I ride. Just disappointed by the kickstand I had to adapt. -
Thomas
Nice bike. I really like the design and the battery lasts for the 70 kms as said on paper. Things I didn't like is the missing kick stand. This is really needed. Also the steer is too low. It should be abe to put it more up without buying a new stem. -
Valentin
Really nice and powerful bike. Definitely better than the parisian Subway... -
Bob
It makes riding so easy, it's fluid, provides just the right amount of steady assistance. It is a Beast. -
Jannes
Look -
Mark
Ease of use, smooth, maintenance free, puncture resistant tyres, Instant motor engagement, I could go on and on. To be honest I was looking for an electric urban bike that I could just charge and ride. Cowboy has all of this and much more. The paring to a mobile phone is great and give me comfort in the thought that I can always find it via GPS if it takes off with somebody else. One of the strengths Cowboy has is after care service and communication. Its faultless, yes I had some delivery issues, Cowboy was on hand via the chat app. Faultless is my comment. If I were to be critical, I would like to get it moving faster! However speed is never enough so cruising at 15-17MPH is just fine. Thanks Cowboy great product and great after sales service -
Han
delivers what is promised -
Pedro
Smooth ride. No mechanical issues so far.(I cross fingers). Easy to use. Nice looking. In the less satisfactory side it is a little bit short on power when the hill is More than few degrees. On the bright side it helps to make some exercise -
Christian
Lot's of fun -
Damian
It’s been a month already and the overall experience is fantastic. Extremely happy about cowboy 3. -
Dirk
Very nice riding -
Andrew
Great Design. Only one frame size though -
Gwenn
Simplicity, style, maneuverability, light weight -
Vincent
It is a VAE that is pretty, which is rare. Its design pushes you to pedal what is really good. You keep on doing sports. The autonomy is perfect in my case, about 8 km per day. It works perfectly well after 200 km. The brakes are powerful, very reassuring. I get a lot of compliments, which is always a great pleasure. It's a VAE like no other. -
Thomas
Cowboy creates a great all-round feeling and it's really fun to ride the bike. However, the final quality checks should be improved because small errors occur. It would also add a lot to the product if nicer pedals made of black metal and high-quality brake pads and hoses were used. I have great hope that the cowboy bike will evolve and become a real quality bike. -
Michel
easy to use, nice performance in the city -
Norbert
It's just a fantastic feeling to ride a cowboy-bike, because biking becomes a new sensitive quality. -
Valentin
Awesome ride, but no StVO rights without lights -
Andreas
Biking with the Cowboy is just an immense pleasure - quality joins design with a sporty feeling on top... would be nice to see my itinerary on the App map after the trip. -
Fritz
Perfect easy feeling -
Julian
Very good bike! Makes very much fun! I love my cowboy!! -
Bartolomeo
25km/h is to slow -
Nicolas
It's really a smooth eletric bike. But i receive it with scratch and a bend brack disk. not very normal for 2300€. But this is the fault of the delivery i think. +++ smooth electric motor +++ really nice design, with the new mudguard +++ I can change the handlebar, not like many other electric bike (i put a bullhorn) +++ no hitch at small speed uphill (on the V2) --- only 25 km/h assistance, not like the V2. TT --- no others officials parts : luggage rack, handlebar, seat etc... --- no button on the bike to unlock --- the free wheel is a little bit loud If i choose one thing for the next : put back the offroad mode at 30km/h -
Guido
Super -
Sven
See my support history and you will know. -
Paul
Ease of use, looks, comfort -
Mitchell
I really like how the bike rides and have no complaints about that. For me it's just the fact that for someone who is a little taller, the bike could use some more comfort in my opinion. I understand it's a sporty bike, but for the price that you pay you would think that there would be options, like raising the stem or a more comfortable saddle. I missed those choices when I was ordering the bike. Even thought I understand that it's easier to recommend tools and use some form of affiliate marketing. I think it would be really nice if you made those products yourself specifically for the cowboy. PS: The back fender needs to be extended. I still get dirt on my coat. -
