Services
Never Ride Alone
Never Ride Alone
No matter where you ride, we've got you and your bike covered. With a range of services to support you at every turn, you can keep your bike in tune, protect it against theft, and get help whenever and wherever you need it.
Included with
every bike
A smooth ride comes standard.
Every Cowboy has the essentials built in to give you peace of mind on the road.
- 2-year warranty
- In-app customer service
- Over-the-air updates and diagnostics
- Find My Bike position tracking
Cowboy Care
We come to you.
Keep your bike in perfect shape with our on-demand maintenance service with Cowboy-trained technicians.
£20 / month.
- Unlimited on-demand bookings
- Service at your address of choice
- Cost of spare parts included
- Easy in-app service booking
- Tyre punctures covered
Theft
Insurance
Keep your bike secure.
Ride worry-free with Theft Insurance. Our package gives you access to Theft Alerts and a convenient plan to insure your ride.
£10 / month.
- Theft Alerts enabled
- No bike value depreciation
- 24/7 assistance
- Claim response in 24 hours
Services overview
Included with
every bike
A smooth ride comes standard.
- 2-year warranty
- In-app customer service
- Over-the-air updates and diagnostics
- Find My Bike position tracking
Included with every bike
Cowboy
Care
We come to you.
- Unlimited on-demand bookings
- Service at your address of choice
- Cost of spare parts included
- Easy in-app service booking
- Tyre punctures covered
Theft
Insurance
Keep your bike secure.
- Theft Alerts enabled
- No bike value depreciation
- 24/7 assistance
- Claim response in 24 hours