Matthias
At first, it´s beautiful ! It runs like hell. It´s very comfortable. It´s my favorite city-bike. And I own many bikes ;-) -
Olivier
Beautiful design -
Harry
Because it rides like a 'beam' and looks like a dream :) -
Jan-Volkert
The support the bike offers is perfect without any effort from the biker. The bike is solid, the mudguards are beautiful. -
Théophile
It’s perfect to go around. I’ve never ridden a better bike. -
Henny
Fantastic e bike beautiful design and relaxing bicycles just a pity that no holder for your mobile is mounted on the handlebars -
Clément
Very nicely designed bike, battery easy to use. Quality equipment ... except for the brakes : so much noise !! And it seems to be recurring on this model... -
Rudi
The lighting is not sufficient -
Florian
Would be nice if the brakes and the handles were a bit better. -
Frank
The Cowboy Bike fits perfectly to my personally situation. -
Oscar
Clean, simpele and sturdy City-Bike. Great design and ease of use. Love the app. -
Romain
Simplicity, efficiency, Design! -
Kurt
Cxx -
Peter
I've never ridden a smoother bike before !! -
Rainer
Quiet, simple; good looking in whole black, good brakes -
Gosling
The Cowboy is the coolest looking city bike. Riding it through town is better than hiring an Uber. -
Steven
Smooth ride, great looks -
Adam
Smooth, fast and electrified -
Kaïs
Excellent, great design and bike experience -
Roger
Cycling is really a very big pleasure on the Cowboy -
Thorsten
It‘s simple great -
Stefan
Design and ride experience at it's best, however minor challenges, ... somewhere there is an ugly and annoying clicking ... is it the spokes? Fixed already all bolts ... 🤔 If that is solved, I'll hopefully hover again over the city pavement -
L
Many problems and a company I cannot trust -
Thibault
It drives similar to how it looks... AWESOME -
Eugen
Great bike and s lot of fun -
Romeo
Great experience, great design and proud to have a Cowboy! -
Salim
Nice bike ! I would expect more functionalities to come and the off road mode back -
Marc
Super Bike. Fun to ride. -
Kevin
One of the best things I have had this year 2020 (and God know how this year was 😅 ...) -
Petter
I am a cyclist, but never had an electrical bike. I am astonished about the smoothness of the bike, so easy to use and it makes me happy to cycle around the city focusing on surroundings and not on the next hill. My best investment in a long time 😄 -
Christophe
The design is superb but comfort is terrible. Quality is poor and after 2 weeks pedal bikes have fallen. I won’t recommend this bike to anyone. -
Nils
Easy Rider! Everything works fine and smooth. Brakes are a little screechy but overall Iam happy to ride it even in Hamburgs rainy days. -
Robrecht
Super design. Great riding. From a certain speed on you have to cycle very quickly. An extra gear would be nice. -
Kilian
I can say this is a great bike after riding it for about 600km. Battery lasts for about ~90km, easily more than 70km. Easily attached a phone mount and a kickstand. Riding feels natural but the swift acceleration and assistance from the motor gets me to work quickly. The app works really well besides sometimes having to restart it after leaving it on in the background for a few days. Delivery took 3 weeks as was stated on the website. Hope to use this bike for years to come ! -
Marlene
Looks nice. But I had to improve it. Now it works too. -
Erwan
I really like my cowboy : smart design and well finish, smooth pedaling, simplicity (no speed/belt), phone as your key -
Geert
From 0 to 25km/h in no time. Good overview in the Cowboy App. It is a pleasure to drive around with. -
Jason
I've been riding my new Cowboy bike for a month now and really enjoying it. It rides smooth and is powerful yet discreet, sleek and cool. I would have liked the bike to come with a stand and mudguards at no extra cost... and the app can have some improvements, but overall I am quite happy! -
Wim
Smooth rides through Brussels, the cowboy bike takes me anywhere I want for my daily use -
Holger
There are some points to improve. The calibration between App and Battery. The App sometime not find my bike. Bicycle stand I miss. The light in the front is beautiful, but not useful in the dark. I need the smartphone, but I have no USB-port at the bike. -
Nick
Because it's a rock 'n roll bike! -
Danielle
easy to ride, smart, fast -
Stephen
It took so long to build that I lost all the nice weather to ride it so I have only taken it out twice and not for any long rides. I am hoping to get it out for a good test but work and the weather is currently preventing that -
Norbert
greate bike. nice design. makes me happy to ride it. there are only little things i would change, but no body is realy perfect... -
Frank
Stylish eBike. Perfect for the city. -
Mike
Started with an appointment for a test ride with Gael, a real ambassador for cowboy. I have a lot of cycling experience, f.e. 1/4 triathlon, mountain-biking tours and bike travel with fully loaded bike (50+kg) throughout all of Europe; Test ride and technical info was so convincing, I immediately ordered my V3. Delivery was correct ,the transporter contacted me to give exact time of delivery, good communication.Gael even came over to my place to help assembling and install the quad lock for my smartphone and check out the bike. Again exceptional service. I have my own business ( fitness centre)and have been sales manager in sports industry so I think I can judge good sales- service- and after -ale service skills.Bottom line, based on my own experience, I rate Cowboy top class! Riding this bike is like floating over the tarmac. I have been reading blogs the Facebook groups to, see people complaining about almost everything, but personally I have not experienced any problem. I had a stupid issue with the lights of my v3. Contacted the help desk, IMMEDIATELY had contact and answer but no solution yet.It was around 10 pm! Next day communication continued, different topics examined by a real helpful team, different people were in the discussion,NO delay at all! Finally problem solved! Finding it hard to admit, even a bit ashamed but it's a classic , not less embarrassing story. I supposed lights turned on automatically, I did not even see the BIG on/of button on the display! Both online contacts, Gus and Melanie are real 5 star associates. As you can see, only positive experience . And YES the seat post IS correct, NOT uncomfortable! It is a BICYCLE , NOT a motorbike or a sofa! And yes , you can hear the freewheel, that's bicycle mechanics! And sometimes disk brakes make a little noise, same as on my race bike and mountain bike! So what. Clean them or adjust them. Their main purpose is to stop the bike, and that's exactly what they do very well. And no , I did not have a flat tire, but I watch out where and how I ride, cycle paths are sometimes tank tracks and cowboy is NOT a BMX or a Red Bull stunt bike. And no, I don't think that needing your smartphone before you can have a ride is an nissue. I was aware of that when I bought the bike, it is mentioned on the Cowboy site and in every review you can find. So if you see that as a problem, then DON'T ride Cowboy and do not enjoy this state of the art bike. It IS a very nice, good-looking,value for money, advanced e-bike with a superb design that offers you a super smooth,safe ride with perfect assistance and a good working app . Happy to ride Cowboy. Mike kamphuijs Mikefitv5@yahoo.com -
Tonnoppe@gmail.com
The Cowboy is a fast, manoeuvrable bicycle for a smooth ride. The frame is wonderfully stiff. The Cowboy is less of a touring bike. If you pull away and you pedal hard on the pendulums, it will shoot away. However, if you want to cycle slower, the support is less. That means that you have to pedal yourself. With a headwind you sometimes have to pedal a lot. The disadvantage is that the bicycle has no gear. The pedal revolutions are then on the low side, which can cause knee problems and is less pleasant for cycling. The character of the bicycle is something to take into account when purchasing. My suggestion for improvement: Create 2 algorithms. The current one and one that gives more support when touring. The maximum distance will be less, I think. But the rider can choose that himself. Adjust the app so that you can choose the algorithm there: fast or touring. -
Stan
The bike broke down after only 2 days. That is now 3 weeks ago and still no new bike or spare part has arrived.
Cowboy answer
Hello Stan,
We are genuinely sorry that your adventure with the Cowboy bike started this way. We can imagine how frustrating it was to wait so long until you could finally start to use your new bike and we would like to apologise for the delay. We have heard from our service partner that your bike is fixed now and we hope that you enjoy the ride now!
The Cowboy Team -
Dick
Its a very good bike and does exactly what i want it to -
Thomas
Great bike, perfect for the city Only issue: annoying squeaking noise on the brakes -
Marco
Extremely cool look, indescribable driving experience! -
Frank
Great and flawlessriding experience. Two things bothering though: no true locking (just the motor)and no tweaking of the automatic gearing -
Luis
It is light, very fast and the battery lasts pretty long and is easy to charge -
André
Great bike. Minor issues -
Julien
I'm a french photograher based in Paris for more than 20 years and I wanted to reinvent my way to explore and to ride the city in a more responsbile way. For that i needed to find the best compromise in terms of electric bike, a bike well build, fast and that also let me use my legs which means this bike needs to be without speeds but able to assist me when needed... and that's what a Cowboy 3 is all about plus the style. I tested other brands but after a test ride of the Cowboy I knew that this is the one I need to be like an extention of me. -
Stefan
The Riding is excellent, especially the moment when the traffic light switch to green:-D -
christian
I like the stealth look and the fact that you can take out the battery. Its super reduced all in all > thats what i was looking for. The support of the engine is super smooth and you dont feel like those older e bikers, cause you still have "something to do" for your legs. What i dont like is the quality of the transportation - this fear during the unpackening that something isnt right with your 2k bike...that feeling should not exist and weakens the brand in my opinion...rising the bar in terms of transport, build quality to a continuously higher level would be a nescessary next step to get away from this "start up brand feeling" where you never know if your bike is 100% ok when you get it, to a solid brand. -
Justin
Riding this bike is a great and fun experience. I'm faster and more independent than before and I don't regret every euro I spent on it. -
Jacob
Designed as simply and elegantly as if by John Ives, drives like a dream, and the app features are a pleasure to use. And its made in Belgium... Well done, Cowboy! -
Paul
I love the bike. It’s amazing for the eyes (design) and to ride it. This bike is perfect in it’s simplicity and technique. The app could be more community based. so we can post and communicate with fellow Cowboy owners. -
Oliver
My bike is still broken. Cowboy send me a bike with damaged rear wheel and until now, you havent sent a new one. Bad client Service -
Marcel
Best Pony -
Henk
It feels smooth, easy and natural to ride. -
Uwe
Great bike -
Lukas
Very happy with my bike so far. I love that its so customizable. -
Dirk
I would gave 5 stars, but in the beginning I had some anoying noises. Now they are fixed I am a happy cowboy -
Emmanuel
The perfect e-bike! ;) -
David
Lovely smooth ride even on the terrible roads and so called cycling paths in the UK, the motor gives you that gentle boost just as you need it and the build quality was of very high standard. The setting up of the bike was very straight forward out of the box and using the app. -
Michael
Looks cool and I‘m always happy and proud riding my bike. -
Tjeerd
Great bike! Gorgeous to look at and largely a joy to ride. Five major improvement points: - The breaks are squeaking loudly EVERYtime I use them. - No kickstand... This is extremely annoying and, to be honest, a total rip-off on a bicycle in this price range. This honestly pisses me off every single day. - The top speed is simply too low to be truly satisfying. +5KPH is absolutely necessary to not be structurally overtaken by the elderly on any other possible e-bike brand. Great source of daily irritation. - If your phone battery runs dry, you cannot operate your bike electrically anymore (ride support, lock, lighting, you name it). Besides this, I am very happy with it. -
Arnaud
I can say after 170km that this bike is quite good, reviews don't lie. It's easy to go fast, it's quite light and easy to handle. The only caveat would be the lack of embedded lock, at least designed for a short stop and/or an of an audio signal when moved while locked. Otherwise, it's very efficient for a daily work commute. -
Marc
I was looking for an electric bike with a sportive look combined with good technology. I am glad I've made this choice! -
Wesley
Bike rides great, very intuitive and easy to use. I live in an apartment and I take the bike daily to the basement, because of its weight this is quick and easy 🤙🏻 -
Uta
Sorry my english is not good. The sitting posture could be better. Adjustment of the handlebar. -
Jasper
The best ebike ever -
Edouard
easy -
Dirk
I would give a 5 but there is some noise during biking. It takes some time to adjust al screws so they noise is gone, but from that moment in it is a prival -
Dierk
I really like the concept and design. -
Jasper
Riding this bike is so much fun :-) it handles like you're always having the wind at your back. -
David
Simple, practical and very classy but fun would be an understatement. -
Werner
My expectations were fulfilled. Good bike. However, a side stand should be part of the equipment. The boost button would be nice because I also drive a lot off-road. But overall 5 stars. -
Harald
Big fun riding the cowboy. One gets trough town fast without sweating. Big plus is the removable battery to charge it separately. The two only minus are the weight (still much) and the missing shock absorption, which one needs in town on not even / flat cycle roads and bumpy roads. Therefor I recommend a shock stem, which one can find on cowboy.tools. Much better comfort ridding the bike with this... -
Liala
Ordered it online and it said 4 weeks. I received it in 2.5 weeks! Great bike. I have cycled in sun, rain and wind doing 12.5 miles in London traffic. Absolutely brilliant: nippy, fast and responsive. Also looks the part. Only possible downside, is getting a puncture during the 2nd week and then being told I would need a new rim soon as the nail did brutal damage. So tyres not immune to city debris. Also, would be excellent if the handlebar could be adjusted. But overall, very pleased 😁 -
Marcos
This bike is very beautiful and very well designed, moreover the materials are of very good quality. It should be noted that this is a rather sporty city bike because the comfort of the saddle and the lack of suspensions make it quite hard to use, it is a choice. My only real disappointment is the autonomy of the battery which does not keep its promises at all, barely 50% of what is announced! The application should also be reviewed, it consumes a lot of the smartphone's battery and does not record the routes taken, only the kilometers. -
isi
Batterie 🔋 way are Not to Long -
Christophe
Very responsive, very nice to ride, nice outlook. -
Alexander
I really like the design. The weight is nice and it rides very good in the streets. One negative point after 1000+ km is, when i start riding from standing is that when i paddle to hard, the motor gives a weird sound. My solution to this is to kick the bike so its roll a little then start paddling but it feels not natural. Then the motor works fine. Maybe a problem with my motor but i wasn’t in service until now. I ride everyday round about 68km in my job. The support from the motor in flow is very good. The app works fine, also i didn’t use it much because i didn’t find it practical for me, to get to my Handy to activate my bike. I turned the Autodetection on and most of the time it works. What i would like to have is more control over the Auto Power Off Mode. 5 minutes is often to short but 10 is to long. I would like to have a minute scale maybe where i can enter a precise Value. Overall a really nice product.
Cowboy answer
Hello Alexander,
Thank you for your feedback. It is great to hear that you are happy with your Cowboy bike 🤠
Please send us the video of the sound your motor makes via chat or at hello@cowboy.com. Our support team will investigate the problem and look for a solution to make the extra kick not unnecessary 😉
Have a good ride!
The Cowboy Team -
Abboy
Excellent support! Both the electric support, which eliminates the need for gears completely and gives you the push you need when you need it, and customer service support, which helps you adequately and swiftly when things fail. -
Frank
The bike needs a kicklock for a quick an Short stop! -
Daniel
Powertrain, looks, quality, service: EVERYTHING in on par -
Roland
Great bike for the city, good quality, good ride -
Carlos
Bike works great, just had some issues with shipping and it showed up a bit beat up. App is cool but it eats up too much battery so I end up closing it if I’m not using the bike
Cowboy answer
Hello Carlos,
We are happy to hear that you enjoy riding your Cowboy bike after the initial problems with shipping. We are in the process of improving the deliveries.
Our developers are continuously working to improve the app as well and we've already forwarded this feedback to the team.
Ride safely!
The Cowboy Team
-
Gilles
juste because it is JUST a PERFECT Bike :-) -
Mark
The bike is awesome! Really smooth ride and very quick off the starting line! -
Jvleeshouwers91@gmail.com
This bike give me a good feeling. Simply take the bike and drive. Now I love to drive with a bike to my work. 18 kilometers one way. I never did this before. -
Lucas
Great design, driving experience -
Katja
Top design, lightweight, super functional, very pleasant riding experience -
Lee
My 🤠 manages to climb to one of the highest football clubs in the country (Oldham Athletic)from my home town of Denton Manchester 7.5miles away in under 30 minutes,daily.With a fair amount of hard cycling to be done but without the motor this would prove at least 3 times more difficult. Brakes are superb and only charge it every 3 days. Its a good looking cycle all black. The app is done in a professional manner with a map installed and speedo which is a major advantage. The only downfall is I seem to feel every single bump on the surface . If it had some sort of suspension this would easily rectify the matter and it would be a 5 star otherwise. -
Thorsten
nice to ride on flat areas, wonderfull natural Bike-Feeling, no power on steep hills, too narrow handlebars, weak brake discs -
Damien
Perfect ! -
Martin
Beautiful bike, awesome power, battery is a little weak and breaks are loud. Perfect stylish city cruiser. -
Yngvar
The Bike concept itself is fantastic, with long distance the best of all electric bikes. Bit unfortunately the quality is very poor, Noises, loose screws from the first beginning. After less then 100km Noises that almost make it impossible to use the bike due to safety concern. The support is willing, but they can't do magic on poor quality. -
Peter
A very powerfull bike. -
Louis
Can't adjust handlebar No automatic lock function No alarm system A bit too slow Handlebar was installed the wrong way around Brakes are squeaky -
Louis
- Can't adjust handlebar height
Cowboy answer
Hello Louis,
Thank you for your feedback. If you need to adjust the height of the handlebar, you can replace the stem by another higher one. You will also need to replace the brake cables so they are not too short. Reach out to our Customer Service Team to get some more information about it.
Enjoy the ride!
The Cowboy Team
-
Teyhan
The Cowboy 3 is the best bike I've ridden so far, sometimes I even ride without electricity. As a programmer, I would like an open API to be able to participate in technical progress myself. -
Jelmer
I believe the bike is a beauty and is really pleasant to drive with. I enjoy the way you get support from the motor without annoying noise. -
Regan
Great looking bike, great ride, great service but I do not like the optional extras options from other recommended shops, i.e. SKS mudguards, I would prefer similar Cowboy V3 mudguards on my V2. -
Habib
driving is really fun, both during the day and in the evening -
Edwin
Looks good and rides very well -
David
very good bike -
Robin
Some things are still missing. Like a bike stand and better outer tyres with more profile for rain or colder weather. -
Pierre-Francois
Light e-bike, good sensations -
Vincent
Great bike. Nice build quality, great looking matte finish, and topnotch components. The support through the app is outstanding. Very fast, quality answers. One thing had me send it back though: EU regulations forcing cowboy to cut the assistance at 25km/h. This is a shame, because I end up being way faster on my pedal-only bike. My commute is flat, with rare stops so I mostly cruise above the 25kmh limit. Which doesn't allow me to profit enough from the assistance. I really hope more realistic regulations come in due time, so I can buy the v5 or v6 and be very happy with it in a few years. <:o> -
Vincent
Great bike, that I just send back. -
Hervé
What a fantastic experience: so simple and so performing at the same time. And the look ! already the unboxing is rewarding, but the first ride is top. Cowboy rocks. -
Benny
I am pleased with the look and feel of the bike ; it looks stunning and rides fine and super quiet; it is for me the right combination between a normal bike with just enough support for an E bike ; a lot of compliments from my friends who were curie -
Leonhard
Stylish and lots of fun -
DENAGE
Good design. Very simple to use -
Jens
design, quality, performance... -
Arthur
It's nice for city commuters -
Charles-Elie
Very well designer bike. The key word is sobriety. Some small criticisms: It is a bit expensive for the original installed options. For a typical sport bike a saddle shock absorber as well as the mud guards should be in the basic packs. The obligation to go through the application to use the electrical assistance is a problem in my opinion. A simple, turnkey bike like this should be able to overlap without necessarily having your phone with you. I am on a forked system of Andorid (Lineage OS), I do not use the google store and therefore my application does not offer all the possibilities of the original application. The startup is good, the startup without the silicone valley is better. Finally, I would say that the lack of speed, can be frustrating when you have reached the maximum speed, we would like to be able to shift a gear above, but maybe its not a bike anymore but closer. of a motorized two wheel. I will recommend this bike to anyone who can afford it and / or to someone who is addicted to their mobile. This bike is supplied to me by my company. I wouldn't have bought it individually but I'm pretty happy I used it today. -
Herbert
optimal for the city. Exactly as expected -
Volker
It's a shame that you don't have a stand for the bike yet. When you step on the pedals vigorously, the drive jerks. -
Tina
I love this bike. Very clean, simple, urban. That‘s somthing i’m looking to. -
Marc
first drive to servicepartner due to bad quality, repair things about 100 euro, dont get the money back, i will send the bike back -
Uli
The minimalistic design covers great technology.. -
Emil
Style meets mobility -
Björn
it is very nice. -
Detlev
The perfect bike! -
Nicole
I miss the offroad Modus. I drive less in the City more than in the country. And i tested the Cowboy 2 incl. „Offroad modus“ and in contrast to the 3 Series ist already makes a lot of time in the Morning. Ist would be nice Fieber the offroad modus could also be retrofitted. -
Michel
Tried several similar bikes Cowboy rides the best. However some tools or parts to raise the steer will be an efford -
Christoph
Just fun to ride. Breaks need some fine tuning in regard to noises. -
Alexander
I love the integration with the app and being able to just get that little bit of support, makes the rides more pleasant in a town where at every 50m you need to wait in front of a traffic light. It's a little bit annoying that you can't exceed a certain speed threshold, even if you decide to put in the extra muscle effort;) -
Joachim
The bike is a dream to ride, I use it every day. Small hills are no problem at all and the ride is comfortable. I just love it and can only recommend it! -
Jürgen
Only Not the Full Ranking as the breaks of the bike are squeaking (back wheel) -
Christian
Saddle could be better, very hard overall -
Pierre
I was disappointed by the removal of the off-road mode even though I understand the move, but still an immense pleasure to take to the streets 💪🏼
Cowboy answer
Hello Pierre,
Thanks a lot for your feedback. It's great to hear that you love the bike and assistance.
Have a nice day,
The Cowboy Team
-
Jan
Drives very well -
Cornelius
Because it is so much fun to ride, stylish and high quality. -
Jürgen
All is ok -
Torsten
I’ve got some problems with loose spoke, can you help and who will pay for it? -
Frederik
It's not just a beautiful bike, it also rides great. It gives you just the right amount of support. -
Peter
The simplest and most stylish e-bike I've ever ridden! -
Florian
Great Bike -
Marco
The bike offers a great driving experience, you don't even notice how fast you are driving. Unfortunately, I had a flat tire on the first ride, but that's bad luck for cyclists and can always happen. -
Holger
Minimalism at its best. Single speed, no shock absorber, clean design. -
Uwe
Good Engine and stylish Design -
Rafael
very Nice design , should have bit more power, transport was very bad, pity for such a price bike was not delivered completely assembled -
Reinhard
The bike is easy, fast, and it's fun to ride. -
Marko
Love the desing and the intuitive riding, no gears, no fuzz ;-) -
Micha
Stylish, smooth and app functioning. -
David
Simply Great -
Arno
Great bike and a great app -
william
The bike rides fine👌😁, when you leave the bike on you cell phone running very quickly,I mis a bike standard on this Beautiful bike, which causes it damage😬,I miss the off-road stand. -
Philippe
It is a urban bike only !! -
Thomas
Great bike with a great design, strong electric motor and a smooth ride -
Vincent
I love the full integration of all components in the bike. I am missing however following improvements for a 5 stars rating: a larger battery, 70km range are not enough, a saddle which is made for daily use and a simple suspension system as the bike is pretty hard in all terrains -
Tim
Great bike, super acceleration, high quality material. Every day again a great experience. Only the app consumes some battery power. -
Antoine
Very smooth assistance for a highly pleasant ride! -
Alex
Really nice handling, great usability, just so fun to bike -
Olaf
The bike was too small for me at 1.83m, unfortunately the freehub got louder every day. The bike went retoure. -
Sven
Unfortunately, no service on site. The spokes would have to be retracted and the engine stutter when starting. Even if the online service tries to remedy it remotely, this does not bring me much. Would love to return the bike. -
Oliver
Very good looking Bike and also nice to drive. Unfortunately, my Bike was delivered with loose spokes. Promised spare part can´t be delivered yet. Support is nice and helpful, but without a functional Bike, that I thought i had paid for 3 month ago, iam not happy at this time. -
Nicolas
Easy rider. Connect and go! -
Alexander
Good Bike, Bad sadle -
Fabian
It’s easy to use, does what it has to do! -
Patrick
I love it, I have rediscovered cycling. I live in very hilly Brighton, UK & the cowboy makes getting around a pleasure again. That the bike looks super cool doesn’t hurt either. And now I have added a gel saddle & more comfortable handlebars it’s perfect. -
Abraham
I always enjoyed cycling and used to do about 25 km everyday when I was in school. When we moved to London I wanted to cycle into work however felt it was quite risky with the traffic and moreover, for my wife it was a NO, NO. With COVID we were open to safer ways of commuting as the London Underground which was my usual mode of transport into work seemed more risky. Things changed with COVID. There were new cycle lanes and London became more cycle friendly. I began cycling with the COWBOY into work for the last 2 weeks and have done about 180 miles in that period. I feel so much better and look forward to it everyday. It is the best thing that has happened in my life in these dark days. Without the assistance of the e-bike I think at 54 I wouldn't have been able to start this venture and would have given given up considering the distance I have to do everyday. Thank you Cowboy FOR CHANGING MY LIFE. -
Lukasz
The frame is beautiful, well made and makes a high quality impression. The same goes for the fork, the handlebar and the seat post. The saddle is reasonably comfortable, but it's a matter of taste. The lights work and look great as they are built into the frame. The front white light has a somewhat weak illuminating power. You don't see much at night. It's a shame that the light does not conform to the StVO and is not permitted in Germany. The brakes work very well, but often rub against the brake disc when you let go of the brake lever. The pedals are rather inferior and one of the ball bearings broke after 100 km. The battery manages about 50-65 km. The specified 70km range is a bit exaggerated in my opinion. The rims are cheap products. The wheels arrived very badly centered. The rear wheel had an eight in it. The drive motor does what it should, but is not particularly strong. For driving in the city without major climbs, it is completely sufficient. The rear hub screw is too short if you want to mount the optional mudguards. The nuts are only half on and you don't have a safe feeling when driving. On the whole, the bike is just okay. Visually it looks great 10/10. Technically the bike is okay, but leaves a few wishes open 7/10. The contact to support via the app is average 5/10. The team often takes its time with their answers or solutions. Sometimes several hours, sometimes even several days. Too bad. -
Alexandre
Awesome bike, no complain but the noise at the start which fades around the 300km mark and having applied soap and water onto the belt. Great sensations overall. Would recommend to anyone wanting to feel free around the city and having an awesome time every time you mount your bike. It’s the best. And the acceleration is 👌🏻Best of luck for the rest Cowboys -
Kai
It`s a fantastic Bike -
Thierry
For me it's a 4/5 because of the app is consuming a lot of battery and I think there is a lack of power when riding on hills. However, the bike is perfect ! The look is awesome and the behavior on the road is really efficient. -
Tim
Very nice design. Two disadvantages: Very hard drive though and Bluetooth connection makes my iPhone running low fastly -
Rob
It’s perfect for what I need for daily commute. After a while though for some reasons it felt like the electric-assist wasn’t strong enough. Maybe the off-road mode would help. The extra accessories that came with the bike weren’t of high quality (the headlight, rear lights and the bell). Otherwise satisfied with the customer services too so far. -
Marc
top bike (not 5 because app takes a lot battery power) otherwise super !
Cowboy e-bike Make it your own.
Pick a color to suit your style, then let it rain with mudguards that fit your bike like a glove.
This combo's out of stock, and it's never coming back. Pick another color that suits your style.
This combo's out of stock, and it's never coming back. Say yes to mudguards and let it rain.